Very efficient !
This team is thinking outside the box and keeps the client updated on every step of the application. They know how to achieve results. Warmly recommended to all home buyers!
Damian and the team did the hard yards to meet a tight deadline.
Damian and the team did the hard yards to meet a tight deadline. A big thank you. I highly recommend Damian to anyone looking for finance for their next property.
Absolute Let Down
Sadly my experience differs to many other online reviews. Strangely my review on Google has disappeared too...
As a first home buyer I was hoping that using a broker would take some of the stress and pressure off the process of buying a home. However my experience here has been the most stressful part of the process so far. Everything seemed ok at the start with a zoom meeting to discuss my position. However rather than being given any options I was basically given pre approval with one lender. At the time I didn’t think much of it, but, now, ...after working with a different broker I was given 4 different lenders to choose from. Following pre approval I went house hunting and found a house and land I wanted to buy. Sent through all details to [Name Removed] to get the ball rolling. Kept them up to date with land title dates and settlement dates. Sent build contracts through when they arrived so that valuations could be done in readiness for settlement. Unfortunately 3 days before settlement the one lender I was given rejected the finance due to the valuation. Not sure why the valuation was left so late or why I wasn’t given more options from the beginning. But it left me with 3 days to find a new lender. Rather than talking me through my options or discussing the issue with my conveyancer or me first, [Name Removed] sent a very poorly worded email to the developer asking for a 5 week settlement extension. Throughout the process I found communication very difficult with [Name Removed] and his staff. I would have to send multiple emails and multiple phone calls at various times to get any response. Disappointed as a majority of the other reviews seem to tell the opposite story. Guess I fell through the cracks. Thankfully another broker managed to get 4 valuations finished within 3 days and I had 4 great options to choose from. Settlement was only delayed 2 weeks instead of 5 and the financial damage to me was minimal.
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