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From February 12, 2019, Dale Alcock Homes Perth is donating $50 to The Salvation Army WA, to thank customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $50 Coles Myer voucher (January 2017 to February 2019.)
Dale Alcock Homes
- Verified
Poor workmanship
Lack of consitant professional site supervision during the build resulted in a number of issues during the build that were only picked up by hiring my own building inspector, items including but not limited to structural roof timbers missing and overall lack of quality workmanship, this has resulted in ongoing call outs and repairs which they have followed through with but is still disheartening.
Questions & Answers
I built my home in 2009 and still live in it. One of the rear rooms has bad cracking in the cornice and wall above the window and the window frame is hard to open and close to the point where the frame is not square and the glass has 'moved'. This is covered under the 25-year structural warranty? regards Richelle
Good luck with your claim.
Hello Richelle, thank you for reaching out to us. Can you please email your home address/job number and photos to this email address: service@homeassist.com.au
Our team at Home Assist will be able to help you with this matter....
Read more Kind regards, Celeste
Hi Dale Alcock Maintenance team,
I have been in touch with your service team via email regarding the cracking tiles but I didn't not receive any response . I follow up with phone call but my call was forwarded to voice messages.
Can you please get your team to touch base with me ?
Thanks
Amanda Yee
Hi Amanda,
Sorry to hear nobody has been in touch. Could you please provide me with your address and email? Thank you, Abbey
Hi Abbey,
Thanks for you reply ....
Read moreMy property address 14 Warru Gdns Success Wa 6164 - Job 23726 My email amanda_5202@hotmail.com Thanks Amanda Yee
Finished the house in october 2020. And lots of cracks, scratches, and other defect thing. And until now I ask for you to come and visit onsite and see it for yourself. But until now nobody dare to come and talk and fix the defects? Is this how Dale Alcock who won alot of award treat their customers?
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Hi Kirk,
We acknowledge your feedback and whilst your building inspector’s items were addressed during construction in 2015, we will continue to work with you regarding the ongoing performance of your home....
Read more As per your recent discussion with our team, we look forward to meeting with you as agreed. Regards, Liam Harpley, Building Manager