From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
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Communication has been excellent so far in our journey. Response to quarries have been prompt and professional. Natalie, our new home consultant has been great. Very friendly and approachable. She has been wonderful. She is very knowledgeable and has helped with design ideas. We are about to do Pre start so looking forward to the next part of our journey.
Awesome Consultant - Marissa Gallo
As its our first home and we are building in busy time (due to grant and all), we were bit stressed but thanks to Marissa Gallo for her excellent consultation and service. She is knowledgeable, transparent, patient and responsive which made our pre-construction experience so wonderful. We made many changes in construction drawing and selections even after the pre-start but she was always ready to listen and available for discussion and changes. Also, with her experience and knowledge, she advised some signific...
Great Experience, Amazing Consultant - John Williams
As its our first home and we are building in busy time (due to grant and all), we were bit stressed but thanks to John Williams for his excellent consultation and service. He is knowledgeable, transparent, patient and responsive which made our pre-construction experience so wonderful. We made many changes in construction drawing and selections even after the pre-start but he was always ready to listen and available for discussion and changes. Also, with his experience and knowledge, he advised some significant changes in our original drawing wh...ich we then realised worth including in the final construction plan. Overall great working experience with John and team so far and looking forward for the construction phase. Highly recommend John Williams as your home consultant for his knowledge and experience. Thanks, Ami
Amazing Consultant- Darryn Jones
I reached out to DAH who had been recommended to me by a couple of friends after I had lost confidence in my original builder. Luckily for me Darryn Jones replied nearly immediately and started what has been a faultless process. Due to the their attention to detail and early checks it was found out after a week that the design I had planned for my land would have to be changed quite significantly to fit council requirements. Darryn and the team at DAH managed to change my design to fit these requirements and also managed to give me areas I didn...’t even know I wanted (Zen Garden sold me at once) Darryn is very easy to talk to and is very prompt and knowledgeable in replying to questions I have. Moving into pre construction both Darryn and Rebecca my coordinator have been amazing at keeping me updated on my progress. I have now had the pleasure of completing my pre start at the Home Collective which is an amazing place. My selections consultant Tess and everyone on the day were all extremely helpful. The whole experience was amazing and I can’t wait to see it come to life. I couldn’t recommend Darryn and the team at DAH highly enough they managed to take what was becoming a stressful time into an enjoyable one and reminded me of why I wanted to build a home in the first place.
We are at the pre-construction stage of building our duplex pair with DAH. The experience and service so far is second to none.
Jason Burns our development consultant is wonderful. He is very knowledgeable, approachable and very professional. He answered all our queries patiently, explained the process and helped us to perfect our designs.
Corinne Lilly our selection consultant is amazing. She is so knowledgeable, helpful and patient and she has made the selection process a breeze.
We are looking forward to the building process and hoping that it will be just as amazing.
We would highly recommend DAH anytime
Great Service from Chris and Dale team.
The service and experience so far has been great. Chris our new homes consultant has been great. He is knowledgeable, transparent and always available. He's quick to reply and has shown patience in explaining what we need to do and how to approach the building journey. Contracts are in process at the moment but I would definitely recommend Dale and Chris in particular for his professionalism and help so far. I look forward to starting the building process.
Awesome Sales Consultant Service
A couple of months ago we went to the Nine home display and met Steve Quartermaine. Since the first time we walked into the home display, Steve had been very helpful and always give us an assurance vibes that we will build an amazing house with Dale Alcock. Steve also helped us get a land, the perfect land size in the best location we could get. We are currently in the Pre-construction stage and nothing to fault in term of the process and support from all the team. We are looking forward to the next stage and hope for amazing support will be provided throughout the build.
We are currently in the Pre-construction stage with Dale Alcock and so far the customer service has been amazing. Our sales consultant Quentin Smith has gone above and beyond to help us perfect our design and answered any questions we've had and has just been a genuinely nice person (which is great to have in what can be a very stressful time). The new showroom Dales have in Leederville is also amazing to go see all the selections for your new home and everyone there is super friendly and helpful. We are really looking forward to the next stage and can't wait to see the end result!
The reviewer stated that an incentive was offered for this review
Exciting Times with Dale Alcock Homes and the team
I am at pre-construction with Dale Alcock Homes and to date there is absolutely nothing to fault with the process and the support and enthusiasm of my consultant, Liz Allen-Fisher. There has been good clear information from the start and no effort spared to find good solutions and outcomes. I look forward to the coming months and feel very confident that this level of support and quality will be maintained throughout the build.
From Aveley with Love...
We recently signed up with Dale's in August this year and since walking through the breathtaking display home and meeting our amazing representative Quentin, or as I like to call him "Q", the entire adventure has been mind blowing and first class. There is no hassle with anything we faced and in true James Bond style the Q man had all the goods helping us every step of the way with his tips, tricks and gadgets, finding massive cost saving design ideas. Q's extremely helpful and ever reliable professionalism is a reflection of the company as a w...hole. Every person we have had to work with so far have this unbelievable work ethic to ensure your every need is met and beyond. Yeah DAH isn't the cheapest builder in Perth but you certainly get what you pay for while being treated like a King and Queen while they build the castle of your dreams. And if you're lucky you'll get to meet the legendary Q! So far so good let's see how the rest of the build goes but I'm very confident my mate Q has us track for a fantastic experience :)
The reviewer stated that an incentive was offered for this review
A Very Caring Experience
From the beginning we were made to feel valued and confident that Dale Alcock Homes through Andrew had our best interests in mind. All aspects of the build were outlined in an accurate and professional manner. When the final design was completed we were very comfortable with the whole process.
We will be recommending ‘Dale’ to all our friends.
Awesome Customer Service... from Quentin Smith & wider Dale Alcock Team
We have commenced our dream home build with Dale Alcock and it is at a very early stage.
Our new home consultant is Quentin Smith and the quality of his customer service and knowledge is fabulous. Dealing with Quentin at the start of this process made things clear and simple. He took his time to explain the process and he is practical in setting up expectations which I believe is important with the current state. Lucky to get Quentin as our consultant who was so trustful, honest with everything and full of patience even though we asked and vis...ited so many times with so many questions. The new ABN office in Leederville is state of the art. The home collectives section in the ground floor displays a range of products from different builders from ABN group in one place which I believe is the largest display in Perth. The customer service in that home collective from all the sections is second to none. It was simply an amazing experience so far. Looking forward to finalising the design.
Communication and build quality counts
We have been very happy with the planning and communication with Liz and the team at Dale Alcock so far. They are building 2 houses for us and will be finished to budget. The build quality has been very good, especially the plastering - can't fault it. We are happy to recommend to anyone looking for a builder.
Integrity! Passion! Awesomeness!
Almost all builders in WA want to signup a customer and make a profit! The guys at Dale Alcock want to build you a beautiful home, offer great service and are always honest with you.
During these difficult and uncertain times its best to go with the best builder in town!.
Dream family home
Dale Alcock homes have been very helpful and made it very easy with all the processes of building and demolishing our old home, with friendly advice all the way making it easier for us. We were extremely happy with all the choices we had for fit out, would highly recommend them to build with very professional company.
Our pre- construction experience with DAH
We are currently in the pre-construction stage with Dale Alcock Homes, we signed up with Dale's in August and it has been nothing but a smooth & stress-free process. Choosing DAH was quite an easy decision for us for multiple reasons but mainly because we knew were dealing with such a professional company with an incredible sale rep, Quentin Smith - nothing was ever too big of an ask, always had the answers to our questions, from minor interior design questions all the way to our financial questions & responding at all hours! As we are a rural ...build, we are planning to make this our forever home to grow into, Q has been amazing & patient with our back-and-forth decision on finalising the design, we couldn't be happier! The ladies in office have been just as amazing and are always super friendly! This is being our second build we can already see the professionalism compared to our previous experience; we are looking forward to our building journey ahead with Dale Alcock Homes!
The reviewer stated that an incentive was offered for this review
The Best in the Game!
You know you are in safe hands when you are building with Dales. Quinten Smith went above and beyond to make things work for me. We went back and forth on the design many times until it was perfect and worked in my budget. He understood my vision very well!
Pre-construction phase has been splendid so far
John Williams took over our file after our initial consultant moved on from the business. He has been attentive to our needs and went over and beyond what we had expected. He has been able to work around our very busy schedules and has helped bring our vision to life. The first phase has been enjoyable so far and we hope the other stages will go on without a hitch. Based on our experience so far, we would definitely be recommending John and Dale Alcock Homes to our friends and family.
pre construction phase with Darryn Jones
The pre construction phase of this project has been smooth & Darryn Jones had been very attentive to the need of customer care for Dale Alcock. Darryn was very careful in meeting the requirements for the changes made to the original plan. It was a little rushed to make all the required changes to the plan but Darryn reassured me that he will amend the necessary minor changes that we left out in our next meeting. Darryn had been really helpful so far & we look forward to having a wonderful experience of building a new home with his kind expertise.
Excellent experience for a first time builder
As a first time builder it was hard to know where to start and all the choices and options seemed overwhelming. When visiting the Apsley Estate we met Chris at the Rosewood Display. Chris has been incredibly down to earth, honest, easy to understand and not pushy. Unlike other sales agents we had met Chris was focused on understanding what it was we wanted from a home rather than making us fit what was being sold. Thanks to Chris the whole experience thus far has been positive and we were given all the answers and information we needed to make informed choices - definitely would recommend Chris.
Nat Scott, very informative new homes consultant.
Nat Scott gave us a systematic and clear explanation about what is involved in the building of a new house.
We asked for a lot of information and many questions. She had the patience to explain them clearly and promptly.
This has helped us to decide to build our house with Dale Alcock homes.
We will recommend Nat and dale Alcock Homes to anyone wanting to build their homes.
Building our first home with Sharelle Page
We first met Sharelle at the Mila display home in Mindarie. Being first home builders, she explained the streamlined process of building with Dale Alcock and took the time to get to know us as a couple. From this, Sharelle was able to help us design the home of our dreams, taking into consideration our wants and needs as well as our budget requirements. She kept us informed throughout the process and was always willing to take the time out of her busy day to show us different options/houses currently under construction. This helped us confidently make the decision to build with Dale Alcock Homes. We are so excited to see our dream home come to life! Thank you Sharelle!
The job has been managed excellent so far. Quick response and availability at all times. Patience and thorough details when requested. Transparency at all times. Very satisfied with the pre construction process. Cost was a bit different to expected though it is understood that it is part of updgrades requested.
John Williams- Making our dream home come to life!
Our building journey started off very bumpy. We had originally visited a Dale Alcock display home after raving reviews from family and friends on their customer service and quality of work, however whilst in conversation with a sales consultant we were advised that Dale Alcock would not be able to design and construct a custom build for our 305sqm block.
As you can imagine, we were quite taken a back by this and as a result felt like we had no option but to rule out building with Dale Alcock completely.
Given this, we viewed many display ho...mes of other building companies and eventually found a builder. After 8 months, $5,000, 7 design variations and constant back and forth with our builder we decided to reevaluate our entire building journey and determine if our current builder was the right choice for us. Thankfully for us, we have family members currently building with Dale Alcock and after many conversations about their building journey and how great their consultant John Williams was, they decided to reach out to John for us to see if Dale Alcock could help us out with our build, which John immediately confirmed and reassured us that this could be achieved with Dale Alcock. Without wasting anymore of our time, John contacted us and arranged for a meeting.
Home from Dale Alcock
After meeting John Williams the first time, he gave us the honest truth about every detail we needed to know, he is a very knowledgeable man, pays 100% attention to detail and requirements we put on him. The excellent work he completed to prepare our design perfectly as how we wanted it, in a short time frame, exceeding our expectations
A 5 stars to John for providing excellent service
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