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Custom Designs Furniture
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- 3 reviews
Custom - means custom - exactly what I wanted
Custom Designs Taren Point were excellent.
We spent a weekend looking at possibilities. Thought about what we wanted. Then discussed and designed a TV unit to accommodate all our components and storage needs. Love the outcome!
On the several times we visited the store for ideas, we never felt pressured. In fact, we were encourage to take ideas from what we liked and discuss a custom design.
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationTaren Point NSW
Failed to deliver correct Chairs and Table leg scratched.
Very unpleasant experience and poor customer service. I purchased a Dining Table and ten chairs from Custom Design at Hills Super Centre in September 2020. I’m told there is a 6-8 week wait. After 6 weeks I am delivered my table and ten ‘loan chairs’. These chairs are both different model and stain. I notice that the table leg is scratched and I'm told they will fix it when my chairs are swapped out. Fine, I accept this. Fast forward to February 2021 and the scratch is repaired and my chairs get replaced. But they are the wrong model. Different...
Read more to what I requested. Another few days go by while they try to get the chairs I ordered and now I'm told that the chairs I chose are no longer available, discontinued. I had the option for a full refund and return the furniture within the week. So am I supposed to sit on the floor while I wait another 8 weeks? Very inconsiderate, dishonest and no empathy to the customers expectations. Would have been nice to know when furniture is discontinued BEFORE you sell it. Would have saved me a lot of hassle and anguish.- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationCastle Hill NSW
Bed side table
Purchased our beside table which we love love love! A big thank you to Anthony from Moore park as these beside table was designed to suite our needs.
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationMoore park
Highly recommended
We are absolutely thrilled with our new wall unit. Anthony and the team could not have been more helpful and it was an absolute pleasure dealing with them. Nothing was too much trouble and the unit was tailored exactly to the size we wanted and the colour. This company gives good old- fashioned service which is so rare today. Can highly recommend Custom Design Furniture.
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationMoore Park
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- 2 reviews
My fourth very happy shopping experience
Have just had a wonderful lounge chair made. Everything I had asked for.
Service was wonderful at Artarmon shop. Girls so friendly and helpful.
Parking is easy, pick up just outside door. Beautifully made product.
- Product Quality
- Customer Service
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
- Product Appearance Not as advertised
- Store LocationArtarmon.
Questions & Answers
Any one purchased a leather lounge from Custom Design furniture? If so how would you rate the quality of the leather?
Just got my beautiful leather lounge. Leather is gorgeous and soft but beware ordering the medium firmness - it’s super hard! Hopefully is softens
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Details
| Category | Physical Shops and Furniture Shops |
|---|---|
| Type of Furniture Offered | Bedroom, Dining and Sofas |
Extra Information
It has improved my sleep and I don't even sleep on it !!!!
Exactly what we wanted
The Best
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