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Crimsafe
4.2 from 354 reviews

Reviews

4.6

108 reviews
5
(89)
4
(8)
3
(5)
2
(2)
1
(4)
  • Product Quality
    4.7 (94)
  • Return Claim MadeYes · No (108)
  • Job Satisfaction
    4.6 (84)
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Shirley S.

Shirley S.Canberra 2600, ACT

  • 2 reviews

Best product and customer service ever!

published

After 4 months of delays with a Canberra based company installing the Crimsafe product, one phone call to Crimsafe head office and within 15 mins the ACT manager Mitchell was on the phone to me and had pushed through the completion of the job. To the lovely receptionist Tessa and Mitchell my sincere thanks for taking the initiative to assist a customer above and beyond what needed to be done. So glad to be continuing with more work, but with a different Canberra company for install!
Crimsafe certainly is a stand out company :)

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
NXW

NXWMetropolitan Adelaide, SA

  • Verified customer

Very useful product

published

Absolutely great to have it! I feel safe to just leave my front door open, and also enjoy the fresh air going through the house very much! Thinking of having a Crimsafe window as well.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi NXW, thank you for your 5 star review! We are very happy to hear you are enjoying your Crimsafe purchase and when you are ready for your window to be done, please just let us know! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

The reviewer stated that an incentive was offered for this review

Conrad

ConradGreater Melbourne (Outer), VIC

  • 2 reviews

Good product

published

Looks good and is a worthwhile investment. Fits my needs well and keeps the family safe should there be any intruders. I have been recommending crimsafe to all my friends and family.

Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
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Anne R.

Anne R.South East Queensland, QLD

  • 2 reviews
  • Verified customer

noisy crim safe

published

front door I am very happy with BUT the rear door is a disappointment. It is squeaky when door opens and closes. Door doesnt close completely each time. Pull close

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Anne, thank you for taking the time to get in touch, please send us an email with your contact details to info@crimsafe.com.au with "Product Review" in the subject line so we can assist you further with your door. Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Chris

ChrisGreater Melbourne (Outer), VIC

  • 3 reviews
  • Verified customer

Feel very secure now.

published

We were very happy with the quality of the Crimsafe product and the installer was very helpful and cooperative. All in all It was a very efficient installation job and we would recommend them.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Chris, thank you for your 5 star review! Its great to hear you are happy with your Crimsafe purchase and would love to share this with the Supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

Unhappy Customer

Unhappy CustomerHunter Region, NSW

Great product. Terrible service

published

The process was dragged out over 5 visits, that were spread out over 5 weeks. I was told I’d have to wait for them to be in the area, which when paying 4 grand for a job you would expect them to make a trip to complete said job. Even tho they measured the spaces, I was then told the doors didn’t fit my space and would have to wait (This happened twice on the same door) and the man measuring implied it was my fault, even tho he and another man had measured the space previously. The spaces aren’t perfect, it is an old home but that’s why I went with a company that says they make custom sizes to suit spaces. I also had to ring and chase them about my appointments when they didn’t show.
Would not recommend.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe
Heather

HeatherPerth, WA

  • 6 reviews
  • 1 like
  • Verified customer

Feeling safe

published

Crimsafe fitted to whole of house. It's just great to know that I can have all my windows and doors open for fresh air, while being secure and protected. Love Crimsafe :)

Product Quality
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Heather, thank you for your 5 star review! It's great to hear you are happy with your purchase :) We will pass this onto the supplier that installed your windows & doors for you, Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Grumpy old man.

Grumpy old man.Augustine Heights

  • 31 reviews
  • Verified customer

Peace of mind

published

From no screen door to screen and security door, I have been able to relax knowing there is fresh air coming in through the back door, no insects or anything bigger. Closes quietly enough, the triple lock helps to provide that positive locking feeling.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi, thank you so much for your 5 star review! It's great to hear you are enjoying the fresh air with no bugs :) We would love to share your review with the Supplier you used if you could please let us know, thank you. Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Satisfied

SatisfiedSouth East Queensland, QLD

  • Verified customer

Appropriate product for the needs of our home.

published

The features correspond accurately to the sales information. The actual appearance has enhanced the doors and the outlook especially from the double patio doors. Locking mechanism appears secure, moves easily

Product Quality
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi, thank you so much for your 5 star review, it's great to hear you are happy with your purchase! We would love to share this with the supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

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We love it.

published

Our crimsafe screen door is great, looks good, great for my dog she loves it as we can leave the front door open and she can see who is coming and going.

Product Quality
Job Satisfaction
Return Claim MadeNo
2 comments
Crimsafe
Crimsafe T.Crimsafe
Mel
Mel

Wynsten at Narellan

Judy and Steve

Judy and SteveFar North Queensland, QLD

  • Verified customer

Makes us feel Safe

published

From the quote to final installation the Team from North Queensland Security Fitters have kept us informed. They arrived on the day of installation on time and did a great job. They replaced a faulty door lock from a security door they fitted 12 months ago without any fuss. We would highly recommend them.
Kind Regards, Judy and Steve

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Judy & Steve, thank you for taking the time to leave us a 5 star review, it's great to hear you were happy with North Qld Security Fitters for the installation of Crimsafe in your home. Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

  • Verified customer

Security improvement for our home.

published

The whole process of having two screen doors tailored to suit our home and expertly installed was easy with helpful supplier having good communication skills. Would recommend Rimfire to all.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Optimist, thank you for your 5 star review! Great to hear you are happy with your two Crimsafe doors installed by Rimfire Security :) We will share your review with them too, Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

Lynne Paull-McLeod

Lynne Paull-McLeodSouth East Queensland, QLD

Yep! The salesperson was right!!

published

Our concern was that it would make the unit too dark inside and that we'd feel 'shut in' or a bit like being in gaol but we have been very surprised, we don't get that sense at all and in fact don't really notice the Crimsafe on the window or the screen door, we look through it to the outdoors. Ours is only a couple of months old however it appears to be of very high quality and was installed really well by the supplier Guardian Screens & Shutters. We love the security aspect and also the visuals, it looks great.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Lynne, thank you so much for your 5 star review! Great to hear you are happy with your purchase, and we will be sure to pass this onto Guardian Screens for you too :) Kind Regards, Crimsafe Team

BindyWA

BindyWAPerth, WA

  • 2 reviews
  • Verified customer

Crimsafe - Excellent Product

published

The Crimsafe products came highly recommended by a friend. We initially thought they were very expensive. However, after seeing the high quality of the doors and windows, in addition, the fixed windows and aqua closers on the triple lock doors have made a huge difference to our home. We feel very safe and secure on warm nights to allow the breeze to flow thru our home. The structure of the Crimsafe products are of a very high standard. You will not be disappointed.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Bindy, thank you so much for taking the time to leave us a 5 star review! It's great to hear you are happy with your purchase and we will be sure to share this with the supplier you used :) Kind Regards, Crimsafe Team

Review collected in partnership with Crimsafe

  • Verified customer

Great Security and Peace of Mind

published

I had all my windows fitted with Crimsafe security screens. The quality and fitment was excellent and feel much more secure in my home especially being able to leave windows open. The only thing missing is some sort of identification on the screens identifying them as Crimsafe as I believe this would assist in deterring criminals from wanting to break in.

Product Quality
Job Satisfaction
Return Claim MadeNo
3 comments
Crimsafe
Crimsafe T.Crimsafe
Paul
Paul
Crimsafe
Crimsafe T.Crimsafe

Hi Paul, could you please email your details to info@crimsafe.com.au so we can arrange this for you :)

Review collected in partnership with Crimsafe

Door & Window Shops

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Matthew

MatthewMetropolitan Adelaide, SA

  • 2 reviews
  • Verified customer

Crimsafe gives us peace of mind.

published

We have a Crimsafe Ultimate front door on our home and it gives us peace of mind about our safety while we are home or when we go out. The quality of the door is outstanding and we have ordered a back stacker sliding door in the Crimsafe Ulitmate also, we want nothing but the safest and strongest.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Matthew, thank you for your 5 star review! Great to hear you are happy with your purchase and feel safe. We would love to share this with the Supplier you used if you could please let us know, thank you! Kind Regards, Crimsafe Team :)

Review collected in partnership with Crimsafe

Andrew

AndrewSydney, NSW

  • Verified customer

Crimesafe front and back doors

published

We have been very pleased since we had Crimsafe doors installed at the front and rear of our house. On the warn nights we felt very comfortable leaving the regular doors open to let a breeze through the house saving on or SCs electricity bill. The quality of design and construction of the doors is second to none. We are very happy.

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Review collected in partnership with Crimsafe

Dimitri

DimitriSydney, NSW

  • 6 reviews
  • Verified customer

Great product, great service

published

If you no longer need to exit via your windows, CrimSafe is the answer to security concerns being integrated/combined flyscreens in one. Installed via Wynstan; timely, efficient, value-for-money. Sleep easily with your windows open

Product Quality
Job Satisfaction
Return Claim MadeNo
1 comment
Crimsafe
Crimsafe T.Crimsafe

Hi Dimitri, thank you for your 5 star review! Great to hear you are happy with your purchase, and we will pass this onto Wynstan too :) Kind Regards, Crimsafe Team.

Review collected in partnership with Crimsafe

Frank Tuyl

Frank TuylHunter Region, NSW

  • 2 reviews
  • Verified customer

More than safety

published

We love our doors: additional benefits are that there is a better view of our backyard, with more light coming through than before, and little kids/dog can no longer push through the wire!

Product Quality
Return Claim MadeNo
3 comments
Crimsafe
Crimsafe T.Crimsafe

Hi Frank, thank you for your 5 star review, so great to hear you love your Crimsafe doors! If you could please let us know who the Supplier was that installed Crimsafe for you, so we can pass this onto them aswell. Kind Regards, Crimsafe Team :)

Frank Tuyl
Frank Tuyl

Supplier was Zeee

Crimsafe
Crimsafe T.Crimsafe

Thank you Frank, we will share with Zeee Australia :)

Review collected in partnership with Crimsafe

KelvinandValda M.

KelvinandValda M.Metropolitan Adelaide, SA

  • Verified customer

Front security door installed.

published

Well constructed and very secure. Very happy with this product. Gives us the peace of mind we were looking for. Will be ordering a larger sliding security door for the back door in the near future.

Product Quality
Return Claim MadeNo
2 comments
Crimsafe
Crimsafe T.Crimsafe

Hi Kelvin and Valda, thank you for your 5 star review! Great to hear you are happy with your Crimsafe purchase! We would love to pass this onto the Supplier you used if you could please let us know, thank you. Kind Regards, Crimsafe Team :)

KelvinandValda M.
KelvinandValda M.

Max Security doors and screens.

Review collected in partnership with Crimsafe

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Questions & Answers

Graham G

Graham Gasked

I have paint on inside of crimsafe screen. How do I get screen off to clean them.
Windows are long and narrow

2 answers
Anne R.
Anne R.

have you used WD40? It will clean the paint off. then clean the screen as per instructions (auto car wash and dry with clean cloth)

Graham G
Graham G

I can't get to Windows as I have crimsafe over it

jo

joasked

how much do the crimsafe doors cost, please?

No answers
Brian L.

Brian L.asked

We installed the front door and several windows with Crimsafe mesh some years ago. From the start there was a corrosion effect at the bottom of each which has resulted in the rubber surround becoming pitted. We were given Crimsafe Stain Clean which we have applied several times to little effect. Are there any other remedies to correct this product fault?

No answers

Get an answer from our members and Crimsafe representatives

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