Had to cancel a voucher for personal reasons and your customer representative offered the most amazing support. The assistance offered went beyond what was expected and I was most appreciative.

I had a high tea that couldn’t be used . I got a credit and thought I ordered something but I did it all wrong and couldn’t figure it out . Carlo was a great help and did it all for me . My parcel was delivered . Happy customer .

Needed refund on an experience purchased in late February as the provider could not honour voucher due to Covid 19.
My query was handled by Gionn and was settled within 24 hours. Gionn kept me up to date via emails and my refund was processed immediately.
Thanks a lot

They thought my order was made by a bogus credit card. When I didn't receive my order I contacted Customer Service. Lorain worked on my account until resolved. Thanks Lorain....

Very satisfied, obtained credits to be used later on. The easy dealing with Cudo made everything simple and was handled in a quick manner. Pleased to once again deal with them.

I had purchased a deal which was no longer available and I couldn’t use. I was offered a Cudo credit but I preferred a refund and it was organised with no effort.
Thank you.

My call request was responded to quickly.
Mae was very helpful and polite in her responses and provided me with all the information I was looking for.
I am very happy with the way my problem was dealt with.
Thank you.

A voucher I had purchased could not be exercised as the restaurant had changed its menu due to Covid19 restrictions. The problem was immediately recognized, the voucher cancelled and a Cudo credit organized to the value of the cancelled voucher.

Cudo is an excellent company that understands and happily follows up with aftersale service request and accommodates with positive customer service by being flexible and thus gaining a happy and loyal client. Thank you :)

I stupidly over ordered a product so I contacted the support team who responded to resolve the issue in a very timely manner.
The only issue that I may have is how long it COULD take to have my bank account credited with the refund when my account is debited quickly. Hopefully this too will be done in a timely manner.

5 stars for Marvell the customer service officer who helped me with my refund. Very quick and super efficient! I purchased an unsuited product and explained the situation on the chat and was attended to swiftly. Well done and once again thank you!!!

Carlo was very helpful and assisted me in redeeming my vouchers which I was unable to do. He was polite and sorted it all in a matter of minutes. Thank you.

I am not happy i have emailed them 4 times over 3 weeks because I was trying to get a cancellation because the day I was wanted wasn't available and I still haven't heard from them.

I was having difficulties using my vouchers because the vendor was not offering the service anymore because of Covid-19. I had sent two emails to support, I had tried to chat twice...with no response. Thought I'd give it another try and I got Marvel! He was great...problem solved in 5mins. Amazing!

My inquiry was handled promptly, efficiently and cheerfully by service rep Carlo G. I am happy with the outcome and hope to have many more fun adventures using the Cudo vouchers.

Customer service rep Carlos G handled my issue promptly and efficiently. Gave me options and was then able to immediately deal with the issue on the spot. He was very friendly and courteous.

Customer service rep Lorain responded to my online request for help immediately and resolved my issue within minutes. She explained everything I needed to know very clearly and was polite throughout. Very impressive.

I was very happy with how my issue was handled and look forward purchasing coupons in the future. I find a great selection of coupon and well spread out to different suburbs.

Annabel made contact with me on a number of occasions after my initial enquiry. She was prompt to research and deal with the. issue as it involved a third party to Deal.com
The options for resolution were outlined to me very clearly with the final outcome being to my satisfaction.

Mae at Cudo In the live chat was extremely helpful, Great customer service
Quick and polite, very professional manner, my query was resolved straight away
It was great to have a quick and easy