Perfect Service and very knowledgeable team
We bought our new laminate flooring, kitchen splash back tiles, bathroom and laundry tiles thanks to Shahin's help and very good suggestions. Shahin's goes above and beyond which is why we keep coming back to him. The level of service he has provided is far better than every other places we've been there before.
We look forward to doing business with your company again and we will refer all our friends and family.
A company that really cares about its customers!
I first used CTM a few years back and it was a great experience so we had no hesitation in returning to them when we needed some new flooring. I have to admit that our initial return was not as great and I made our feeling known to the company. However their response was above and beyond what we expected and following a review of their staff training and a personal visit from the branch manager (Manuel) we could not have had a more personal and satisfying experience from then on. We all mistakes but it is how we learn from them that matters and...all I can say is that CTM is a company that learns from its errors and then strives to do better. It's obvious that they care about their reputation and that they will take all necessary steps to ensure that customers are satisfied. Well done CTM I will definitely be back!
Wonderful service !
We were assisted by Manuel to purchase flooring for our home renovation. Manuel was knowledgable and assted is with making the optimal choice in laminate flooring for our kitchen, dining and foyer area floors. We can't wait to see it all installed! Thank you Manuel at the Seven Hills store for your help and expertise!
Great Service and products
We purchased all our tiles for our new house through CTM Seven Hills. Manuel and the team went above and beyond to help us. We had a dilemma with timber flooring we purchased elsewhere, it had to be removed and we ended up ordering a better product from CTM Seven Hills. Because of the great service, we even purchased the carpet from them also. The whole houses flooring ended up being from CTM and we couldn't be more happier with the end result.
Always helpful and Professional
I recently bought all my flooring and bathroom tiles from CTM Seven Hills the sales team were always very accommodating. There tilers did a great job of our entertainment and pool area and I really like that they have a supervisor that comes out to the job site to inspect.
Classic, prestiges products!!, Highest professional service!!.
I have recently purchased my floor and wall Tiles as well as laminated flooring from CTM Seven Hills Branch!.
They are the most amazing helpful and professional sales team i have ever been too!!!. Shahin was awesome!, he has such great styling qualities, which helped me a lot in choosing the correct flooring!. Manuel the Branch manager is a champion! he was able to give me the best prices on my huge order!!, saving thousands!!. There timber floor layers done a fantastic job!, they left my house nice and clean!.
I would 100% recommend CTM Seven Hills to any homeowner, builder or renovator wanting Prestiges products and great service!!.
- Verified customer
Professionalism with a great smile
Sales rep (Francs) was very knowledgeable and helpful beyond duty of call.
Emmanuel (I think the Principal) was also equally helpful.
Installers (timber) were very punctual and precise with their job. Left site very clean which made it easy and less cleaning for me.
I highly recommend CTM and basically one stop shop so weekends are easier :)
Honourable and Highly Recommend
We used CTM just over a week ago. From the outset with Franz from Sales, Makaila from Customer Service and Ali who completed the installation, we had a terrific experience. I would like to highly recommend both Franz and Ali. Franz was very courteous and honourable and Ali was a complete pleasure to have installing our product. I couldn't be happier with the end result and would highly recommend your company, in particular Franz and Ali.
Incredible service and customer experience
We recently visited the CTM Seven Hills store recently and were blown away with the level of service and professionalism shown by the staff. They were courteous and explained everything to us regarding our flooring needs. We ended up buying tiles and carpet and were impressed by the range and price. The sales person was called Manuel. Also, the tiler (I think called Jockey) was terrific, punctual and efficient. I would definitely recommend CTM and this tiler to everyone!
unprofession and rude
Person at seven hills store was unprofessional and their price is way to much than other competitors.
This company is expensive and ripping off their customers. Please stay away from them.
I was not happy talking to their sales person as looks unprofessional and rude.
- Verified customer
Exemplary customer service, great product, very affordable price
All of our tile requirements for 2 bathrooms and laundry were obtained from CTM at West Gosford. The staff who helped us included Michelle, Christina, and George. All simply amazing people with great product knowledge and most amiable and attentive. Their advice, assistance and service surpassed the very best one can hope to receive. The supply of product was timely and efficient, great quality and very affordable price. Most importantly we are delighted with the results. CTM is the place for any future requirements that we may have. Thank you so much.
Wow Factor from start to finish.
From walking into the store to choosing and the final laying of tiles and floor boards the CTM team were impressive. Their product knowledge and helpful suggestions were the best compared to other companies. They kept us up to date on progress and answered all our queries. First impressions last and the flooring is the first thing visitors comment on when they walk into our home.
So happy with my new flooring. Will be back for our carpet. Thanks again to the amazing staff who are very knowledgeable.
May 1st 2017 Update: Great experience
Very happy with CTM flooring. Went to several flooring stores that had very poor service and range. CTM left a very big impression that made our decision very easy. Great quality and very good service. Even called to see if we were happy. Highly recommended to anyone that wants quality at reasonable prices.
May 27th 2017 Update: Absolutely Fantastic
What a great experience. From the moment I walked in I found them completely easy to deal with. Would highly recommend them to anyone who is interested in great products at great prices. Thanks again.
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