From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
Reviewer Photos & Videos
It was too easy!!
After having a rocky experience building in the past, working with Darryn Jones was amazing! Darryn helped us understand every little detail of the demo & build process we were about to undertake and was there every step of the way. Darryn kept a close eye on our applications and answered any questions we had. If any unforseen complications arrose Darryn would have a solution prior to meeting with us to discuss the matter.
Christopher Beck New Homes Consultant
I originally spoke with Chris over the phone and I was unhappy with my current builder for many reasons. After catching up with Chris he listened to my concerns and was able to provide a solution for all my requirements. He gave me a design that worked with my needs and drove me out to view the house. Overall very professional and understanding.
John Williams - New Homes Consultant - A step above the rest!
We have gone into what seems like a million display homes over the past year but every time we walked into a Dale Alcock home - we knew we had found home. But it wasn't until we met John Williams, a Dale Alcock New Homes Consultant that we felt like the decision had been made for us. There was no act or scheme or underlying strategy. John was just a man passionate about homes trying to pass on as much of his knowledge as possible in a down to earth, easy to understand way.
We never f...
The perfect start
We could have built cheaper but wanted quality, Dale Alcock was the perfect choice for us after walking in and out of many show homes, the craftsmanship in a Dale Alcock home was beyond any other. The Sales rep was more than helpful, he was more than happy to cater for all our home needs.
In the hands of real professionals
We are still in the beginning stage of this awesome venture and so far, we are very impressed with the service and attention to detail. Our consultant goes the extra mile for us, is extremely knowledgeable and accommodating and is an excellent communicator. We feel secure knowing he is in control of our dream home and know that he will deliver. It has been an absolute pleasure so far.
Wonderful customer service experience
The customer service representative we worked with was wonderful. She was very clear with all the steps in the process, outlined the exact costs that would be involved along the way, and was always on hand to answer any questions we had. A great experience this far working with Dale Alcock homes!
build_with_irish - John Williams
After securing our block in April we went and viewed a bunch of different display homes to have a chat to all the different home consultants in the different houses.
John immediately caught our eye and left a really good impression on us.
He did not push us into signing up or giving out our details, he just spoke about the company and listened to exactly what we were after to see if we would be a good fit. We had a think about who we would like to go with and we honestly always kept going back to John.
He didn’t tell us what we wanted to hear, ...
Exemplary service from Natalie Scott
Embarking on a house build from Singapore could have been a recipe for chaos.
As first home builders, we were apprehensive about the process and unsure of how to get our ideas onto the page.
Enter Natalie Scott.
Natalie has been an informative, warm and incredibly responsive guide throughout this process.
Before we had committed to Dale Alcock, Natalie took it on herself to visit our block, take photos and do a video call with me.
This immediately put her head and shoulders above the consultants we had dealt with from other companies.
We are currently in the pre construction phase with dales. So far we have had a great experience with them. The assisting in designing the house plan and setting everything out to achieve what we wished possible.
To date we haven’t had any issues with dale. Every time we have had a issue or question needing answering, we have had prompted replies within the hour normally.
Highly recommend dales as our experience to-date has been ten fold.
Sharelle has been exceptional throughout the pre-construction process. Her knowledge/experience has helped us tremendously to make decisions on design, costing and building contractor. Sharelle is enthusiastic and goes the extra mile to solve issues/queries.
Looking forward to continuing our building process with Sharelle and other relevant staff at Dale Alcock.
Natalie Scott - New Homes Consultant
We first met Natalie Scott last year November at one of the display houses as we walked in. From day one we found her extremely professional and caring for clients. This was not our first home and Our situation was not simple and easy, we went few other builders, but none of the consultant owned our trust. We came back Natalie and choose Dale Alcock to build our dream home. She provided us all required information with detail and explain what we need to know. She was very patient with us and responded all of our queries as early as she could, ...which reduced our processing time. Natalie took additional step to resolve all of our queries to ensure we were satisfied and sign the preliminary contract. After all, we found that we were in good hand with good organization ‘DALE ALCOCK HOMES’. Hope our next step will be smooth and simple. We want to highly recommend Natalie Scott and DALE ALCOCK HOMES if anyone wants to build homes.
John Williams - New Homes Consultant
Highly recommend working with John Williams! John has been excellent, going above and beyond for us in the short timeframes that we had to ensure that everything was ready to go. Our situation was slightly different to the usual, but John provided us with every option, answered every question we had (there was a lot) and kept us informed throughout every step of the process, definitely easing our stress! John listened to what we were looking for and gave great advice to help fit our needs, always having time to meet and responding to our many emails! John has definitely helped us feel confident in knowing that we were in good hands and had great help in our building journey - thank you!
Natalie Scott - Home Designer Par Excellence!
I want to highly recommend Natalie Scott! We were referred to Natalie and from day one it was noticeable we were dealing with a passionate professional who really loves what she does.
In our case we are taking a design to Dale Alcock homes to quote and build. Getting it right is so important and Natalie excelled by demonstrating fine attention to every detail. She just gets it!
For areas we weren't sure of, refreshingly Natalie shared her thoughts, ideas, experience and insider knowledge (ex-draftsperson too!).
Awesome job Natalie. I can't wait to see the masterpiece.
Natalie Scott - New Homes Consultant
We met Natalie Scott for the first time in Dale Alcock Head office. She was excellent and very patient with us since we are building our first home. Natalie is Extremely professional, she provided us with all the information required, her response to our queries were very fast. Natalie helped us by providing her input in design suggestions. She answered everything very clearly and where necessary detailed enough for us to make informed decisions quickly, minimizing the time process. We ended up signing our provisional agreement in just our second meeting. Natalie went the extra mile to make sure we were happy with end product that we signed. I would easily recommend anyone to work with Natalie if building with Dale Alcock homes
Picking the right builder
My husband and I have been looking to build our forever home and in doing so linked in with numerous builders. When meeting with Ryan Neill and getting the opportunity to explore what was possible within our budget, we knew Dale Alcock was the builders for us. Both our meetings with Ryan, were informative and reassuring, whereby Ryan explained the process in detail and gave good advice on the design, as he had listened to what really matter to us. Ryan has enabled us to feel confident that all the different stages of our build will be handled ...well and that we will be looked after throughout the process i.e. if we have any questions etc its just a matter of reaching out. Both my husband and I are excited to commence on the journey of building our home with Dale Alcock.
workmanship questioned-could have been excellent
overall the build was excellent with attention from all concerned particularly the building supervisor, unfortunately on a handover you dont climb all over the roof and assume things are done properly, 20 years later we are still experiencing water leaks, when contacted customer service we were told must be the installation of air conditioning system !
Sharelle Page: the right person for our home build
RE: Sharelle Page, New Homes Consultant, Dale Alcock Homes
My wife & I met Sharelle at the Dale Alcock ‘Mila’ display home in Mindaree.
Immediately we knew we had found a Design Consultant that is highly attentive to and genuinely appreciative of, our wants, needs and dreams. We found Sharelle to be a readily approachable soul with intelligence and unsurpassed active listening skills.
On that first meeting, Sharelle demonstrated her in-depth knowledge of the home building process and easily communicated the answers we needed to our ra...
Great Service, very attentive
Our Consultant Jasmine has been very attentive and flexible with any and all requests, information and great at providing design suggestions in our pre construction phase of our build.
Communication has been second to none and is very easy to work with to achieve desired outcome.
Would highly recommend to anyone wanting to build with Dale's.
The best way to choose your home easily, quickly, and most efficiently
The best way to choose your home easily, quickly, and most efficiently
He finds customers' preferences and organizes them quickly.
Harry remembers and explains every single details and helps me design a new house in harmony.
He is kind, a reliable person and has good manners
Don't waste your time, just contact to Harry Lewer first!
Harry Lewer - New Homes Consultant - Absolutely Phenomenal Service !!!
After a lot of research and finding a home with Dale Alcock I was fortunate enough to speak with Harry Lewer and I would like to commend Harry of his professionalism, personality, care & honesty. This is rare to find. Upon speaking to Harry I knew from the start our future home planning was going to go well, after explaining what we were looking for Harry provided multiple options based on our need's & honest feedback around our requirements, Harry was extremely patient with us and we were able to get the house exactly as we wanted it.
Being a...Director of Sales for a global firm I understand how important it is to be honest and provide your customers with genuine service and Harry went above and beyond to help us and it clearly shows Harry takes personal pride in what he does. Harry has got to be one of the best in this line of business, please ask for him and I know you'll be in great hands! :-) Thanks Harry and I'm sure the rest of my Dale Alcock experience will live up to your fantastic service.
Amazingly helpful and professional, a great experience
As first home builders, we didn't have a great idea of what we were doing, and how the process would work. Dale Alcock Homes and our consultant, Peter Platell, were really helpful. Our build was well managed, the wording was easy to understand and they helped us keep track of all the different aspects of the build so we weren't overwhelmed. Pete was creative and helped a lot so we could fit our desired home design onto our block. Once we moved into pre-start, again everyone we met was so helpful in explaining the process to us and helping with ...our selection, including suggesting colours and fixtures that would match and fit our wants. The pricing was really reasonable for the quality of help we recieved, and our final cost was very close to our estimated cost. Was honestly such a great experience and I will be using Dale Alcock Homes for future builds.
Really professional company
So far we have had amazing experience dealing with Dale Alcock and Natalie Scott our new home consultant guiding us through the process. She helped us select a well suited layout that matched our brief, tweak the floorplan (quite a few times) to get it perfect and answer our millions of questions. She went above and beyond (even helping us out on weekends) to meet our December grant deadline. We are happy to say that we have now chosen a house and plan that we truly love. Now onto the pre-start process, hopefully the team are as wonderful as Natalie.
An amazing and hassle free experience!
Ever since I first discovered Dale Alcock Homes, I have had a smooth and hassle free experience thanks to my consultant, Darryn Jones who assisted me at the beginning to help design and prepare plans for my new home. Each step of the process was explained clearly and there was no doubt in what was happening. Due to myself sometimes working away from WA, my client relations manager always kept me up to date with the build and sent through photos as well. The build quality has been very good, albeit a few minor mishaps (with installing a few wron...g colour taps) which was rectified once I raised it. The cost overall was very reasonable for the spec of home and I can only thank Darryn Jones for that. Overall my experience with Dale Alcock Homes has been a positive one and I would recommend them to anyone looking to build a home in WA.
accommodating and creative from the start
We are two inexperienced women looking to demolish our old homes and build our dream homes. Our first contact with Liz was via email. We didn't have to wait long before we heard from her.
We didn't know where or how to begin, Liz guided us in this design phase and we both were delighted with the solutions presented. There were concerns raised with the design and Liz gave us some viable solutions. She is always available for any questions that we may have and phone calls were returned,
Thank you Michael Taylor & Dale Alcock!
This is the second time we build our home with Dale Alcock - Dale Alcock means high quality in construction to us, and is the reason why we build our second home with this builder; however, I believe a business is not successful without their experienced personnel who care about clients. I think Dale Alcock should be proud to have team members like Michael Taylor.
We are building our second home in Perth. We were directed to Michael Taylor as we needed a highly experienced consultant to be able to work with remotely. From the first moment, we ...realized that we are talking to the right person for our needs, and the process has been smooth and enjoyable. He is a very experienced consultant, and as we started talking, he knew where we wanted to go. As soon as we chose the land, next thing I knew, Michael Taylor was available on site, assessing the land and took us through pros and cons from different perspectives. He helped us making the final decision on land, and going through the process smoothly. Without him, I don’t think we would have been able to stand where we are now especially, in this short period of time - Also, Michael has been really flexible in our home plan. He has been giving us a lot of nice ideas and has made the plan we had chosen, tailored to our needs and commensurate to our lifestyle and family - He also helped us accelerate the process to take advantage of promotions and old prices before price increase, and changes in the promotional offers. Mike has been following up all the processes and stages not only during office hours. I have been texting and phoning Mike after hours, over the weekend, and he has always been available to assist. I don’t think this would have been achievable without him!
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