- Verified customer
Seriously good products, and excellent sales and support.
I was raised by an avid gardener, surrounded by avid gardeners, and have spent more time pruning, training, and harvesting than I care to remember. However, because I've spent more time and callouses maintaining gardens, I'm a big believer in buying quality tools which will last a long time, and have replaceable parts. (Old fashioned, I know). Also, I much prefer to give my business to local shops, if not Australian companies wherever possible... as long as I can afford to do so.
Admittedly, Cutabove doesn't have a local shop where I live, b...ut the service they've given me has been second-to-none. They've contacted me whenever they needed to clarify anything, and they've leapt into action whenever I contacted them. The longest amount of time I've waited for them to respond to my voice mail message is a few hours (during business hours of course). In short, they really look after you. Good luck getting that at Bunnings, and Cutabove's prices are comparable, and the tools... as good, if not better! I've used their equipment extensively since I bought it, and I'm a particularly big fan of their ratcheting secateurs, their bypass secateurs with the rotating handle, (much easier for all-day use) my partner keeps borrowing mine, so I have ordered another one, and I really like their loppers with the extending handles. Most people think the shorter handles are for storage (and this is handy) but if you've climbed a ladder to a densely overgrown fruit tree, being able to shorten the handles so you can get the angles you need are a even bigger advantage! This equipment works as advertised, as long as you look after your tools. As always, keep your blades sharp, clean, and oiled, and you'll have less plant disease, and the tools will continue to make your life easier for years to come. A friend of mine mentioned they have a type of secateurs for dealing with thorned plants (roses, blackberries) which actually hold the cuttings after they've been pruned so you don't have to worry about it. I've recently ordered some more Cutabove tools and will let you know how they go. Seriously, their helpful staff (Thanks Karen) have been great, and I have no reservations recommending them.
Questions & Answers
Can you give me a simple solution to tightening and undoing the extension bar Model 6001 L ?
I'm just a customer who hasn't bought the 6001 L paver knife. As such, I don't know.
I'm guessing, but if you rotate the smaller extension part inside the larger handle, it should loosen up to extend, then simply extend and rotate the inside part the other way to lock into place.
If that fails, I'm sorry, but I can't help you. So you should probably contact CutAbove in that case.
I find it difficult to open the extension bar. Can you give me some advice.
Again, which extension bar are you talking about? CutAbove make a few. When asking questions, it makes sense to provide as much detail as you can up-front so others can actually help. The few minutes you save by omitting details greatly extends the time spent figuring out what you're asking. Please read the responses carefully and answer fully in future.
I only have one of their pruning poles, and that is the 5.5m "Heavy duty" model. I can't tell you how to operate the window washing models. I have no experience with those. So I'll give you the only information I have, but I don't know if it's relevant to you.
For my extending handle, the process is to work one extending section at a time by following the steps below:
1. To open it up, lift the longer orange locking level away from the pole until it is roughly perpendicular from the pole. I just open it up as far as it goes without forcing it.
2. Slide (AND HOLD) the small orange button in toward the top end of your extension pole, otherwise the section won't move. Do not let this button go.
3. While still holding the button in (from step 2) with one hand, pull the extension section out. Mine was also a little bit stiff the first time, and had to jiggle and/or twist it a bit to loosen it. This also happens when dirt/dust gets in between the sections, so don't drop the pole in the dirt.
4. Once you're nearing a desired length for that section, let the button go, and it will automatically click into one the holes, which are spaced evenly along each section.
5. Push the longer orange locking lever down against the pruning handle to secure it to that length.
Repeat for each section. Similarly, shortening the pole is basically doing all this in reverse.
Once you've moved each section a few times, it seems to get easier. If that doesn't help, I'm sorry but that's all I know. Please contact CutAbove if problems persist and they will be able to help you out. I have found them to be quite helpful.
not sure about locking the extension bar
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