The heat is even throughout the surface and it gets very hot so I often end up using the top shelf instead. Quality seems to be spot on as well, but I've only had it for 6 weeks, but so far so good.

Not only is the bbq great, the customer service is exceptional. My hood was damaged and Brandon Lee from customer service sorted it out straight away. Great product backed by great after service.

Reviewed BBQ options across all brands to replace our Webber. We bought the Crossray 2 burner about a month ago: used most nights instead of the stove, so gets a lot of use: The two burner gives about the same cooking area as our old 4 burner because the Crossray heating means we are cooking on the racks more effectively.
Pork ribs: 45 min; Portuguese chicken: 20 min; Porterhouse steak: 2min each side max
Weight is not excessive, so it can easily be moved around but not move while being used
Easy to put together- yes it is IKEA proof and the directions work
Easy to clean compared to both the Webber and standard 4 burner we had.
Very quick to reach cooking temp and does not burn the food.
Easily the best bbq we have ever had

After 14 Years of cooking on an old style of BBQ it was time for a new & up to date one, that I could build into a outdoor kitchen. The guys at Crossray were very helpful. Thank. I am looking forward to show it off to my mates.

We purchased the 4 burner trolley BBQ and have had it for approx 3 weeks. We have cooked steaks, sausages and pork ribs and have been totally impressed. We did have a problem with number 4 burner initially, one phone call and 24 hours later a new burner was delivered and no further issues. Love the BBQ and great customer service!

When we first got the BBQ we thought it was good but now we think - WOW!!!
It cooks everything so much better and I've had some nice BBQ's over the years. Steak was amazing, we had a roast lamb the other night and the tuna steaks were superb. It cooks so well and so fast!

The service from these guys has been outstanding as well. Brandon is excellent. Always helpful and just keeps on trying to help.

This bbq is everything we were looking for. After hours of research on a bbq. We decided this is exactly what we wanted.
It has so many options in the way of cooking and the food tastes amazing. It is compact but can fit so much on it. A lot more than our old 4 burner. We were going to get a 6burner until we found this. We dealt with Michelle from Crossray/Heatstrip
Michelle has been nothing but amazing and her customer service is amazing, Michelle goes above and beyond for her customers which is greatly appreciated.
We couldn’t be happier with our purchase and our customer service! Thank you

The Crossray 4 burner is a fantastic BBQ. I love using it. The heat it generates and the speed at which it heats up is unparalled. I use it for cooking steaks, pizzas, slow cooking ribs and making unbelievable moist and tasty chickens on the rotisserie. Brandon has provided amazing sales and service support in the year I have had this BBQ . I can't ask for anything better.

Overall quality was very good, easy to assemble and even came with tools needed!
One minor problem was fixed with a simple phone call- Brandon went above what I was expecting

BBQ has been very easy to operate and looks fantastic.
Quality is very sturdy and well built.
Customer service has been great.
Definitely can see this BBQ lasting a long time to come.

We bought a 4 burner built in model, converted it to natural gas. It looks and feels fantastic. Very happy with our choice. New grilling techniques have to be explored, however new methods are very well explained with video and tutorials. Have fun

Dealing with Thermofilm Australia for purchase of this BBQ has been very easy. I can't fault the customer service they have provided. It has been really great; very responsive and friendly. Competitive prices too. Next review will be for using the BBQ!

Purchased the 4 burner Crossray in January after throwing out another BBQ that rusted out and under performed. The Crossray exceeded my expectations and the heat it pumps out is awsome across the whole grille cooking surface. Able to cook meat like a commercial grille and made us realise we've been struggling and trying to get a decent outcome on our previous units. Using the Crossray demonstrated we were wasting our time with the previous BBQs trying to achieve a consistent sear. Temperature control is great, quick and consistent. Our internal electric oven broke just before Easter and to boot we were able to bake hot cross buns and bread in the Crossray as well. Highly recommend.

Cooks food beautifully and quickly, was most impressed with the quality and design.
One of the side tables had a small scratch when i un-boxed it. Contacted the Crossray customer support team, who i had been making inquiries with prior to purchasing the BBQ, and they sent out a replacement immediately. The support and backup for this product is unmatched.
I highly recommend this BBQ!