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Credit Repair Australia

Credit Repair Australia (page 2 of 34)

4.2 from 680 reviews

Worst experience ever!

Worst company by far. Everything that’s ever stated at first is all a lie and things that are promised do not turn out to be done. Intial cost ended up changing from $1,200 to $5,000 it’s all lovley In the beginning staff pretend to be nice as soon as they get your money you do not hear from them. Andrew in the accounts department is the worst customer service person such a rude and arrogant person left me in tears once after a conversation with him. They never follow up with you or update you on any of your cases and when you try call them they keep you on hold and always say someone will call you back but never do! They are quick to call you if they need money or payment but never to update you. I would not recommend at all biggest scam. I’m still stuck in this mess with them and paid everything yet they requesting more and more documents. Ridiculous

1 comment
Dear Lex, We are sorry to hear about your experience but unfortunately we are unable to locate you in our system. Please email us at resolutions@creditrepair.com.au with your full name and contact details and a member of our resolution team will be in contact with you shortly. Kindest regards, Credit Repair Australia

credit report

Just spoke to Credit repair for a credit report. I didn't have to give any bank statements, only licence and address details. They've send. me a copy within the hour. Great friendly service

1 comment
Dear Lise, We highly appreciate your kind words and are glad we're able to provide efficient customer service. Kind regards, Credit Repair Australia

Took the stress away . Worry free.

I found Julie Powell a very pleasant and understanding person to talk too ,regarding my financial issues . Very helpful.

1 comment
Dear Kerry, Thank you so much for your great review, we are glad to hear we've been able to assist you. Kind Regards, Credit Repair Australia

Brilliant

I am finally able to get back on with everything without their help I would be still stuck or struggling

1 comment
Dear Rhys.D, We are so glad we've been able to help you. Kind regards, Credit Repair Australia

Absolutely grateful

I just wanna thank all the staff at credit repair that I came in contact with, especially ARNELA.. she was amazing ! she is the reason I’ll be getting my first dream home because she was able to remove my default listing off my name..
I highly recommend her. Also to KRISTEN, you were fantastic! Thank you for all that you have done for me... God bless you all at credit repair and I hope you enjoy the holidays x

1 comment
Dear Joanne, Thank you so much for this amazing feedback, we are extremely happy to hear we've been able to help you achieve such an important life goal. We wish you all the very best moving forward. With the kindest regards, Credit Repair Australia

Consolidate my debt

I have been on the phone for 4 hours (off and on) with firstly Jasmine and then Izzy. They have both been outstanding in their presentation, their patience, the information they provided to me. I could not recommend either of them more highly. Thank you for a wonderful experience of a not so nice issue.

1 comment
Dear Tracey, We are so glad to hear we've been able to assist you through a tough spot. Your kind review has been passed on to Izzy and Jasmine. We wish you all the very best moving forward. Kind regards, Credit Repair Australia

Amazing team

Very reliable easy to talk to and very helpful with debt resolution excellent team work best experience I've had with any debt repair.

1 comment
Hi Samantha, We're so glad to hear you've had such a positive experience, we wish you all the very best moving forward. Kind regards, Credit Repair Australia

Very easy service and wonderful staff

I was in a fair amount of debt without knowing the extent, Julie Powell has been very wonderful and understanding in finding an agreement to solve the debt that suits my personal budget.

1 comment
Dear Chantelle, Thank you so much for the wonderful feedback, we are extremely happy to hear we've been able to help you. Kind regards, Credit Repair Australia

Awesome place & very helpful, will recommend again

Julie helped me out big time, she was friendly & would recommend friends & family to deal with her anytime.

1 comment
Hi Trina, Thank you so much for your kind review, the feedback has been provided to Julie! We're glad we've been able to help you, we wish you all the best moving forward. Kind regards, Credit Repair Australia

An amazing experience!!

I am very happy with the service from this company and the persistence that was used to get the result was amazing ,

1 comment
Hi Ali, We're so glad to hear we've been able to help you! We wish you all the very best moving forward. Kind regards, Credit Repair Australia

Helpful

Friendly and Helpful. Very supportive. Financial guidance without being judgemental. Well directed phone conversations. Made stress of financial hardship disappear.

1 comment
Hi John, We're so glad to hear we've been able to assist you, we definitely appreciate the wonderful feedback. We wish you all the best moving forward. Kind Regards, Credit Repair Australia

This has helped me get some more financial freedom

Izzy was very helpful and persistent in getting my debut sorted out so i have more financial freedom that I desperately needed

1 comment
Hi Milzzy, Thank you so much for your kind review, we wish you all the best moving forward. Kind regards, Credit Repair Australia.

Has helped us a lot

We wouldn’t be able to survive without the help of credit repair Australia.
Thank you to Isajlo Dukovski for all the help through out the process

1 comment
Hi Amy, Thank you so much for the positive feedback, we're extremely glad to hear we've been able to help you. The feedback has been shared with Isajlo! We wish you all the best, Credit Repair Australia.

This will help me and my family to afford a better life

When rang Isajlo Dukovski he was so helpful Helping me through the whole process and we’ve kept in contact about everything often

1 comment
Dear Goldy, Thank you so much for the kind review, the feedback will definitely be forwarded to Isajlo. Kind regards, Credit Repair Australia

These reviews are fake for sure

Terrible service and charging the amount they do without any guarantee of removal is disgusting. Any reputable repair agency will hold a security deposit and only keep the money when successfully removing agreed defaults. They will have time limits on doing this and also refund of the security deposit if unsuccessful. Having delt with this company a year ago, i can tell you these positive reviews are fake for sure. All the negative reviews are the exact process and experience I had and all the positive ones are definitely completely opposite. Do your credit repair yourself, order a few credit report and ring each one with defaults. If paid than write to them requesting removal, if a default ring and negotiate terms. Allot of the time they will put you onto a payment plan for less than what you owed originally and after 3 months of good payments remove the default for you as long as you continue to the payment plan. You dont need these guys and they also wont do the job anyway. I ended up doing it myself after they failed I had it sorted within 6 weeks with a total of 2 hours time invested.

1 comment
Dear Stuart, We're sorry you haven't had a positive experience, we'd like to discuss this further with you, however, we've been unable to locate you in our system. Please email resolutions@creditrepair.com.au with your full name and contact details and a member of our resolution team will be in contact with you. Kind regards, Credit Repair Australia.

Weight off my shoulders

Relieved to have a weight lifted and got a hold of my debts :) My case manager was easy to talk to and answered all my questions.

1 comment
Dear Al90, Thank you so much for your positive feedback, we are glad to hear we've been able to provide you with relief! We wish you all the very best moving forward. Kind regards, Credit Repair Australia

The best service.

Thank you for your support, and understanding, even though I didn’t need to go through you, you were there to give me information which I really appreciated. Thank you.

1 comment
Hi Nattapad, Thank you so much for your kind words! We wish you all the best moving forward. Kindest regards, Credit Repair Australia

Absolutely Brilliant!

Chinelle was incredibly professional and prompt in reviewing and actionIng my credit file repair. I could not have been more impressed with the service, attention to details and promptness with which Chinelle handled my situation. Her professionalism and courtesy was second to none. Working in the service industry myself, these traits are few and far between unfortunately these days so it was more than refreshing and reassuring to see such attributes flourishing. I wish Chinelle and all the CRA team all the very best and thank them sincerely for their assistance. Highly recommended!

1 comment
Hi Dave, Thank you so much for your positive feedback. We've passed it on! All the best, Credit Repair Australia

This Is Perfect! I recommend them 100%

Thankyou Very Much for the Support! You have been very helpful, I cant thank them enough for there help I recommend them 100%

1 comment
Hi Caterina, It's great to hear that you are 100% satisfied with our service! We are glad to hear you'd recommend our services to anyone who needs help with their financial situation. Thanks for the review. All the best, Credit Repair Australia.

Thieves and liars

2 and a half year $3200 and nothing done, never any management to speak to, staff speak over and try to intimidate and talk over you constantly.

1 comment
Hi Ray Ray, We're sorry to hear that you haven't had a good experience. A member of our Resolutions Team will be in contact to discuss your concerns. Thanks, Credit Repair Australia

Page 2 of 34

Questions & Answers

How much does it cost?
1 answer
Hi Lucy, Thanks for your message. In order to provide you with an accurate cost for our services, we need to run through your current financial position, including an analysis of your credit file. This appointment is free of charge, with no obligation and helps us identify which of our services may be suitable for you. Please call 133 493 and our team will run through with you. Kind regards, Credit Repair Australia

How much to remove default?
1 answer
Hi Sarina, Thanks for your message. In order to provide you with a cost for our services, we need to run through your current financial position, including an analysis of your credit file. This appointment is free of charge, with no obligation and helps us identify which of our services may be suitable for you. Please call 133 493 and our team will run through with you. Kind regards, Credit Repair Australia

Hi, i was just wondering if you help pensioners and people on centrelink?
1 answer
Hi Heather. It depends on the individual’s current financial position and what they’re trying to achieve. We conduct a full assessment to see if our services may be suitable. To get started, simply call 133 493 and a member of our team will be happy to help. Thanks, Credit Repair Australia