Exemplary product, service & aftercare
As if the crumpler product (all of their products) aren't superior enough, - we recently discovered their post purchase customer service, in particular their extraordinary lifetime warranty back-up.
Buy this product with utmost confidence. It is tough, hardwearing, stylish & cool. However, in the slim instance that there are uncharacteristic 'failures' with any product wearing the crumpler badge... fear not ! - their watertight warranty & back-up coupled with friendly, professional customer service from Crumpler, leave you feeling you've made a wise investment in any of their hardy products.
A great Australian product AND company to boot!
Great suitcase and excellent after sale service
Used this suitcase travelling 7 weeks through Europe. It was a great suitcase and having the 4 wheels makes a huge difference when dragging it all over the place and can also go side ways to fit through skinny places. It is an attractive and perfect sized suitcase for bigger trips. Wheels are very strong but could have been slightly bigger as they did get caught in some of the cobbles in streets but I think most suitcases would find this challenging. During the trip part of the fabric tore away from the handle and on return Crumpler were great in honouring the lifetime warranty they give you and repaired it quickly no questions asked. A fantastic company!
Warranty, colour, size and 4 spinner wheels.
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