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Reviews

Review distribution

5 star
21
4 star
0
3 star
0
2 star
0
1 star
0

Helen P.

Helen P.

  • 2 reviews
  • 1 like

Exceptional service !

published

Overly satisfied with the customer service , all
Costs and final figures were to disclosed to me , no unexpected fees , the rate is a bit high but due to my circumstances its understandable. I would happily refer Brad to anyone looking for a loan he went above and beyond to accommodate me .

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Review collected in partnership with Credit Choice Finance


Deon Griffiths

Deon GriffithsNorth Queensland, QLD

Perfect no hassle

published

Great service explained everything and I had to do barely anything, fast and no hassle. Handled everything but took the time to keep me in the loop with what was happening so I was never left wondering what was going on.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateAugust 2019
See all answers

Review collected in partnership with Credit Choice Finance


Great service

published

Incredible service, quick and easy and fast turn around time!! I will definitely recommend them to everyone! Matt helped with everyone question I had and made it possible for me to get my new car!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
Car ModelToyota 86 ZN6 GT Manual
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Review collected in partnership with Credit Choice Finance

Perfect. Well within budget.

published

Customer service was amazing. They went above and beyond to get us finance with in our budget. Now we are proud owners of a second car. Makes life a lot easier. Thank you.

Transparency
Customer Service
Application Process
Timeliness
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Review collected in partnership with Credit Choice Finance


Krissy

KrissyNorth Queensland, QLD

Credit choice was the perfect choice. Excellent service

published

10/10 service and approval. Staff were efficient and polite. Warranty and insurance was a great bonus included. Would definitely recommend credit choice to friends and family looking for a new car in the future.

Transparency
Customer Service
Application Process
Timeliness
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Amazing!

published

Customer service was amazing, even after I got approved and everything was out if they're hands, they still do what they can to help you. 100% satisfied with everything. 10/10 would recommend.

Transparency
Customer Service
Application Process
Timeliness
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Review collected in partnership with Credit Choice Finance


Great!

published

They were really helpful and friendly with the whole process. I had Brad and Julie for my application and they did everything they could to help me get my new car. Thank you!

Transparency
Customer Service
Loan TypeFixed Rate

Review collected in partnership with Credit Choice Finance


Anna

AnnaCentral Queensland, QLD

  • Verified customer

Saved us from drowning in credit card debt.

published

Have dealt with Brad on two occasions now and I would not hesitate to recommend him to anyone needing finance. Very easy to deal with and extremely professional. Thank You!

Loan TypeFixed Rate
Loan Start DateAugust 2019

Review collected in partnership with Credit Choice Finance


Excellent Service

published

Daniel from credit choice finance was very helpful, polite and professional I would recommend him to anyone who is wanting to finance. Very happy and satisfied customer with my purchase.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Review collected in partnership with Credit Choice Finance

Sarah

SarahNorth Queensland, QLD

Excellent experience from start to finish!

published

Brad worked hard and went above and beyond my expectations. Everything was done so effortlessly. I know where I will be going back to in the future and who I will be recommending to others. I couldn't fault anything, from start to finish it was a great experience. Thank you!

Transparency
Customer Service
Application Process
Timeliness
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Alex

AlexNorth Queensland, QLD

My first car loan experience with credit choice!

published

Brad was absolutely amazing and so patient, I would recommend him to anyone! His customer service skills are very professional. Everything was straight forward and there was no unexpected costs or any issues with the loan what so ever! I am very satisfied with my experience of my first ever loan, and will be going to brad in the future for any of my financial needs!

Transparency
Customer Service

Claire Bauer

Claire BauerNorth Queensland, QLD

Excellent experience & expectations.

published

Brad went out of his way from the first time we spoke to the signing of my contract. Thank you Brad
Our family is going to love our new Ute. More family time = 4x4

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Car ModelMitsubishi Triton MN (2009-2014)
See all answers

Review collected in partnership with Credit Choice Finance


Phoebe Nona

Phoebe NonaNorth Queensland, QLD

Awesome customer service

published

Thank you Brad he did excellent job everything was right timing paperwork and communication was awesome. I would recommend other people as well. They were all clear with products too

Transparency
Customer Service
Application Process
Timeliness
Car ModelToyota Prado
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Hi Phoebe, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Credit Choice with only the best there is to offer.

Review collected in partnership with Credit Choice Finance


Ashley Keating

Ashley KeatingNorth Queensland, QLD

Good people top results

published

Great customer service Was great always calling and messaging to tell me how everything is procedding
Satisfied and grateful the lads are great people very happy in talking to these boys

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
Car ModelFord Ranger PJ (2007-2009)
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1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Ashley, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Review collected in partnership with Credit Choice Finance


Shona Te

Shona TeNorth Queensland, QLD

This was perfect

published

My personal experience with this company was very good the man that helped me was polite and confident in his line of work, I didn’t have a problem with the cost he explained everything thank you

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Thank you so much for your kind words, Shona. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!

Review collected in partnership with Credit Choice Finance

great customer service

published

Brad was extremely helpful. I have not had a loan before and not purchased a car for a long time, Needed a lot of help computerwise and with obtaining insurance.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Luke, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.


  • Verified customer

Perseverance

published

Brad has persevered with us over a few years to get our debts consolidated. Always quick to respond and honest with his advice. No surprise costs and a great rate.

Transparency
Customer Service
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

Review collected in partnership with Credit Choice Finance


The Eckhards

The EckhardsNorth Queensland, QLD

Great Choice!

published

Daniel at Credit Choice was fantastic. He went above and beyond helping us with our application.
He answered all of our questions and the process was a fast and friendly one.
Highly recommend Credit Choice!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us!

Review collected in partnership with Credit Choice Finance


Daniel  Blacklock

Daniel BlacklockNorth Queensland, QLD

  • Verified customer

Wonderful! Makes purchasing so easy!

published

Could not be happier with the service provided by Brad Turner at Credit Choice in Townsville.
Brad has handled 3 loans for myself and loans for my parents and each time we have dealt with
Brad he has been excellent in all ways that count. Very efficient, courteous and keeps you well informed
during the process.
Will always use Brad and Credit Choice for all my loan applications.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2019
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Review collected in partnership with Credit Choice Finance


Andrea Heyward

Andrea HeywardNorth Queensland, QLD

  • 2 reviews

Amazing! Unbeatable!

published

Customer service outstanding. Identified my needs and ability to repay and found THE BEST product to achieve my goals. Honest, open, and customer focused. All costs fully identified. Rate received was totally amazing.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateMay 2019
Car ModelHyundai Accent RB
See all answers
1 comment
Credit Choice Finance
Vivian C.Credit Choice Finance

Thanks for the awesome review, Andrea! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Review collected in partnership with Credit Choice Finance


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