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Crimsafe
4.2 from 405 reviews · View Statistics
Listing monitored by Crimsafe

Reviews

  • Product Quality
    4.7 (134)
  • Return Claim MadeYes · No (151)
  • Job Satisfaction
    4.7 (121)
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Mike G
Mike GSouth East Queensland, QLD

Warranty

published
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
David and Carol
David and CarolRichmond-Tweed, NSW

Perfect Fit

published

Pride in workmanship with the attention to detail in manufacture, fit and installation. Communication all the way to install and lodgement of warranty details. Bee Safe Security understand customer service. Thanks for a top job from David and Carol

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
kylie_0
kylie_0melbourne
  • 2 reviews
  • 2 likes

Nice door, for a flyscreen

published

Got a crimsafe door when we bought the house, thinking it is promoted as a quality product.
Installer said, its only as good as the timber frame it is fixed to.
But after 8 years, and never even gets locked, the cylinder wont hold the door open, and worse still, the centre hinge has broken off the door. Although the hinge is still fastened to the timber frame ok!
Just disappointing, especially every time you hear the annoying adds saying how good they are!

  • Thumbnail
Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
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  • Verified

Almost perfect

published

Whilst the doors and screens are great, I’m just a bit disappointed that the keys keep scraping against the doors

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Gary, thanks for getting in touch. Could you please send your details and some photos to info@crimsafe.com.au with Product Review in the subject line, we would like to look into this for you. Kind Regards, Crimsafe Team

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Review collected in partnership with Crimsafe

Rishy
RishySouth East Queensland, QLD
  • 2 reviews
  • Verified

excellent investment

published

re Crimsafe Ultimate. Premium quality, visually appealing and hardy. Withstands felines' attack/climbing (ordinary fly screen gets shredded). I've had Crimsafe for years. I'm happy I've chosen again for new place.

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Rishy, thank you for your 5 star review! It's great to hear you are happy with another Crimsafe purchase! Kind Regards, Crimsafe Team :)

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Review collected in partnership with Crimsafe

Mark
MarkGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Lock jammed!

published

My Crimsafe door isn’t particularly safe given I had to leave it unlocked due to the lock jamming. Very annoyed.

Product Quality
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
tick heaven
tick heaven
  • 2 reviews
  • Verified

OK - but

published

For the cost of the doors I would have expected more sturdy doors and locks to be installed, but they were quick

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
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  • Verified

Majestic, exudes class, great lift for the front entrance

published

A very good lift to the looks and security of the front entrance. It makes Us feel safe especially when you realize all four doors have Crimsafe security now.

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Stephen, thank you for your 5 star review! It's great to hear you feel secure with your stylish Crimsafe Screens. We hope you enjoy your purchase for many years to come :) Kind Regards, Crimsafe Team.

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Review collected in partnership with Crimsafe

Ks77
Ks77Hunter Region, NSW
  • Verified

Great!

published

Peace of mind! We had 2 doors replaced with Crimsafe doors and will definitely be returning to get out stacker doors replaced. Easy to do business with and great communication thru the whole process - which we appreciated.

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Ks77, thank you for your 5 star review! We are happy to hear all went well from start to finish and you had a positive experience thru the whole process :) Kind Regards, Crimsafe Team

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YCT
YCT
  • 3 reviews
  • Verified

Quality investment

published

We purchased our Crimsafe security doors and windows from Rimfire security, excellent service! One of the best investments on the security of our home. We feel more safe because of Crimsafe. High quality security doors and windows.

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi YCT, Hi, thank you for your 5 star review! It's great to hear you had such a positive experience with our Crimsafe Supplier Rimfire Security we will make sure to pass this feedback on to them :) Kind Regards, Crimsafe Team

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Review collected in partnership with Crimsafe

Karen W.
Karen W.Mid North Coast, NSW
  • Verified

Screen doors

published

We are very happy with our new Crimsafe Screen doors from Allview Windows & Doors in Coffs Harbour. The doors are very secure and look great.

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
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JoJo
JoJoSouth Australia
  • Verified

Love it - great peace of mind!

published

We purchased an oversized Crimsafe Ultimate screen door through Stanbond that they colour matched to our window frames. Michael was excellent to deal with and we are very happy the quality product. We absolutely love being able to leave our front door open, without worrying about any uninvited guests.
TIP: If you want multiple keys, I suggest you order them with the door; or get the screen door keyed the same as your front door...much easier than 2 separate keys!

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe
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Jeff Potter
Jeff PotterDarling Downs, QLD
  • Verified

Piece of mind with Crimesafe

published

Can leave the windows open to take advantage of the breeze and airflow while keeping insects and intruders at bay

Product Quality
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Jeff, thank you for the 5 start review! It's great to hear you feel secure while enjoying the breeze through the house. We hope you enjoy your purchase for many years to come :) Kind Regards, Crimsafe Team.

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Review collected in partnership with Crimsafe

Pam C.
Pam C.Far North Queensland, QLD
  • Verified

window screen

published

window screen beautiful to look out and have a clear view, easy to open and close,and know no one is going to get in

Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Pam, thank you for your 5 start review! It's great to hear you are enjoying clear views while feeling secure, we hope you enjoy your purchase for many years to come. Kind Regards, Crimsafe Team :)

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Review collected in partnership with Crimsafe

Toppgun28
Toppgun28South East Queensland, QLD
  • Verified

Exactly what I Wanted

published

The team at Davcon Security and Screens were excellent. From the initial house visit to install, they were professional, prompt and friendly. My Crimsafe Ultimate security screens are excellent. They look good, keep the house a little cooler and help us sleep even better at night! I would definitely recommend!

Product Quality
Job Satisfaction
Incentivised Review No
Return Claim MadeNo
Crimsafe
Crimsafe T.Crimsafe

Hi Toppgun28, thank you for your 5 star review! We are happy to hear you had a such a positive experience with our Crimsafe Supplier Davcon Security, we will make sure to pass this great feedback on. Kind Regards, Crimsafe Team :)

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Page 1 of 7

Questions & Answers

Kirsty K.
Kirsty K.asked

We Locked crimsafe door from the inside with snib only, how do unlock from outside ? I can’t get inside...

1 answer
Crimsafe
Crimsafe T.Crimsafe

Hi Kirsty, we would suggest getting in touch with the Licensed Supplier who installed the screen originally. Alternatively you can have a locksmith come to your property and assist.

Kirsty K.
Kirsty K.asked

I have locked my crimsafe door from the inside and can’t open it from the outside- what my options ?

1 answer
Crimsafe
Crimsafe T.Crimsafe

Hi Kirsty, we would suggest getting in touch with the Licensed Supplier who installed the screen originally. Alternatively you can have a locksmith come to your property and assist.

Mike G
Mike Gasked

I have Crimsafe screens on two kitchen windows. At the lower part of both screens there are patches where the powder coating has come off. I can provide a photo if required. I wish to know what action to take to avoid rust and further damage and what warranty cover is provided. Screens have been installed for just over 9 years

3 answers
Crimsafe
Crimsafe T.Crimsafe

Hi Mike, thank you for contacting us. We would suggest getting in touch with the Licensed Crimsafe Supplier who installed the screen, they will come and asses the frame and let you know what can be done. If the Licensee determines a Warranty claim needs to be lodged they will contact Crimsafe on your behalf.

Scott M
Scott M

Hi Mike.
Yes I have the same corrosion at the lower part of the screens. Our screens were first installed in 2007 throughout the house (35 of them). They were replaced under warranty in 2017. The problem has returned worse than ever and Crimsafe are refusing to rectify the problem and also making unsubstantiated claims against me.
Please let me know how you get on with future dealings with Crimsafe.
Regards Scott M

Crimsafe
Crimsafe T.Crimsafe

Hi Scott, As discussed your warranty claim was denied due to the claim being lodged 4 years after the warranty period ended, it was also determined by the photos you provided the screens were not maintained correctly.

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