Its been more than a month i ordered for a Daikin 12 KW ducted AC unit paying 4000$ to the dealer. I still don't have the unit nor a confirmation on when its going to be available .
Called up customer service and sounded like they are very delighted to confirm there is no stock and have no clue about when one will be available. Very frustrating experience, I can only imagine how the after service is going to be. Wise decission time now .. 'Pulling back to find a better provider'.
Purchased for $4,000.00.
No customer service
Air conditioner broke down after 10 months .Took 7 weeks to repair.....NO customer service...Was very nice when it was 32 degrees for those 7 weeks ..Wouldn't complain if it was fixed in a couple of days but 7 weeks is a bit tough
Purchased in February 2018.
Disappointed with heating
This is the second winter of using it. Not happy with it for heating: cooling is fine.
It seems so inefficient to have to run it 24hrs a day to maintain at least some warmth. I have a tiled slab floor which gets quite cold, so it takes a long time for the unit to take the chill out of the room. Even with the all the connecting doors closed, as well as heavy curtains drawn on all windows, (yes, it feels like I'm living in a cave) I can never get the room temperature to within 2-4 degrees of the temp on the control panel. Set it to 18 overnight,...
Purchased in March 2019.
- Verified purchase
This air conditioner has made such a difference to our lives
This air conditioner works amazingly well. The control panel is high tech however easy to use. We love the fact that we can turn it on remotely from our phones.
Purchased in January 2020 at Absolute Cool Toowoomba for $15,413.20.
- Verified purchase
Great air conditioner / heater
We had one of these units, with 6 zones installed in our new double story 250m2 home as it was being built, along with the Advantage Air tablet control system. Very powerful and efficient system - the Advantage Air provides individually controlled temp zones and allows us to control it from our smart phones (from anywhere). Very powerful and very quick to cool down our home (or just a single room) on a hot day. The only thing we would note is you do need at least 3 vents open at any one time - works well for us as a family, generally having at least two rooms on, but it wouldn't be possible to only use it in say a bedroom without having the living area on at the same time.
Purchased in November 2019 for $12,310.00.
Don’t buy this if you like your neighbours!!
While this unit may provide exceptional cooling to your house, the unit produces a wonderful buzzing noise sure to drive your neighbours mad, and then Daiken will tell you there is nothing wrong. Buy an actron esp instead, buy anything other than this loud and offensive unit. It’s like living next to a 132kv transformer.
Purchased in June 2018 for $7,000.00.
- Verified purchase
Saved us from the extreme weather!
We tried to live without air-conditioning for a long time to minimise our carbon footprint, until our baby is born last year. New parents would understand that it's hard for babies to fall asleep when it's super hot/humid.
As this is a big investment, we did our research thoroughly to ensure our decision is one that is wise and careful. We have now installed the Daikin ducted system for almost a year and I have to say we are very happy with it! It cools and heats quickly and the machine outside is fairly quiet. Having zoning saves on electricity and is more environmentally friendly too.
Overall, we would highly recommend the Daikin ducted system!
Purchased in April 2018 for $6,500.00.
Breakdown after one year
Had a Daikin FDYQN125L ducted air conditioning system installed just over one year ago and had been very happy with its cooling (excellent) and heating (okay but not fantastic) until recently when it just stopped working. Error code and technician said it was a problem with the inside and outside printed circuit boards (PCB) not communicating properly. Have had to survive in sweltering heat for two weeks over Xmas and New Year. All staff have been friendly and professional but they can't make up for faulty equipment. Not a good recommendation f...or Daikin products, especially as it cost us almost $10,000. The unit failed on December 18 (when we notified the installer) and it is now January 3. Yes, it is the Xmas/New Year period and staff levels are no doubt low at Daikin spare parts department, but a one year old product just shouldn’t fail if it is fit for service. Not happy. Friends in same area had exactly the same problem with exactly the same unit.
My Daikin AC kept my house warm this winter, heating up a big living room. Power rating on the high side but if you need the house heated up, there is a cost. Great features with the standard AC but even better with the connected iZone functionality. Easy to use, Great iPad Wall panel with flexibility to manage the AC from mobile devices. Change AC requirements for each room individually.
Great air conditioner
Was advised by the person I had install my air conditioner who I had a lot of trust in that this air conditioner was the best pick of them all so on his advice I went with it and can say I am glad I took his advice. I am very happy with this one as it seems to do the job with ease and is so quiet and efficient. Would certainly be recommending Daikin to anyone I know wanting to purchase a air conditioner, love it.
Glad to have installed when we did
Very quiet, efficient and cools very quickly. Installation was done very efficiently and professionally. Control panel simple to operate.I think its reputation as a superior brand in the market is well earned.No issue for past 4 years of heating and cooling especially in the 40-degree centigrade summer we have been experiencing.With the energy bill skyrocketing it is an expensive option but essential to comfortable living.
Stops when you need it most
I have had this sytem installed in my new house and it has given nothing but trouble.
As soon as it getss to hot or a thunder storm strikes the outdoor unit/compressor stops working.
I rang the installer and he said "it happens and YOU have to reset it outside"
Oh so I spend 13k to go outside on a 40C day and reset my AC.
I had to do it 5 times before it would work.
I think daikin are to high tech and not too highly tested. Bit in front of themselves technically.
Would I buy or recommend Daikin? No.
Questions & Answers
I currently have a Daikin FDYQ180M (RZQ7PY1 large top discharging outdoor unit) and the buzzing from the outdoor unit is annoying - and it seems like it just always is buzzing regardless of how hard its working. I am looking to replace with the slimmer (dual side fan dischage) FDYQN180LC (outdoor unit RZQ180M) hoping it buzzes less - I can handle the noise on hot days when its working hard but not always. Does anybody have experience with the outdoor noise of these newer units? Looking at Karl's comments above seems to note its still very loud.
We have just had a Daikin ducted system installed with 4 zones. I was told that free air flow was important - I was also told that closing all doors in a zone could blow the ducting off because of back-pressure. I have accidentally closed the doors and found the pressure quite strong. So, we slept with the doors slightly open to allow the air to circulate. Is this necessary?
Not really a question but a statement on reviews.
The accuracy of ratings of a particular device is not helped by people complaining about installers or not receiving the device in time.
That is not a fault of unit, t's a problem with your installer. The device may be very good.
Rate the installer on google or somewhere else, not the device. Thank you.
|Category||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners|
|Features||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control||Inverter, On/Off Timer and Remote Control|
|Cooling Power||14 kW||20 kW||10 kW||12.5 kW|
|Heating Power||16.5 kW||22.4 kW||12.5 kW||15 kW|
|Auto Cleaning (Self Cleaning)||No||No||No||No|
|Auto Restart Function||Yes||Yes||Yes||Yes|
|Indoor Unit Dimensions||360 x 1498 x 899 mm||500 x 1430 x 970 mm||360 x 1157 x 899 mm||360 x 1498 x 899 mm|
|Outdoor Unit Dimensions||1430 x 940 x 320 mm||1680 x 930 x 765 mm||990 x 940 x 320 mm||1170 x 900 x 320 mm|
|Max Indoor Sound Pressure Level||48.5 dB||44 dB||44 dB||45 dB|
|Max Outdoor Sound Pressure Level||56 dB||57 dB||53 dB||53 dB|
|Operating Temperature for Cooling||-5 ℃ to +46 ℃||-5 ℃ to +43 ℃||-5 ℃ to +46 ℃||-5 ℃ to +46 ℃|
|Operating Temperature for Heating||-15℃ to +16℃||-20℃ to +16℃||-15℃ to +16℃||-15℃ to +16℃|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
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