All round fantastic experience with CTM!
We had all our main floor tiling, alfresco tiling, underfloor heating and all carpet laid through CTM.
We cannot fault our experience with CTM. They were SO incredibly understanding and accommodating when we had major issues with our house build which delayed installation several times. Aware of our circumstances they went above and beyond to ensure all flooring was completed so that we could move in for Christmas 2017.
The tiling and carpet look gorgeous - both were laid with extreme care and precision. We picked a plush carpet with the b...
- Verified customer
Manuel and the team greatly assisted with choosing the perfect tiles for our kitchen. They helped to make our decision much easier with their great advice and experience. We are incredibly happy with the quality product, value and service, and would highly recommend Manuel and team at CTM.
- Verified customer
Great product, service and price!
Shopped around 4 other flooring companies, CTM seven hills was the 2nd best price but still quite close to the best price, but more importantly they managed to fit me in within two weeks where as all the other companies were unavailable for months and would only fit me in for a hefty price increase.
I dealt with a gentlemen named Avinesh on their sales team who was professional and gave a good discount. CTM organised the install on a Kronoswiss Nobolesse clicklock flooring product and had 49m2 laid in half a day even with fiddly pillars to work around. They also followed me up to make sure I was happy with everything which I was. Good price, great product, they installed, no fuss.
A pleasant experience.......& a quality result
Last week we had our whole home carpeted ....the whole experience was pleasant quick & easy.........quality carpet at a reasonable price.........I would especially like to mention Ali Taei the chap who laid our carpet. He did an exceptional quality job, we can highly recommend CTM & Ali Taei..........Paul & Sue T.
Exceeding Customer expectations
Manuel and his team provided exceptional customer service. The tiles that were recommended for my property were based on years of expertise, experience and knowledge. The installation was completed ahead of schedule as well. This was extremely satisfying from a customer point of view. Installation quality was above and beyond my expectation and even the communication process during the installation was second to none. Highly recommended, I'm definitely coming back and Thank you again....
Excellent Service, great prices!
Renovations can be a nightmare but Manuel and his team have made it a very positive experience. They came highly Recommended by a friend Who recently built her home. I'm glad I took her advice and bough my timber floors, carpet and tiles from CTM, all at unbeatable prices and excellent service. They helped make my Reno life easier!! Before you buy anywhere else go see Manuel and his team they will certainly look after you.
Excellent service and products!
The team at CTM were fantastic to deal with! Very professional and timely with everything, and gave great follow up throughout the whole process. They accommodated our short turnaround time as best they could and were extremely helpful in all departments. Brilliant service, highly recommended!
Customer Service Excellence!
Best flooring place in Sydney!! Great customer service...Thank you to Emmanuel and Avinash for their support and expertise. From the moment you step into the showroom and through to the end of the flooring journey, it was a seemless process and great customer service experience.
Thank you to the team at CTM !!
CTM provide professional customer service that they deliver with excellance and use a great product
Every time I spoke with a staff member either over the counter or on the floor the customer service was excellent, helpful and professional. I have been using them over these last 3 years and the end product was very very satisfactory. I have recommended them to others and will continue to recommend them for product quality and service delivery
Love the Flooring
We purchased our flooring from CTM Flooring solely because of great customer service of the sales person Shahin Moeini. His professional opinion and his honesty about the product made our job so easy to decide what product suit us best and we are very happy with the end result. Shahin definitely delivered what he had promised us from the quality to delivery, instalment, workmanship and great price. Thank you Shahin, our shop flooring looks amazing and so in fashion, we get so many compliments and hope to do business with you again. We will recommend CTM Flooring to every one and company its self is very lucky to have such great representatives like him.
Kambiz kashani ( Director Pure Oz )
Perfect Service and very knowledgeable team
We bought our new laminate flooring, kitchen splash back tiles, bathroom and laundry tiles thanks to Shahin's help and very good suggestions. Shahin's goes above and beyond which is why we keep coming back to him. The level of service he has provided is far better than every other places we've been there before.
We look forward to doing business with your company again and we will refer all our friends and family.
A company that really cares about its customers!
I first used CTM a few years back and it was a great experience so we had no hesitation in returning to them when we needed some new flooring. I have to admit that our initial return was not as great and I made our feeling known to the company. However their response was above and beyond what we expected and following a review of their staff training and a personal visit from the branch manager (Manuel) we could not have had a more personal and satisfying experience from then on. We all mistakes but it is how we learn from them that matters and...all I can say is that CTM is a company that learns from its errors and then strives to do better. It's obvious that they care about their reputation and that they will take all necessary steps to ensure that customers are satisfied. Well done CTM I will definitely be back!
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