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Dale Alcock Homes

Dale Alcock Homes (page 3 of 4)

4.7 from 791 reviews · View Statistics
Listing monitored by Dale Alcock Homes

Reviews

  • Build Stage
  • Customer Service
    3.2 (17)
  • Site Admin
    2.3 (11)
  • Timeliness
    3.1 (9)
  • Structural Integrity
    2.0 (6)
  • Plumbing & Waterproofing
    2.3 (4)
  • Electrical & Lighting
    3.0 (3)
  • Flooring
    2.0 (2)
  • Transparency
    2.5 (13)
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pbray86
pbray86Perth
  • Verified

Our new home

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Wonderful people to deal with

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Construction End DateOct 2018
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Disappointed with the quality of work and trades use

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Had a Bad experience from start to finish. Poor quality of work from trades. Took my keys at hand ova on the promise that by the following week the items would be fixed that were noted down and discussed a number of times beforehand. It has now been 3 weeks and still no items have been fixed.Would not build with Dale Alcock again or recommend to anyone to.

Dale Alcock Homes
Dale A.Dale Alcock Homes
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The most disappointing and depressing experience in our lives.

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My Partner and I are currently building our first home with a member of the ABN group Dale Alcock. We where promised that extra cost and less features is part of the package due to Dale Alcocks exceptional building quality.

Halfway through and have noticed and formally complained to the builder for failure to meet autralian standards. We have written reports and third party inspections reports

Dale Alcocks response has been less then satisfactory.
Declaring that they are not "Legally obligated" to follow the recommendations in the reports.
Our last step seems to be to report the faults to the building commission. A final card that we have yet to play.

An Angry and Devastated,

Dale Alcock Homes
Dale A.Dale Alcock Homes
Zeke
Zeke
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Our new home

published

The construction of our new home went very smoothly and quickly. We started the build in May and were able to move in by Christmas! The overall quality of the home is great and our site managers attention to detail has been appreciated. He had floorboards replaced with scratches which we hadn't seen and fixed ceilings and cornices which were cracked or not quite smooth. When we had a few hiccups at the end of the process our site manager worked with us and was very quick to get the issues resolved. Our client liaison officer was fantastic and responded to all of our queries very quickly! We are extremely happy with the end product and so glad to be in!

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Shorty
ShortyPerth, Western Australia

A Beautiful New Home

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Dale Alcock has built us a beautiful Family Home. The building journey was made easier with the great support of our great customer service officer, Jess with the support of our site manager Michael.

Dale's have built us a high quality home with attention to detail. The pre-start process was smooth and straight forward the consultant help us to remember all the little details in the kitchen, bathrooms etc that make the rooms function better and suit our needs.

The house was built in exactly 32 weeks as advised from the start. We are now enjoying living in our new home.

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Overall experience was very good

published

The process of building went smooth and on time, no major problems.
we recommend dale alcock to others as it was recommended to us.
The liaison officer was very helpful.
The quality of work was satisfactory.

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Norm n Sue
Norm n SuePerth, Western Australia

Our dream home

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s.singh
s.singhGreater Melbourne (Inner), VIC

End up with disappointment

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Inger
IngerPerth

Happy ending!!

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harlando
harlandoYanchep

Investment Property - Overall very good

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New Home

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Very happy with Dale Alcock and new home. The house has turned out what we expected. Quality and Style.
We choose Dale Alcock for it's reputation - and it holds up. The site manager was top notch. His eye for detail/service and communication was terrific and made the whole building experience enjoyable. The staff (liaison and pre start consulting) were helpful.
Nice work
Professional/Good Service/Good Communication
Intelligent Homes

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richp61
richp61Perth

Dale Alcock Home - Legian Build

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Lee
LeeSINGAPORE

Professional and well managed

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Help

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Dale Alcock Homes
Dale A.Dale Alcock Homes
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Building with Dales

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Our site managers motto was "Everything is easily fixed". So it was no problem when we wanted things changed, he came up with a solution. The contractors were of a high standard, particularly Haigh Painters. We have ended up with our dream house at the end of this build thanks to Dale Alcock.
Dale Alcock central is excellent for helping select all the interior fixtures

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Beentheredonethat
BeentheredonethatPerth
  • 10 reviews
  • 18 likes

2010 build, individual design - better late then never

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Big D
Big DPerth
  • 82 reviews
  • 93 likes

No Different to the other cheap builders.

published
Dale Alcock Homes
Dale A.Dale Alcock Homes

Hi BigD, sorry to hear there's still an issue. However i'm sure Dale would be happy to discuss this further with you. Feel free to send me an email with your details to - thedacrew@dalealcock.com.au

Big D
Big D

Really?
I complained about all these issues at the time and got nowhere.

Big D
Big D
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We can't fault the process!'

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Disappointed

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After hearing of Dales reputation and after visiting their showroom we were excited to build our first home with them but 3yrs on we are very disappointed ! As I'm writing this my husband is patching cracks in our walls , we had issues with plumbing in the toilets and the most disappointing issue was our ensuite shower leaking which has caused extensive water damage to the surrounding walls, only to be told by Dale Alcock that it was caused by failing silicone which they only give a 12mth warranty for so therefore it is our responsibility and cost to fix. Oh but they did give us the name of a company who could reseal the shower for us !!!!! What a joke, you don't expect this from a 3yr old house.

Dale Alcock Homes
Dale A.Dale Alcock Homes
Dale Alcock Homes
Dale A.Dale Alcock Homes
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Disapointing and frustrating journey to our build.

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Dale Alcock Homes
Dale A.Dale Alcock Homes
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Bad experience

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We have built with Dale Alcock twice, the second house and our current house was completed 5 and a half years ago. From handover we have had significant issues including roof leaks, walls cracking (Dale Alcock needing to fix and they just return), cornices falling off walls in bathroom, ceiling getting redone, games room roof sagging due to lack of support, render uneven with gaps, water leaking from wall, crooked walls etc.

At the time of building our supervisor was uncooperative and intimidating, feeling like we were constantly on egg shells. We spend over 300k.
Initial design was good
Poor quality construction

Dale Alcock Homes
Dale A.Dale Alcock Homes
Colonnades
Colonnades

I would like to thank the Dale Alcock Team for their sense of urgency around fixing the majority of the issues we have had with our house. In my opinion their customer service post construction is best in class.

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PJY
PJYAU

No quality control

published
Dale Alcock Homes
Dale A.Dale Alcock Homes

Hi PJY.

PJY
PJY
Dale Alcock Homes
Dale A.Dale Alcock Homes
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Overall good experience

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Chris Gunson
Chris GunsonMandurah

Nautilus - Botched roof job

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Dale Alcock Homes
Dale A.Dale Alcock Homes
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