After having a Billion for 4 years without issues but just died, went to Officeworks to get something quickly didn't go for the cheapest but middle of the range cost wise, well what a piece of rubbish. Any modem that keeps dropping out, in my opinion, is as good as useless. I need to work remotely from home on occasions however this modem is unreliable. I should have waited and got another Billion now I am stuck with this piece of rubbish. I better post this before it drops out!!!!
A Swiss army knife is useless if every one of them is blunt
As you read this, hundreds of thousands of suckers around Australia are about to be connected to, or already are connected to, NBN's fibre to the somewhere-that's-not-your-house network. So they will need an approved VDSL2 modem.
The DSL-2877AL is about as cheap as VDSL2 modems get. Easy sell, right? It's probably basic, but that's fine. VDSL2 modem, simple home router, all in one fairly nice looking piece of equipment, ready to go in the new FTTN world.
Of course, this is completely wrong.
The DSL-2877AL is littered with tons of featu...res that nobody paying for an entry level device needs, or even really wants. It sucks at almost all of them. And it fails pretty spectacularly at the basic things too -- like actually holding an internet connection. Line dropped out? It happens. Most modems would simply log back in once they re-sync and re-connect. Not this one! It could have been a straight up, no-frills modem/router combo for the home, and would have been highly successful. Instead, D-Link's been wasting time on USB storage support (collapses if you actually use it), Wireless AC (collapses if you actually use it), enough QoS to make a corporate shrug (but it never goes fast enough to matter), and a million other features and they've not spent too much time making sure the modem part and the router part actually work properly. Oops.
Don't buy D-link Model ADSL-2877AL
Worst experience : D-link Model (ADSL-2877AL) reverts back it’s settings from “URB without” to “URB with”, which stops Internet (Red light comes on) intermittently even if stays on (~2 or 3 times in a month). Frequency of problem is more when modem is switched off and on (~50%). After changing the settings (from admin console) from “URB with” to “URB without”, Red light turns into green and internet starts working. Also, at times 2.4 GHz band automatically stops working. Two of units has been replace but the problem is still the same. At my res...idence, local Engineers were able to simulate this problem multiple times. My internet line (Airtel) is pretty stable, as other models are working fine, and I have never face this issue from the last 10 years. D-link is unable to resolve the issue.
D-Link sell these modems knowing the WiFi doesn't work
This is the worst modem I have ever owned. From out of the box the WiFi did not work. I had to install the latest firmware which got the WiFi working, barely. Download speed of 0.2Mbps, upload of 0.01Mbps. Mind you, to get these "speeds" I had to spend 2 hours with online help to tweak the settings manually. It then dropped out every 5 to 30 minutes. BTW, the whole time the LAN worked fine with 4.2Mbps / 0.8Mbps (that's considered normal here, thanks Telstra for charging top dollar for sub standard internet)
Anyway, after 24hrs of frustratio...n and another 2 hours of online help and tweaking, it was worse. D-Link provided an RMA for me to return the modem. So back to DSE and 30 minutes with the number there I walk out with a new shiny POS. Unpack, connect, update firmware, re-write all the settings, and exactly the same. So another 2hrs with online help, then they give me the number for a "level 2 tech" What ever that means. Anyway, 2 hrs phone call of doing all the same and still the same. During the call he did admit the Technicians are currently working on a firmware update to fix this issue. So, D-Link know it's faulty! And they keep selling them!! Crap D-Link, demanding a refund tomorrow and purchasing anything else but a d-link product, EVER!
- MPN: 35905211
- GTIN12: 790069408526
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