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Dale Alcock Homes

Dale Alcock Homes (page 2 of 10)

4.7 from 808 reviews · View Statistics
Listing monitored by Dale Alcock Homes

Reviews

  • Build Stage
  • Customer Service
    4.9 (363)
  • Site Admin
    4.6 (155)
  • Timeliness
    4.8 (228)
  • Structural Integrity
    4.6 (68)
  • Plumbing & Waterproofing
    4.6 (54)
  • Electrical & Lighting
    4.6 (50)
  • Flooring
    4.6 (47)
  • Transparency
    4.8 (296)
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  • Verified

Superb service

published

Communication has been excellent so far in our journey. Response to quarries have been prompt and professional. Natalie, our new home consultant has been great. Very friendly and approachable. She has been wonderful. She is very knowledgeable and has helped with design ideas. We are about to do Pre start so looking forward to the next part of our journey.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Ami Dubey
Ami DubeyPerth, WA
  • 2 reviews
  • Verified

Excellent

published
Customer Service
5/5
Site Admin
4/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Ami Dubey
Ami DubeyPerth, WA
  • 2 reviews
  • Verified

Great Experience, Amazing Consultant - John Williams

published
Customer Service
5/5
Site Admin
4/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Lisa Ross
Lisa RossPerth, WA
  • Verified

Amazing Consultant- Darryn Jones

published
Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Doris Taylor
Doris TaylorPerth, WA
  • Verified

Awesome Experience!

published

We are at the pre-construction stage of building our duplex pair with DAH. The experience and service so far is second to none.
Jason Burns our development consultant is wonderful. He is very knowledgeable, approachable and very professional. He answered all our queries patiently, explained the process and helped us to perfect our designs.
Corinne Lilly our selection consultant is amazing. She is so knowledgeable, helpful and patient and she has made the selection process a breeze.
We are looking forward to the building process and hoping that it will be just as amazing.
We would highly recommend DAH anytime

Customer Service
5/5
Transparency
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Eddie
EddiePerth, WA
  • Verified

Great Service from Chris and Dale team.

published

The service and experience so far has been great. Chris our new homes consultant has been great. He is knowledgeable, transparent and always available. He's quick to reply and has shown patience in explaining what we need to do and how to approach the building journey. Contracts are in process at the moment but I would definitely recommend Dale and Chris in particular for his professionalism and help so far. I look forward to starting the building process.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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  • Verified

Awesome Sales Consultant Service

published

A couple of months ago we went to the Nine home display and met Steve Quartermaine. Since the first time we walked into the home display, Steve had been very helpful and always give us an assurance vibes that we will build an amazing house with Dale Alcock. Steve also helped us get a land, the perfect land size in the best location we could get. We are currently in the Pre-construction stage and nothing to fault in term of the process and support from all the team. We are looking forward to the next stage and hope for amazing support will be provided throughout the build.

Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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JessandRowan
JessandRowanPerth, WA
  • Verified

Customer Service

published

We are currently in the Pre-construction stage with Dale Alcock and so far the customer service has been amazing. Our sales consultant Quentin Smith has gone above and beyond to help us perfect our design and answered any questions we've had and has just been a genuinely nice person (which is great to have in what can be a very stressful time). The new showroom Dales have in Leederville is also amazing to go see all the selections for your new home and everyone there is super friendly and helpful. We are really looking forward to the next stage and can't wait to see the end result!

Customer Service
5/5
Transparency
5/5
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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The reviewer stated that an incentive was offered for this review

Sue D
Sue DPerth, WA
  • Verified

Exciting Times with Dale Alcock Homes and the team

published

I am at pre-construction with Dale Alcock Homes and to date there is absolutely nothing to fault with the process and the support and enthusiasm of my consultant, Liz Allen-Fisher. There has been good clear information from the start and no effort spared to find good solutions and outcomes. I look forward to the coming months and feel very confident that this level of support and quality will be maintained throughout the build.

Customer Service
5/5
Transparency
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Cooko
CookoPerth, WA
  • 2 reviews
  • Verified

From Aveley with Love...

published
Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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The reviewer stated that an incentive was offered for this review

Not sure
Not surePerth, WA
  • Verified

A Very Caring Experience

published

From the beginning we were made to feel valued and confident that Dale Alcock Homes through Andrew had our best interests in mind. All aspects of the build were outlined in an accurate and professional manner. When the final design was completed we were very comfortable with the whole process.
We will be recommending ‘Dale’ to all our friends.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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A-Family
A-FamilyPerth, WA
  • Verified

Awesome Customer Service... from Quentin Smith & wider Dale Alcock Team

published
Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Ron T.
Ron T.Perth, WA
  • Verified

Communication and build quality counts

published

We have been very happy with the planning and communication with Liz and the team at Dale Alcock so far. They are building 2 houses for us and will be finished to budget. The build quality has been very good, especially the plastering - can't fault it. We are happy to recommend to anyone looking for a builder.

Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Cheeky
CheekyPerth, WA
  • 2 reviews
  • 2 likes
  • Verified

Integrity! Passion! Awesomeness!

published

Almost all builders in WA want to signup a customer and make a profit! The guys at Dale Alcock want to build you a beautiful home, offer great service and are always honest with you.
During these difficult and uncertain times its best to go with the best builder in town!.

Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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RCat
RCatPerth, WA
  • Verified

Dream family home

published

Dale Alcock homes have been very helpful and made it very easy with all the processes of building and demolishing our old home, with friendly advice all the way making it easier for us. We were extremely happy with all the choices we had for fit out, would highly recommend them to build with very professional company.

Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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  • Verified

Our pre- construction experience with DAH

published
Customer Service
5/5
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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The reviewer stated that an incentive was offered for this review

  • Verified

The Best in the Game!

published

You know you are in safe hands when you are building with Dales. Quinten Smith went above and beyond to make things work for me. We went back and forth on the design many times until it was perfect and worked in my budget. He understood my vision very well!

Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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A and S
A and SPerth, WA
  • Verified

Pre-construction phase has been splendid so far

published

John Williams took over our file after our initial consultant moved on from the business. He has been attentive to our needs and went over and beyond what we had expected. He has been able to work around our very busy schedules and has helped bring our vision to life. The first phase has been enjoyable so far and we hope the other stages will go on without a hitch. Based on our experience so far, we would definitely be recommending John and Dale Alcock Homes to our friends and family.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Soon
SoonPerth, WA
  • 2 reviews
  • Verified

pre construction phase with Darryn Jones

published

The pre construction phase of this project has been smooth & Darryn Jones had been very attentive to the need of customer care for Dale Alcock. Darryn was very careful in meeting the requirements for the changes made to the original plan. It was a little rushed to make all the required changes to the plan but Darryn reassured me that he will amend the necessary minor changes that we left out in our next meeting. Darryn had been really helpful so far & we look forward to having a wonderful experience of building a new home with his kind expertise.

Customer Service
5/5
Transparency
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Leah Sutton
Leah SuttonPerth, WA
  • Verified

Excellent experience for a first time builder

published

As a first time builder it was hard to know where to start and all the choices and options seemed overwhelming. When visiting the Apsley Estate we met Chris at the Rosewood Display. Chris has been incredibly down to earth, honest, easy to understand and not pushy. Unlike other sales agents we had met Chris was focused on understanding what it was we wanted from a home rather than making us fit what was being sold. Thanks to Chris the whole experience thus far has been positive and we were given all the answers and information we needed to make informed choices - definitely would recommend Chris.

Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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L and C
L and CPerth, WA
  • Verified

Nat Scott, very informative new homes consultant.

published

Nat Scott gave us a systematic and clear explanation about what is involved in the building of a new house.
We asked for a lot of information and many questions. She had the patience to explain them clearly and promptly.
This has helped us to decide to build our house with Dale Alcock homes.
We will recommend Nat and dale Alcock Homes to anyone wanting to build their homes.

Incentivised Review No
Build StagePre-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Building our first home with Sharelle Page

published

We first met Sharelle at the Mila display home in Mindarie. Being first home builders, she explained the streamlined process of building with Dale Alcock and took the time to get to know us as a couple. From this, Sharelle was able to help us design the home of our dreams, taking into consideration our wants and needs as well as our budget requirements. She kept us informed throughout the process and was always willing to take the time out of her busy day to show us different options/houses currently under construction. This helped us confidently make the decision to build with Dale Alcock Homes. We are so excited to see our dream home come to life! Thank you Sharelle!

Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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  • Verified

Excellent Service.

published

The job has been managed excellent so far. Quick response and availability at all times. Patience and thorough details when requested. Transparency at all times. Very satisfied with the pre construction process. Cost was a bit different to expected though it is understood that it is part of updgrades requested.

Customer Service
5/5
Site Admin
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Cheryl Gomez
Cheryl GomezPerth, WA
  • Verified

John Williams- Making our dream home come to life!

published
Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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Samantha
Samantha
  • 2 reviews
  • Verified

Home from Dale Alcock

published

After meeting John Williams the first time, he gave us the honest truth about every detail we needed to know, he is a very knowledgeable man, pays 100% attention to detail and requirements we put on him. The excellent work he completed to prepare our design perfectly as how we wanted it, in a short time frame, exceeding our expectations
A 5 stars to John for providing excellent service

Customer Service
5/5
Timeliness
5/5
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
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