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Dale Alcock Homes

Dale Alcock Homes

4.7 from 808 reviews · View Statistics
Listing monitored by Dale Alcock Homes

Reviews

4.7
50 reviews
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Shanice
ShanicePerth, WA
  • Verified

Biggest investment excitement ruined!

published

We have had issues from start to now!
Trouble with consultant, trouble with roof, trouble with ongoing delays, trouble with moving downlights and a tv point to a new location. Being told yes you can to be told no you can’t the next day! This is the biggest investment of our lives and to be told no you can’t move lights / tv point because it’ll cause delays when we have already suffered so many delays what’s another one to add when it’s how we want OUR house to be!
It has been one of the worse experiences for us, it’s not enjoyable at all.

Would not recommend!

Customer Service
1/5
Site Admin
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message

This has been responded to by our General Manager.

Thank you.

Shanice
Shanice
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Art P.
Art P.Peel, WA
  • 5 reviews
  • Verified

They [Content Removed] It Up

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message

Thank you for your feedback. We are disappointed to read about your experience. We understand our construction team has been in contact with you and discussed your concerns.

Art P.
Art P.
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jvm23
jvm23Perth, WA
  • 2 reviews
  • 3 likes
  • Verified

poor workmanship

published

Uneven walls,poorly filled mortar in the bricks, cracks in the slab
Holes in the inside and outside walls,
Cracks showing in the one corner of the house
The brick pattern around the window frames not good
I only see half the house done with termi mesh
They brake the corner of the slab installing the soak-wells

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Customer Service
1/5
Site Admin
1/5
Structural Integrity
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
jvm23
jvm23
jvm23
jvm23
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Richelle
Richelleasked

I built my home in 2009 and still live in it. One of the rear rooms has bad cracking in the cornice and wall above the window and the window frame is hard to open and close to the point where the frame is not square and the glass has 'moved'. This is covered under the 25-year structural warranty? regards Richelle

2 answers
nin42
nin42

Good luck with your claim.

Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message
Amanda Yee
Amanda Yee asked

Hi Dale Alcock Maintenance team,

I have been in touch with your service team via email regarding the cracking tiles but I didn't not receive any response . I follow up with phone call but my call was forwarded to voice messages.

Can you please get your team to touch base with me ?

Thanks
Amanda Yee

2 answers
Dale Alcock Homes
Customer S.Dale Alcock HomesSend a private message

Hi Amanda,
Sorry to hear nobody has been in touch. Could you please provide me with your address and email? Thank you, Abbey

Amanda Yee
Amanda Yee
Michael S.
Michael S.asked

Finished the house in october 2020. And lots of cracks, scratches, and other defect thing. And until now I ask for you to come and visit onsite and see it for yourself. But until now nobody dare to come and talk and fix the defects? Is this how Dale Alcock who won alot of award treat their customers?

No answers
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