From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
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Our dream coastal home
Sharelle has been so helpful and full of knowledge. She helped us build the home as if it were her own we are so thankful for the work she put in. We are building the Palladian and it’s honestly a dream come true. Thanks so much sharelle your a star
Lauren and sean.
Happy so far, and a huge shout out to Harry and Michelle
We are mid-way through the construction of our build, during what has been very trying times for everyone. We’re so happy to have chosen Dale Alcock as our builder and although we’re not finished yet, we’re really happy with the progress so far albeit with the unavoidable delays which were completely out of everyone’s control.
This is our first house build, so we had the obvious apprehension taking this step, but we were soon put at ease when reaching out to Dale’s. A huge thank you must be given to Harry our ‘New Home Consultant’ who is und...eniably a massive asset to Dale’s. From the early communications with Harry, he was always more than willing to help, in fact he always went out of his way to help! He would be back to me straight away with answers or advise with no hint of old-school pushy salesman tactics. The fact he helped so much prior to us even signing up was one of the major deciding factors to go with Dale Alcock. Once we purchased our block and the questions started pouring in from me, Harry was always straight back with an email or call. I’d send emails late in the evening thinking I’d get a response in the next day or so and before I knew it, Harry was back with a reply. He never seemed to be phased by any of the questions, even when I was more than likely repeating myself, so again, a big hat’s off to Harry for his knowledge, consultative style and general high levels of customer care! We were then lucky enough to have Michelle as our ‘Selections Consultant’ who again was superb in helping my wife and I through what was an extremely daunting part of the process. She put us at ease and really did go above and beyond to help us, so again another thanks to you Michelle! We’re getting close to lock-up and the workmanship so far has been good. There’s been a couple of little hiccups, but nothing fundamental and nothing that couldn’t be fixed (which it was with little debate). Here’s hoping we continue on this path which I’m sure we will, and we’re all very excited to see the finished article. Well done Dale Alcock Homes and their management who have managed to continue delivering during these tough times.
Customer focused delivery of my house!
Throughout the build I was extremely well looked after by my Client Liaision Officer Carmelina Drew. All the queries & and items I need attention or changed was dealt with in a very efficient manner. I would always be responded to either that day or the next day advising of the item being actioned.
The quality of the build itself was also good. Structurally I can not fault the build - I am from a construction background and checking on the build throughout I was satisfied with its structural integrity.
I ahve had issues with glancing light on...
Awesome Consultant - Marissa Gallo
As its our first home and we are building in busy time (due to grant and all), we were bit stressed but thanks to Marissa Gallo for her excellent consultation and service. She is knowledgeable, transparent, patient and responsive which made our pre-construction experience so wonderful. We made many changes in construction drawing and selections even after the pre-start but she was always ready to listen and available for discussion and changes. Also, with her experience and knowledge, she advised some signific...
Great Experience, Amazing Consultant - John Williams
As its our first home and we are building in busy time (due to grant and all), we were bit stressed but thanks to John Williams for his excellent consultation and service. He is knowledgeable, transparent, patient and responsive which made our pre-construction experience so wonderful. We made many changes in construction drawing and selections even after the pre-start but he was always ready to listen and available for discussion and changes. Also, with his experience and knowledge, he advised some significant changes in our original drawing wh...ich we then realised worth including in the final construction plan. Overall great working experience with John and team so far and looking forward for the construction phase. Highly recommend John Williams as your home consultant for his knowledge and experience. Thanks, Ami
Communication and build quality counts
We have been very happy with the planning and communication with Liz and the team at Dale Alcock so far. They are building 2 houses for us and will be finished to budget. The build quality has been very good, especially the plastering - can't fault it. We are happy to recommend to anyone looking for a builder.
Just Moved to Construction!
We've just been moved to construction and whilst we're yet to see movement on site, we've completed all the pre-construction Milestones.
Our initial contact with Dale Alcock Homes was at the Essence display home in Ellenbrook. We were unsure of when we could start the process but were thinking it was at least 12 months off. We explained this to Rick who took the time to talk us through the process of building a home and advised us to speak to a broker who would be able to give us a good idea of when we could start. He took the time to meet ...us at the showroom in Osborne park to show us the standard inclusions and give us an idea of what types of things are upgrades so we could figure out our budget accordingly. We ended up starting the process a lot earlier than we thought and the most positive part of our experience has been the team at DA Homes. Our Pre-start consultant Corrine was incredibly helpful on our pre-start day and for any queries we had after we had made our selections, she made us feel confident in the choices we made but also assisted us when we were struggling to decide. This whole experience could have been very stressful but she made it an enjoyable experience and we feel so excited to see our choices come to life as our build progresses! Our Pre-Construction Liaison was Shelley and she was also incredibly helpful, she was always available when we had questions and kept us in the loop of our progress. Shelley was so helpful when we ran into issues and took the time to explain what we needed to do or to comfort us when we were feeling overwhelmed. We were moved to construction a week ago and our experience with the construction team so far has been positive as well. We're looking forward to see our build progress!
workmanship questioned-could have been excellent
overall the build was excellent with attention from all concerned particularly the building supervisor, unfortunately on a handover you dont climb all over the roof and assume things are done properly, 20 years later we are still experiencing water leaks, when contacted customer service we were told must be the installation of air conditioning system !
An amazing and hassle free experience!
Ever since I first discovered Dale Alcock Homes, I have had a smooth and hassle free experience thanks to my consultant, Darryn Jones who assisted me at the beginning to help design and prepare plans for my new home. Each step of the process was explained clearly and there was no doubt in what was happening. Due to myself sometimes working away from WA, my client relations manager always kept me up to date with the build and sent through photos as well. The build quality has been very good, albeit a few minor mishaps (with installing a few wron...g colour taps) which was rectified once I raised it. The cost overall was very reasonable for the spec of home and I can only thank Darryn Jones for that. Overall my experience with Dale Alcock Homes has been a positive one and I would recommend them to anyone looking to build a home in WA.
Smooth Sailing - Highly Recommend
Spencer Jones was recommended to us and I can see why. Right from the get go, Spencer was so helpful and knowledgeable and has made this whole process way easier than I could have imagined.
We signed up to build at the end of June in the midst of the craziness with the grants. Spencer discussed every last detail with us and his communication was second to none! He kept us up to date with progress, contract signing and answered all of our questions promptly. He worked around the clock to ensure that timeframes were met. You can tell he is extre...
From the minute we met Spencer we could tell that he was genuine and someone we could trust. Nothing was more important than that when making our biggest investment. We found his communication throughout the contract signing process to be thorough, accurate and honest. This is the first home we’ve built and any concerns we had due to stories we had heard about other builders were put at ease right away at Dale Alcock homes so we were able to just enjoy the process and that we have! We feel Spencer went above and beyond to secure for us exactly what we dreamt of and it’s amazing that we are about to watch it all come to life with our slab due to be poured in only a few days. Thank you to everyone at DAH for exceptional service from day one.
Singleton Beach Pad
First home owner here, decided to build with Dales as I used to build Dale Alcock Homes in my former trade as a bricky, my brother Brad is also a site supervisor there, so it made sense to go down the path of a reputable builder.
Ian/Spencer made the finance/planning options smooth and gave me all the information i needed even months after getting my keys i have been in contact with both for advice which has been great.
Dave was my supervisor for the build, all round it was a relatively smooth process, some minor fixes along the way but nothi...ng major and the house turned out great! being a FIFO worker he kept me informed and in the loop of where we were at. Managed to get a lot more than expected with my budget and made changes/variations throughout the build virtually getting everything i really wanted to be established. Girls in the office did a great job helping me out in the prestart. I had a rough idea of my colour schemes and they helped me fill in the missing pieces. Colours turned out exactly how i wanted. End result was a big family home for a guy and his dog. Would build again down the track.
Great Experience With Dale Alcock Homes
I searched around a few different builders before signing up with Dale Alcock Homes. I chose Dale's due to the exceptional level of service I received form Marty Johann Jung. I found Marty to be highly experienced in custom design and highly devoted to ensuring that the home I built would be exactly what I wanted. This required several meetings after hours going through numerous options which Marty was more than happy to accommodate. The exceptional level of service has continued throughout the whole team at Dale's and the quality of build has been great so far.
I would highly recommend building with Dales.
So far so good!
Our whole process has been really great so far with Dale Alcock. From the day in the display home we met Marty we knew he would help us build our dream home on a significantly difficult block, and he really helped us understand the process, as we are first time builders with not much idea of what to do and what it involved. We are also really difficult to get hold of as both work odd rosters and are rarely in Perth together, and the DA team really helped us with that regarding communications back and forth.
we have had some queries along the wa...
Totally happy with building experience
My husband and I could not be happier with our build. From the very beginning Dale Alcock Homes was professional and helpful. They were informative and upfront at every stage. The final cost was within budget and as expected. The quality of the workmanship was very good and the advice on colours for the interior and exterior was spot on.
Questions & Answers
I built my home in 2009 and still live in it. One of the rear rooms has bad cracking in the cornice and wall above the window and the window frame is hard to open and close to the point where the frame is not square and the glass has 'moved'. This is covered under the 25-year structural warranty? regards Richelle
Good luck with your claim.
Hello Richelle, thank you for reaching out to us. Can you please email your home address/job number and photos to this email address: email@example.com
Our team at Home Assist will be able to help you with this matter....Kind regards, Celeste
Hi Dale Alcock Maintenance team,
I have been in touch with your service team via email regarding the cracking tiles but I didn't not receive any response . I follow up with phone call but my call was forwarded to voice messages.
Can you please get your team to touch base with me ?
Sorry to hear nobody has been in touch. Could you please provide me with your address and email? Thank you, Abbey
Thanks for you reply ....My property address 14 Warru Gdns Success Wa 6164 - Job 23726 My email firstname.lastname@example.org Thanks Amanda Yee
Finished the house in october 2020. And lots of cracks, scratches, and other defect thing. And until now I ask for you to come and visit onsite and see it for yourself. But until now nobody dare to come and talk and fix the defects? Is this how Dale Alcock who won alot of award treat their customers?
Get an answer from our members and Dale Alcock Homes representatives
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