Dale Alcock Homes

We have had issues from start to now!
Trouble with consultant, trouble with roof, trouble with ongoing delays, trouble with moving downlights and a tv point to a new location. Being told yes you can to be told no you can’t the next day! This is the biggest investment of our lives and to be told no you can’t move lights / tv point because it’ll cause delays when we have already suffered so many delays what’s another one to add when it’s how we want OUR house to be!
It has been one of the worse experiences for us, it’s not enjoyable at all.

Would not recommend!

If you want a builder that over promises & under delivers at every stage of the building process, then choose Dale.

Staff will verbally confirm things with you to get the sale across the line, then completely miss IMPORTANT features on the final designs that are vital to the functionality of the building layout. The entire house layout was designed to take advantage of indoor outdoor living. The server window had to be removed due to misinformation by the staff, and the large alfresco door has been completely missed due to internal errors on ...

Our Consultant Jasmine has been very attentive and flexible with any and all requests, information and great at providing design suggestions in our pre construction phase of our build.
Communication has been second to none and is very easy to work with to achieve desired outcome.
Would highly recommend to anyone wanting to build with Dale's.

We were contacted promptly after our email enquiry by Rick Weskin. From the initial phone call to the first meet, he was very friendly. We had some great laughs during our meetings as we designed our dream home guided by Rick’s many years of experience within the building industry. He answered all our questions and really made us feel that our business was appreciated. We would like to thank Rick for his friendly and professional service in ensuring our smooth transition into the pre-construction stage.

We are currently at the pre-start stage and Michael has been very helpful in the process. We used a display home which we liked as a template and made several changes. Michael helped us with the design and made suggestions with the final changes. We are now at the demolition stage of our old home in preparation for the site works. Hopefully everything else will go as smoothly as the design process as we move forward onto the build.

We are at the Pre-Start stage of the building process and have found the customer service to be great. From the New Homes Sales Consultant (Michael Gilomen) to the personnel in at central office, nothing has been a problem. Emails and phone calls have been dealt with in a timely and professional manner. We are at the early stages but look forward to working with the other Dale Alcock team members in building our property.

Peter was very helpful throughout our initial planning phase and was very approachable with any concerns I had. When I first visited display homes, every other company seemed to not care/want to talk to me as I didn’t have a block ready to go right then and there - I imagine due to the busy period with Govt grants. Peter however was extremely helpful and gave me plenty of explanation about the whole process including finding the right block. During Prestart there were a few hiccups/things that came up although that is to be expected with any project and the team at DAH were quite helpful with rectifying most issues and working around what couldn’t be changed.

Uneven walls,poorly filled mortar in the bricks, cracks in the slab
Holes in the inside and outside walls,
Cracks showing in the one corner of the house
The brick pattern around the window frames not good
I only see half the house done with termi mesh
They brake the corner of the slab installing the soak-wells

I am a first home buyer and have thoroughly enjoyed the process so far. Max managed to help me plan a home that I love in a short period of time. He was flexible and always touched base to ensure I was satisfied. I can't wait to continue through the building process with the Dale Alcock team!

We recently decided to build a new house in an old area of Perth. We had some specific requirements due to the block. We contacted several builders but all struggled to comprehend what we wanted. We then contacted Dale Alcock and from our very first meeting it was clear they could understand what we wanted and had a can do attitude. The service we received from Stuart, Leyla and Gina was excellent. Specially Leyla stood out. We could not have wished for a better start to this project.

We intended to build a triplex on a site that was up for rezoning. Even though the rezoning hadn’t been approved yet, we signed a building contract with Dale Alcock as both us and them were positive it would go through. And then it didn’t.
Naturally, we assumed that the contract would be cancelled, as Dale Alcock wouldn’t be able to secure the permits required for the project to go ahead. So we asked them to refund our deposit, which was a very healthy $15,000.
You can imagine our surprise when they not only refused to refund the deposit, but p...

It has been a most pleasant experience so far, starting with: the Design and Drafting Manager (John), who drew the plans to our exact and changing requirements; the Senior Development Consultant (Anthony), who led us through the contract process; the New Homes Prestart Consultant (Laura), who has been wonderfully professional and extremely helpful with our Prestart Selections; and the Pre-Construction Coordinator (Shelley), who looked after the admin stuff. Even the General Manager (Cameron), and the Building Manager (Liam), are now involved by...

During the sales process we made a lot of changes to get the design exactly how we wanted and this was well received by the sales team.
We had a final negotiation during the signing of the contract and this is where we hit the first bump as we worked through this issue with the sales team but as they had handed us over we needed to explain all the issues again to the next team.
This was then the second bump as their systems and processes continued on through the process. Our contract issue had not been fixed and we proceeded to explain this to ...

This is our first house build and after reading reviews about James, we decided to contact him to be our New Homes Consultant. From the very beginning James was very patient and understanding with us. He was able to understand our requirements in some redesign elements of our design and quickly sketched it for us right there and then. He was very reassuring with our many concerns throughout the entire design and costing stage and is understanding of the fact that building a home is no easy task. James explained every little detail to us and en...