From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
Reviewer Photos & Videos
Building with Liz from Dale Alcock Homes
We are so very lucky to have met Liz, our new home consultant, she made our dream house into reality. We just told her what our expectations were and she has delivered such an excellent job.
Our house plan had to be done differently due to our requirements to be able to park our caravan onsite.
Liz has done such a great job including most of our wish lists that we did not mind going over the budget. Also, everyone at Dale Alcock Homes have been very lovely and also very helpful with all our queries and requests especially Jo, from prestart, who had been very patient with us with all our variations.
Thanks Liz, we will look forward to seeing you after handover.
A smooth ride so far as we enter the main Construction phase
Having already had a good idea which builder we wanted to engage to build our house , we decided to call Harry Lewer from Dale Alcock homes. His sign was already on a vacant plot just a few metres up the road so we wanted to check on pricing and just speak to a final builder before signing up.
After several meetings with Harry we got the feeling that he understood what we were trying to achieve better than the 3 builders we had previously spoken to .
Harry got it right on the 3 main factors that meant most to us.
1) Design/finish quailty ,
Client first focus!
Overall the entire process was amazing especially looking out for up coming grants. The only fault I have is the clarity of doing some jobs ourselves or supplying something, at first it was accepted to do this during construction then once building commenced i have to wait till key handover. Just basically means I won't have a completed home when I get keys.
Great experience building with Dale Alcock Homes. The whole process was made easy by the team, during the stressful time of building our first home.
From Darryn helping us during the initial process to Rachel keeping us up to date and Nick supervising the build, the service we have received is excellent. Few more weeks before handover and we cannot wait to start living in our Dale Alcock home.
Harry Lewer - excellent service
After speaking to multiple Sales Consultants at display homes all over Perth, we submitted our ideas for a house plan to a couple of builders. Harry was the only one that came back to us with a plan that was exactly what we wanted, the others were left far behind. He listened to our needs (and our budget) and made sure everything was included, even found ways to include some of the nice to haves that we thought may be pushing it! Nothing ever seemed too hard and our questions were always answered quickly and honestly.
Harry remained available ...
There has been great communication from Dales all the way through the process from initial Sales with Harry Lewer to Pre Start with Corinne Lilly and during the build with Rachel Parker and Bliss Hopkins. Very pleased with the whole process and of course with Alan and Dean who took over and Supervised the build with regular updates.
Dale Alcock Homes: Max Williams
Deciding to build your first home in its self is a scary yet exhilarating experience so when I began my building journey I had a little to no knowledge about what to expect and the immense amount of decisions to be made. I took it upon myself to meet with over ten different building companies and immediately knew that the ABN group in particular Dale Alcock homes was the perfect fit.
I first met Max Williams at the block I had placed my offer on and immediately felt at ease. His open, cheerful and friendly personality was exactly what I neede...d at such a tense time. He took the time to walk over the block, clearly explaining and identifying potential costs and earthworks that would be required during construction. Having decided to enter the crazy world of building right as the grants were announced meant there were extreme time pressures to get things going, however Max took it upon himself to ensure that my plans and preliminary contracts were drawn up promptly as to avoid any delays with the process. He understood the importance of ensuring eligibility for the grants to me and went above and beyond to ensure my plans were approved by the council in a swift manner. Max was approachable and professional with all interactions and was available at any time to answer my endless amount of questions. He replied to emails and texts promptly and updated me regularly throughout not only the design stage but all the way through to the construction phase. I would highly recommend the Dale Alcock Homes group for any build and particularly appreciate all the effort that Max put in throughout the entire process.
Sharelle’s dedication to making our dream home a reality was outstanding. From the very beginning Sharelle was friendly, honest and knowledgeable and went above and beyond to provide excellent customer service. She always made herself available to meet with us, and promptly responded to any questions we had. Being first time builders we had a lot of questions and hesitations, however Sharelle patiently guided us through the process and at no point put any pressure on us. She really listened to our wants and needs for our build and helped us cre...ate our dream home, making some great suggestions along the way. Our build is currently progressing and our experience with the construction thus far has been very good. We would definitely recommend Sharelle and Dale Alcock Homes for anyone considering building.
Wouldnt build with anyone else
Working with John our new homes consultant, Paige our pre-construction co-ordinator and Sarah our mortgage broker has been the most smooth and wonderful experience. After meeting with all the WA building companies, myself and my partner found that Dale Alcock was by far the most professional, helpful and enthusiastic company. Our new homes consultant, John, was a huge part of why we decided to build with Dale Alcock due to his professionalism, positive attitude and his work ethic. It was extremely refreshing to speak to a building company that wasnt trying to pressure us into signing contracts right away. We are so happy that we decided to build with Dales and wouldnt build with anyone else.
So Far So Awesome
Thomas Heap was our consultant from the start even before we had sourced our block, we had been in contact with Thomas for 12 months prior and he asked when we were ready to contact him and we did.
From there we are now in the process of getting our dream home built. Through the negotiations of the land through to the current stage(roof on) we have had the best experience, the team at Dales have been amazing. Our site manager Brad has been in contact with us every step of the way photos sent us of each stage. Nena is our Client Relations Office...
Building my first home with Sharelle Page
As a first home builder I was naturally pretty nervous about the process, Sharelle and the rest of her team really helped settle my nerves with their helpful and friendly advice. Sharelle was really helpful in putting togeather a design that suited me, going above and beyond my expectations with her level of commitment and expertise. I was updated regularly on the progress of plans even when she went away on holiday. Overall my experience with Dale Alcock and Sharelle so far has been an absolute pleasure and im looking forward to working with them further as the build progresses.
Thank you, Dale Alcock Homes!
Wow! What an amazing journey this has been building with Dale Alcock Homes. My girlfriend and I started off looking at ready built homes, as we were both super keen to get our own house, but we just couldnt find the right house in the right location. It wasnt until a vacant block of land popped up in a suburb convenient for us, we started to look at Dale Alcock display homes and absolutely loved the product.
It wasnt long after that until we booked our first meeting with Scott who would go on to be our sales consultant for the journey. Scott ...made us feel comfortable from the get go and was very straight up with what we can and can not do with the budget we have. From there, Dale Alcock Homes were quick to come up with a design that met our every need. Another person worth mentioning who we feel went above and beyond for us is Scott Whitcher from Resolve finance who helped us get the best deal for our home loan. Going into preconstruction, we had Paige and Laura as our preconstruction co-ordinator and prestart consultant who made this process as smooth as it can be. The prestart experience was amazing. We were there for about 4 hours and by the end of it we were extremely excited to see all the colours and materials we have selected brought to life in our new home. Moving on a few weeks, we were quick to go to site. Emma has been appointed to be our client liaison, Bob our starts supervisor who took care of all of our siteworks and slab, and Nick our site supervisor have been absolutely sensational with their communication. Very quick to let us know how the house is progressing and giving us updates on timeframes when we request. Every weekend we go out to our block to see our dream of building and owning our own home come to life. The most exciting part is seeing each stage progress and watching it become your own house in front of your very eyes. Thank you, Dale Alcock Homes. I couldnt recommend you enough.
Top Of The Ladder
From the first moment I approached your representative at the Display home I was given top treatment.
Within two days Andrew Owen rang to arrange a meeting and came to visit me at home and went through my self made plan with me. From there it all flowed beautifully - from Danika to Laura to Bob and last but not least the reception staff. So helpful and friendly and nothing was too much trouble.
My only negative vibe would be the Stirling Shire Council and the delay re neighbours, but Bob and Danika handled that ticklish situation beautifully.
The final cost was a little more than I first anticipated, but hopefully the end product will be worth it.
Cheers and many thanks
Jan Bradshaw .
Enjoyable Building process
We met Andrea at Dale Alcock on our first visit to a display home and then made the decision to build. Andrea kept us informed and communicated regularly throughout the process. She made sure she had a good understanding of our needs and worked with us over multiple appointments to ensure the design was what we hoped for within budget. So far we have been impressed with Dale Alcock's products range and expertise. The process has been efficient and seamless. Andrea's regular communication has made the process very easy.
The Perfect Family Home by Dale Alcock Homes
Our journey of owning a family home started when we walked into a display home in Brabham WA. We met Richard who we are forever grateful for having met him because he sat down with us and took us through what we needed to do and what we thought was impossible, turned into a possibility. We found all the staff at Dale Alcock being very supportive, friendly, always ready to help, quick to act and giving alternative options and recommendations when the need arises. I would also like to mention Emma who has been our contact point. She has done an e...xcellent job keeping us informed and always getting back to us when we have a query. She has ensured that we are always upto date with whatever is happening. Again I would also like to say that the cost of the house was reasonable and fair and better compared to many other builders. The build and workmanship of the house is high quality and stands out from the rest.
Expertise at its best
Our experience with Dale Alcock homes has been second to none. From the great advice from Richard and Sharelle in refining our design to the speedy, efficient pre-start experience with Michelle La Rosa, supported by Danika through pre-construction. Our journey thus far has been fantastic. Our slab has only recently been poured (3 weeks earlier than expected) and we can't wait for the rest of the process to unfold.
Sharelle Page - Dale Alcock
Our building experience with Sharelle Page from Dale Alcock homes was excellent and far beyond our expectations. We have built a few homes with different builders and this has by far been the best. Sharelle worked with us through every stage from finding a design that suit our needs to making changes to help make it our home. Nothing was too much trouble and she was always on hand to help or point us in the right direction. The build has gone super smooth and we will be at lock up in record time. Sharelle has been there every step of the way and we can't recommend her highly enough.
Sharelle Page Dale Alcock
We have had a fantastic building experience with Sharelle. She listens to what we would like and ensures we are 100% happy during each step. Thank you for always being available to answer our questions, it is great to know we can trust you!
Dale Alcock - Professional Service and Product
We are first home buyers who like to do lots of research before making decisions. When we met Richard Wetterhahn in a Dale Alcock Display home we were very impressed with his knowledge of land values and good areas to build in. We met with three builders before deciding on Dale Alcock. We found that Dale Alcock offered the best service, quality, value for money and had a great reputation. The customer service we have received has been amazing. Richard has been so helpful along the journey, with the many questions we asked him and being able to ...give good advice when needed. Tess from Pre-Construction always willing to explain things and Gina from Pre-start being super quick to respond and help. We are only just starting construction, however, we feel that so far we have got a better deal building with Dale Alcock than we thought we would get when we starting thinking about building a house. We would recommend Dale Alcock to anyone and have already referred our friends who are also starting their building process with Richard.
Our dream home is now a reality
We built our first home with Dale Alcock's 7 years ago, so we knew we had to go back for our second. We were once again impressed with the quality finishes we could choose from, the ease of the process, and the genuine care and dedication of every single staff member we have interacted with. They love their jobs and products, and it really shows in the workmanship, the design and the smooth sailing during construction.
The reviewer stated that an incentive was offered for this review
Custom Build, some bumps in the road, now a brick wall
During the sales process we made a lot of changes to get the design exactly how we wanted and this was well received by the sales team.
We had a final negotiation during the signing of the contract and this is where we hit the first bump as we worked through this issue with the sales team but as they had handed us over we needed to explain all the issues again to the next team.
This was then the second bump as their systems and processes continued on through the process. Our contract issue had not been fixed and we proceeded to explain this to ...
Michelle la Rosa prestart process
Michelle has been an absolute star and stopped us worrying throughout what could have been a very stressful process as we are not based in Australia and a lot of the decisions had to be made remotely. We felt in very capable hands and Michelle's favourite words to us were...no dramas at all! At the design stage we dealt with Trevor Rigby who was not phased at all by our requests to mix it up a bit! In fact a lot...We ended up with a design that really fits us and should be called the hybrid. Every person that we've met so far in this process ha...s been warm friendly and helpful. Just starting the build now so here's hoping the experience continues to be just as positive as it's been so far. Thanks to all of you and we can't wait to see you all at the housewarming!!
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