I had issues trying to process the order using the Vouchers and was very happy when Annabel called and helped me to complete the process. It is always good to talk to a person and she was very helpful.

It was extremely helpful that Wendell offered a refund when a vendor (body sculpting Sydney in Granville) refused to honor a voucher I had bought and was nothing but rude and unprofessional. Think I dodged a bullet with that vendor.

The product changed substantially (possibly due to Caronavirus impact) and no longer suited me. The menu changed as well as the days on which it was offered, plus the time to use the experience was extremely short once I learnt of the change and before the expiry date. Marvell provided a credit voucher, which was a satisfactory outcome.

Couldn't get booking on line - but Carlo G was able to fix straight away then confirm through the Chat facility, which is great - we will enjoy our lunch of crepes

Annabel made contact with me on a number of occasions after my initial enquiry. She was prompt to research and deal with the. issue as it involved a third party to Deal.com
The options for resolution were outlined to me very clearly with the final outcome being to my satisfaction.

Agent is professional. She answered my questions perfectly and clearly. Although it was a bit of a wait my inquiry has been resolved. Good customer service. Online courses offered are great.

Unable to use my voucher as salon permanently closed due to covid. Refund given promptly after using chat feature online ( no response using ‘contact us’ feature). Girl i chatted to was very helpful and prompt with followup and refund

Resolved an issue with an email offering a discount but when entered stated it was invalid - after a few back and fourths - the reason was not identified but another solution was provided and was easily fixed.

Purchased feb 2020, now covid 19, voucher expires 27 may 2020, i had sent several emails to cudo not asking for a refund but an extension. Due to Covid 19 there were delays, however happy to say Cudo have assisted and provided a refund, i would recommend cudo services.

I had an issue with a product and Charlee my customer service lady was just wonderful. Thank you for your lovely emails, it wasn't easy for her she was extremely professional and helpful.

Tried to book the restaurant that i have my vouchers for but restaurant refused booking and said i need to book through Cudo. This was not mentioned on the voucher!!!! Also said vouchers that i gave my children for Christmas stated that they have already been
redeemed!!!!! And expiry date is February .
Cannot contact anyone to sort out this issue.

I have just bought a Westinghouse Stick Mixer and cannot wait to use this product after reading all the reviews on this product. Thank you Cudo and in the past I have also purchased food vouchers and has always been very pleased with the restaurants.

Cudo response to our issue of the expired voucher has been very good in seeking a resolution We are grateful for the effort they have made and thank the team

ensure u use the rigth valid payment method prior to any purchase, coz u might get an error message thinking ur purchase did go thru, when in fact it did. But should this ever happen to u.. Contact support immediately.. They are awesome with help

I bought a course for financial trading. After redeeming the voucher I logged into the website and there's no course. Was refunded after creating review and have since updated my review.

Disappointingly, my voucher wouldn't verify and allow me to make an online booking. The very helpful Charlina came to the rescue and sorted the matter out very quickly and efficiently.

Marvell was a great help today. I rate him 10/10, but before I spoke with him I was originally quite frustrated because I couldn't redeem my voucher via my mobile phone. Maybe this is a glitch in your system.

Mae was friendly and sorted out my issue quickly. I found it very confusing and difficult to make a booking using my voucher, I followed the guidelines but could not find it worked. She was a great help to me.

I had issues in placing an order for wine. The order went thru, and payment successful. However there were difficulties with on line redemption.
I sent a complaint to Cudo help. Charlina came on board and resolved everything very quickly.
Thanks Charlina and well done.
regards,
Brendan

I requested a refund by email after a mix up and I received an email within 30 minutes. It was handled very promptly and without any hassle and no questions asked.