We’re booked several times with Cruise Guru have not had any problems with the service. Price Quoted was all we had to pay. All of the cruises met our expectations.

Booked first cruise On Line. Process was quite straight forward and simple. More options offered by Cruise Guru than direct booking with shipping company. Would use again for future bookings.

When not able to complete booking for cruise Freo to Exmouth rtn 2022 consultant was amazing. She went above and beyond to satisfy our request explained everything. Very polite friendly helpful and very professional. Normally book with Cruise Guru and have no hesitation in recommending this company.

It was very easy to change my bookings due to COVID. The people I spoke with were very calm and polite, despite having the added stress of upheaval due to the state of affairs from the pandemic.

Couldn't navigate P&O site to get what I needed but Cruise Guru soon fixed everything for me. Got the deck & cabins I wanted plus extra spending money. Very happy overall.

We had a Cruise booked for Feb 2021; it got cancelled when they moved the no cruise to 31st May 2021. So we rescheduled our Cruise to January 2022. The Ladies were very helpful

Booked 3 cabins for my family for New Year Eve Cruise. Normally I would book face to face with my travel agent so I was a little apprehensive, but the ladies at cruise guru were so helpful both times I called with questions. I am so very happy, with the customer service. I received booking confirmation within minutes via email.

Booked one trip online, had some queiriesphone.
Nora gave me excellent service, so I bookes the nextcruise sector then.
So far so good. Hope it stays this way.
Looking at an other cuise, ill book with cruise guru

We have booked a cruise for December 2021 with cruise guru for our family including 8 cabins. P&O cruise with $1 deposits.

We have also booked a Panama Canal cruise with Holland America in 2022.

Can’t wait to get back Cruising again.

Once again I found the customer service very good. I had a lot of future cruise credits to use before they would expire and Maxine at Cruise Guru arranged to have them all applied to a Princess cruise next November.
In the past when rebooking a cruise to get a better price there was never any hassle.

Booked a Tasmania cruise for 2022 perfect as the ship leaves from and returns to Adelaide
Saved money and got a better cabin Cheaper than the cruise lines web page
All Happy with everything

Once again booked with Liz at cruise guru she has always been great but this time really surprised us went over and above expectations can’t speak highly enough of her

liz was very professional and helpful in my recent booking.
She had great patience when explaining my options.
We had a few Future Credits and On Board Credits and she helped me with organising them.
Thank you again Liz and Cruise Guru.
Sue.

The CruiseGuru website is the best one to use for booking your cruise. They make it so easy to get right through to the ‘book now’ button! Some others don’t let you choose your staterooms etc., and you have to wait for call backs. The Cruise Guru site takes 10 mins and it’s done! Communication back from them is also very prompt. We also love the low deposit options that allow us to have a cruise booking in place far off in the distance to look forward to. Now we just have to hope for no more (corona) cancellations.

Easy to change cruise after cancellations Was to be on Pacific Aria and the ship was sold. Have rebooked for 2022. I had booked 2 cruises for 2021 and was easy with Cruise Guru. Liz was overly helpful and polite

Cost provided early in search and didn’t change through the process of booking a cruise. Couldn’t have been easier and a really competitive price. Also almost instant confirmation. Overall a fantastic experience

We wanted advice about cruises incorporating specific locations. Several options given instantly with sailing dates and prices. They asked what sort of cabin we wanted and gave options. Everything worked out as planned. We wouldn't hesitate to use them in future. Communications are very good. Agents always pleasant and friendly. As they certainly get customers from other countries perhaps they could make their communication more generic instead of Aussie focused.

I booked a 14 day cruise to NZ. The staff were very helpful and answered all my queries and booked the cabin that my wife and I were after. Thanks.

All phone communications were very pleasant and mission accomplished. The staff were all very friendly and helpful. Liz even rang Princess to clarify an issue for me. Well done ladies.