Reviewer Photos & Videos
Great Customer Service
We purchased the 4 burner trolley BBQ and have had it for approx 3 weeks. We have cooked steaks, sausages and pork ribs and have been totally impressed. We did have a problem with number 4 burner initially, one phone call and 24 hours later a new burner was delivered and no further issues. Love the BBQ and great customer service!
Purchased in September 2020 at Bunnings Warehouse.
Everything we wanted in a bbq
This bbq is everything we were looking for. After hours of research on a bbq. We decided this is exactly what we wanted.
It has so many options in the way of cooking and the food tastes amazing. It is compact but can fit so much on it. A lot more than our old 4 burner. We were going to get a 6burner until we found this. We dealt with Michelle from Crossray/Heatstrip
Michelle has been nothing but amazing and her customer service is amazing, Michelle goes above and beyond for her customers which is greatly appreciated.
We couldn’t be happier with our purchase and our customer service! Thank you
Purchased in September 2020 at Bunnings Warehouse for $1,700.00.
I have finally found it!
I was researching Weber, and Ziegler& Brown BBQs to replace my latest enameled tin disaster when I came by chance across a YouTube video of Jack the Greek using the Crossray four burner trolley model. Intrigued by the design that seemed to fit my thinking and cooking requirements I made inquiries locally to see if I could view one. Two hours and several calls later, no such luck. Rare as hens teeth. Never heard of them. Undaunted I cast the net wider and found one (one only floor stock) at HNs on the Tweed, a five hour round trip from where we ...live. I made the sales person swear on his life that he would not sell it until we got there the next morning. We were not disappointed. It was dusty, with a few dings, so we negotiated hard for a good price. It was a struggle to get it into the vehicle, but at least I did not have to assemble it from scratch. (I hate following poorly described assembly manuals) We have now had it nine days and I have cooked T-Bones, Pork Chops, Butterflied Chicken, Bread, Danish Pastries, Pizzas, and a variety of Char-grilled and Roast Vegetables. I have used it for seven of the nine days and only used a small inside burner once or twice. I have been running it on what I thought was a near empty gas bottle for all of that time and it is still pumping. I love it. It looks Schmick and Shiny and is built like a tank. I think my wife is jealous. I hug it every time I put it to bed. Be aware - it is fast and furious. It has a tendency to cremate. Change your old BBQ thinking, once it has reached your desired temp' turn it down, turn it down! It becomes even more economical and cooks like a dream. I am now building an outside kitchen around it. Watch out Jack the Greek, here comes Paul the Pom'. Great design and function. Five star, AAA rating.
Purchased in July 2020 at Harvey Norman.
- 4-Burner Trolley
- Verified purchase
I placed my order with Bunnings after about a year of umming and ahhing whether to buy it or not. My big issue with it was that I always like to see things before I buy them and this was eventually purchased sight unseen. When it arrived, I put it together and was immediately impressed with the build quality. It's so much better than anything I've seen at this price point. Then I started cooking on it and at first I had a bit of trouble controlling the temperatures and burning the food. It's not like anything else I've ever cooked on before so ...there is a little bit of a learning curve. Eventually, I figured out that the main issue was with the cheap Extra Virgin Olive Oil I was using with all my cooking. It just can't come close to coping with the intense heat of the Crossray. So I decided to try some Chosen Foods Avocado Oil from Costco (advertised smoke point 260c). Although it's a bit more expensive, that fixed all my issues and now the food doesn't taste burnt. In fact, it's juicier and tastier than anything I've tried and it heats up and cooks so much quicker than my old Weber Q that this replaced. If you are like me and on the fence about buying a Crossray BBQ, don't hesitate, just buy it. It does take a little bit of getting used to as the heat is very intense but once you get to know it, you'll be so glad you have it in your backyard.
Purchased in July 2020 at Bunnings Warehouse for $1,699.00.
We have nothing but praise for our new Crossray infrared 4-burner BBQ (trolley mounted model), which is a fantastic piece of kit. Impressed by the integrity of engineering during the DIY assembly phase, it’s when you fire it up that you really begin to appreciate the benefits of infrared over conventional. With virtually zero warm-up necessary you’re cooking almost immediately and, as you will discover, on noticeably lower settings too. Our gas usage has easily halved in comparison to our last BBQ. Heat spread is even with no hot spots, perfect...for when using a pizza stone, which we do weekly. Double skinned hood an extremely worthwhile safety feature, further reducing fuel use as well as the potential for accidental burns. Securing strap for gas bottle inside the cabinet shows just how much thought has gone in to producing a superior product. We have no hesitation whatsoever in recommending this exceptional product.
Exceptional BBQ, with fantastic customer support!
Cooks food beautifully and quickly, was most impressed with the quality and design.
One of the side tables had a small scratch when i un-boxed it. Contacted the Crossray customer support team, who i had been making inquiries with prior to purchasing the BBQ, and they sent out a replacement immediately. The support and backup for this product is unmatched.
I highly recommend this BBQ!
Purchased in January 2020 at Bunnings Warehouse for $1,800.00.
- 4-Burner Trolley
- Verified purchase
The best BBQ ever made
Recently bought a Crossray 4 burner bbq with trolley. It is a high quality product that is brilliant to cook with. Made of quality stainless steel, the trolley construction is very sturdy and made to last.
The cooking process is a little different but when you get used to it, it cooks beautifully and quickly.
When you have finished the bbq is self cleaning which is a great bonus indeed.
Finally the back up service from the Crossray team has been faultless with advice and service.
Could not be happier with this purchase.
Purchased in September 2019 at Bunnings Warehouse.
- 4-Burner Trolley
- Verified purchase
I love my Crossray BBQ. I have the 4 burner trolley unit. Was very easy to assemble, as the firebox is a complete enclosed unit, and slots into the trolley easily. The trolley was very easy to assemble. Fantastic for cooking a range foods on and it is like you are cooking on a charcoal grill; you can do a perfectly char-grilled steak (as good as any high end steak house), awesome burgers, fantastic rotisserie lamb, beef and pork, the perfect, juicy rotisserie chicken and it is great for pizzas using a pizza stone and your own hand made base...s. It also doesn't flare-up like other BBQs. I have't cooked fish or veg on it yet, but can't wait to try, especially charring eggplant for a smoky baba ganoush. You can use the entire cooking surface as it has no hot or cold spots, and you can cook on the upper rack too, so for a 4 burner BBQ you get a lot more cooking space than other 6 burner BBQs. Cooks very quickly and cleans up easily too. Absolutely great investment. Purchased from Harvey Norman Hobart in January 2019 for $1988, with a bonus outdoor heater valued at $499, so was very good value. I'd also highly recommend getting the Crossray rotisserie kit too; you'll never want to roast meat in the oven gain.
Purchased in January 2019 at Harvey Norman for $1,988.00.
|Cooking Plate / Grill Material||Cast Iron|
|Features||Grill, Hooded, Infrared Cooking, On Wheels, Storage Cabinet, Temperature Gauge and Warming Rack|
|Colour / Finish||Stainless Steel|
|Dimensions||1255 x 1685 x 505 mm|
|Number of Burners/Zones||4|
|Gas Rate||13 mJ/hr|
|Manufacturer Warranty||2 year(s)|
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- MPN: TCS4PL
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