Probably the worst airline ever
In 2009 I had booked a 2.35pm flight from Cancún to La Habana.
I arrived at the airport at 1pm. There were 10 people in the check-in queue. I waited 45 minutes to check-in. I was then informed I needed to leave the queue to get a Cuban visa, then return to the queue.
I returned to the queue. The time was 1.50pm. Lucky for me, the plane ended up being delayed until 5pm.
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