Ordered some high quality bib shorts that were on sale. Was contacted more than a week later to say they were not available but would I accept an alternative design bib short from the same manufacturer which I reluctantly agreed to. When they arrived another week later, they were waist shorts of much lesser value and not in the correct size. I have since sent photos of the incorrect item and they have still not sorted it. It is now 25 days since my original order was placed and it has not been resolved nor have they been in communication regarding resolution.
Avoid like the plague, along with Azzurri products
Both the Azzurri Bike and Cycling Express website (Cycling Express are an agent Azzurri bikes) claim that ALL Azzurri bicycle frames are covered by a lifetime warranty. Frame in my 6 year old Azzurri Tigre cracked in multiple ara and I made claim to Azzurrri which Cycling Express were handling. After been told that they would replace frame, I was then informed they no longer make Tigre but could repace with another model. Then told only have other models in XL or S size but could have another brand frame with "reasonably" changeover price. Fina...lly (3 weeks later) inform that because Black Friday sales were pending, deal no longer on table. These guys are crooks and their lifetime warranty claim is both false and misleading, and warrant reporting to ASIC
Questions & Answers
I'm contemplating whether to enter my Visa card details on the check out web page......
the "padlock" is missing on my Safari browser......
As I'm not a computer guru....
Can anyone resolve my doubt if the web page is secured & safe?
Our website uses extremely safe encryption coding devices that prevent any of your information being stored with third parties. We also don’t store your credit card details when you purchase so you don’t have to worry about those being shared with anyone else.
We have several hundred orders each day from all around the world and have never had any problems with fraud or any safety issues.
Sam @ Cycling Express.
Get an answer from our members and Cycling Express representatives
|Category||Online Shops and Bike Shops|
|Offers Free Standard Shipping||No|
|Offers Repairs & Maintenance||No, Sales Only|
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