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Custom Pet Collars

Custom Pet Collars

2.7 from 739 reviews · View Statistics

Reviews

  • Product Quality
    3.8 (141)
  • Return Claim MadeYes (14) · No (135)
  • Shipping
    3.6 (90)
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Ann
AnnSydney
  • 2 reviews

Great collar!

published

Very happy with the quality of the product. It arrived quickly and the best thing is you get notified for any last minute changes.

Will definitely purchase again.

Product Quality
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Murphy
MurphyDandenong
  • 4 reviews
  • 4 likes

Great quality

published

The product is great and if there is any problems the company are very quick to respond and very professional about it all and just to let you know I'm not doing this review for the discount they are offering I'm doing it because I was so happy with everything

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Leanne Robson
Leanne RobsonPerth, WA
  • 3 reviews
  • 2 likes

Exactly what I wanted

published

Our custom dog collar arrived today. I am so very happy with this purchase it is exactly what I wanted. Looks amazing. .Arrived quickly, and was well priced. It’s also very well-made. Thank you so much

Product Quality
Shipping
Incentivised ReviewNo
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Great product !

published

Beautiful colour ( same as shown in the example ). Nice and soft, yet strong. Very happy with the product. Thank You :)

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Caynice Dion
Caynice DionSouth East Queensland, QLD

Good quality products

published

Good quality and style
Received on time
Friendly staffs
Will recommended to friends and my Juno look handsome with the collar. Thank you.

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Product Quality
Shipping
Return Claim MadeNo
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Michelle V.
Michelle V.South East Queensland, QLD
  • Verified

Disappointed on several levels

published
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Incentivised ReviewNo
Return Claim MadeNo
Christine
ChristineDarwin, NT

Perfect

published

The collar gave us confidence while travelling around Australia as we knew her microchip would not be useful in remote locations. Sturdy, dries easy and gives our girl a great look! Our children love getting involved in choosing colours and writing for her. Thank you!
Christine

Product Quality
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Return Claim MadeNo
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Great all round!

published

I had a call when Max ran off after his dad's car
Good collars I knew ....after over 10 collars bought.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Joy m.
Joy m.South East Queensland, QLD

Best collars and leads ever

published

the name on their collars is a godsend for our dogs safety.
They are soft and comfortable and dry quickly.

Product Quality
Return Claim MadeNo
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Charlie
CharlieSouth East Queensland, QLD

Looks great on our puppy!

published

Very pleased great product and good service. Looks like the collar wil last for a long time. Would certainly recommend

Product Quality
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Lesleigh J
Lesleigh JSydney, NSW

DO NOT BUY!!! RIPPED OFF $100s

published

DO NOT BUY! I I’ve been waiting weeks with emails ignored and phone calls now being declined! Refused a refund wen I asked telling me they sent items and would send me tracking number! Still weeks later no tracking and no items! Emails phone calls etc all ignored! It’s been almost 2 months! Clearly I will never see the products I purchased being portable pet bottles in excess of $100! Also putting a complaint in with fair trade this is no way to run a business ripping people off

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Totally satisfied

published

We saw one of these collars on a dog at a cafe we were sitting at and signed up for our own online. There were lots of options to choose from and the process was easy. There was a little delay on delivery (guessing more to do with the pandemic than service), but it's customised and personalised so I could appreciate that. The workmanship is great and hoping the longevity is there as well. Would totally recommend them and can't quite gather why there's any negative reviews based on our experience.

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Product Quality
Shipping

Awesome product and customer service!

published

Love the classic bamboo collars which are so soft but durable. Fantastic customer service when I made a mistake on my order. I will order again for sure.

Product Quality
Shipping
Return Claim MadeNo
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We love our collar!!

published

Fits perfect, comfy material and suits my dog superbly hehe! Thanks so much!! Would definitely recommend these collars. Awesome xx

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Caz
CazSydney Surrounds, NSW

Excellent - very soft

published

A soft texture for wear and clear to read embroidery collar.
Ours had a manufacture fault and it was replaced immediately with a brand new collar.

Product Quality
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Questions & Answers

Dash
Dashasked

I got my new dog collar yesterday and it looks great but it’s too small

5 answers
Dash
Dash

It’s the largest size and he is a bulldog

Maree
Maree

I haven't even got mine yet, ordered a month ago, it appears as though this person (mint and temple based in Hong Kong) has somehow harvested the identity of an authentic Australian company I have been purchasing from for years. If you do manage to get an actual response from a human being, please do let me know, cos I feel at this stage that I am gonna need to say goodbye to my $28 :-( xm

Dash
Dash

Yes I’ve tried to find a phone number without any luck at least I do have a collar even if it doesn’t fit. It took 4-5 weeks so hang in there you might still get yours

BenMcleod127
BenMcleod127asked

Hi just wandering when my order 009399 will be shipped off. I expect a tracking number and after reading recent reviews, I will not hesitate to take this further if I do not receive a reply. Thanks

No answers
Cathy M
Cathy Masked

I can't get any info on collars ordered on 8/3. Via fb messenger and email they repeatedly say they are short staffed and behind. Order is still unfulfilled so I filed a dispute claim for two collars with Playpal. They take your money and don't ship. How can I get a response from this scam?

2 answers
J9
J9

Even if you get a response you'll only be lied to. They don't answer phones or emails, only seem to answer via messenger from Facebook. They won't reply to PayPal either. I'm in the same position with a case opened and PayPal have told me just to "sit tight" as I'll get my money back if they don't provide tracking and/or proof of delivery within 10 days of case being opened. This company will just keep lying to you saying there is a backlog but your collars are coming to stop you from taking further action but don't listen to them, go for the jugular and get your money back! If you paid with PayPal go straight through to opening a claim - I'd just about guarantee you'll be getting a refund rather than your item as they are definitely scammers. Have a look on Ebay you'll find the same products for half the price these people charge listed there - they are coming from China so you're better off to order off Ebay and only pay about $7 for the collar, you'll have the same long wait but it will be much cheaper! No use paying extra $$$ when you don't get quicker service is there?

Cathy M
Cathy M

I actually received the collars about 8 weeks later. I had already ordered another set from LLBean which were quite expensive but great quality. Now each dog has two.

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