I was unable to access a voucher for a booked venue, but, after explaining the issue to Mae she had my voucher emailed to me within minutes! Great customer service!

Thanks Annabel for your efficient and friendly assistance. A dining voucher I purchased earlier this year was no longer being accepted by the restaurant due to the economic fallout from the lockdowns .... Annabel organised a full refund for me. Great customer service!

A voucher I purchased pre-covid expired.Through the intervention of Marvell, I managed to get the same amount credit towards purchasing any through their local partners excluding travel and shopping.I am one happy customer and will continue to purchase from Cudo deals.

I used Cudo deals quite a few times before COVID hit our lifestyle. Then I unsubscribed as there was no point using your services.
When I tried to restart, I had problems downloading your deals, and thanks to Gionn and her team, I am not back on line.

Carlo was very helpful in the online chat. He was very efficient and prompt with his responses to our request. The change of email address happened quickly without any difficulty.

Carlo was very helpful in organising a store credit for two of my vouchers which were unable to be used due to the Covid 19 lockdown. Even though restaurants have now opened they are not accepting vouchers due to the restricted number of patrons allowed to dine. Thank you Carlo.

contacted Cudo in regards to the expiry of my voucher (Victorian Covid Lockdown)-
live chart was with Carlo G,Carlo was very helpful and attentative ,confirming the extension and validity and emailking the confirmation of same

Thank you Carlo

Carlo attended to my problem quickly & efficiently. He explained the process to me so that I could continue with my purchase & waited on line until I had completed the process to make sure that I had resolved the problem.

I had the pleasure to get assistance from Marvell.
He helped me in no time with my issues.
He was Very professional and showed knowledge and competency.
I got a credit for an expired voucher!

I had a voucher that I forgot to use, so I asked for help. The person is really helpful and solved my problem straight way with patience. And answered all my questions properly.

Charlee was quick to follow up my request, resulting in the company I needed info from replied within a couple of hours!!! Charlee was amazing polite, knowledgeable and speedy, the best.

Your agent was very understanding . Was disappointed I could not speak to any one on the phone but I was more than content on how your agent handled the situation

Needed to change a holiday booking because of our elderly father's sudden admittance to hospital. Was after the cutoff time allowed for booking changes but Cudo contacted the motel on our behalf and was able to rebook the times. Thank you so much.

She is work focused and a genuine help I appreciate her help thanks very much for your help it was pleasure dealing with Cudo Help...a b c d e f

Mae was very helpful today. I resolved my voucher expiry issue due to lockdown restrictions. The company offered an extension of the expiry date which I am very grateful for.

Annabel processed a refund in a timely manner and kept me up to date with the progress. It was unfortunate that I couldn’t use the movie tickets.
Thanks very much!

Marvell was extremely proactive,
attentive and polite in achieving a good outcome on our behalf in organising a credit for a restaurant voucher we could not use due to COVID.
It was a pleasure to liaise with him.

Carlo assisted me to get a full refund for a restaurant voucher which due to Covid we cant use. We appreciate how he understood our situation and persevered to get the refund

He helped me out with a couple of query’s I had about the booking firstly it said for 1 only but I paid for two people I didn’t want 11.30am too early for lunch so preferred12pm booking
He made sure it had 12pm on it for two people so he went over and above his job description

Contacted them as I had an issue with the booking system, and the staff was very quick and helpful in responding to my request, and in helping me do the booking. Thanks!