David Jones American Express

David Jones American Express

 Verified
David Jones American Express
2.5

79 reviews

PositivevsNegative
38% · 3045 · 57%

Transparency
2.7
Customer Service
2.8
Rates and Fees
2.4
Rewards
2.8
Online Experience
2.8
Application Process
3.4
$200 Cashback on offer
Earn up to 3 Reward Points or 1.5 Qantas Points per dollar (1 Reward Point = 0.5 Qantas Points)
3% Currency Conversion Fee
$99 Annual Fee

Details

If you shop frequently at David Jones, this AmEx card has plenty of features specific to David Jones that you may benefit from. It will cost you $99 each year, but you'll also get no annual fee for the first year for new Additional Card holders ($29 p.a. thereafter). And right now if you apply online for a new card, you'll be eligible to receive either 15,000 Bonus Membership Rewards Points or 7,500 Qantas Points when you are approved and spend $750 outside David Jones in the first three months of become a Card Member.

Key Benefits

  • Purchase Protection: You'll be covered for 90 days for the theft or damage to eligible items purchased on your David Jones American Express Card
  • Attached Rewards Program: You can choose either American Express Membership Rewards or Qantas Frequent Flyer as your rewards program.
Earning Points:
  • 3 Reward Points per dollar spent at major supermarkets and petrol stations
  • 2 Reward Points per dollar spent at David Jones
  • 1 Reward Point per dollar spent everywhere else

For Qantas Frequent Flyer Points, 1 AMEX Reward Point = 0.5 Qantas Points. This means that if you use this card for your everyday groceries and fuel for your car, you'll receive a pretty good earn rate of 1.5 Qantas Points per dollar.

What are the benefits I can get for shopping at David Jones?

  • Complimentary Standard Delivery to any address in Australia (excluding gift cards, hampers and fresh food, Wine Club, Gift Registry and large items)
  • Complimentary Gift Wrapping
  • Exclusive Fashion Events Invitations
  • Up to Four Years Interest Free with no deposit when you spend $500 or more on homewares, furniture, bedding or electrical items at David Jones. Choose from either 12, 18, 24 36 or 48 equal monthly instalments depending on the plan. However, a $35 establishment fee and a $2.95 monthly account keeping fee applies to each new interest free instalment credit option.
  • Fashion Pay Later option - defer payments for a period of 3 months on all purchases of women's and men's apparel, shoes and fashion accessories with a single transaction value of $250 or more
  • Christmas Deferred Payment Option - available for purchases made at David Jones between 1 November and 24 December. The deferred payment period expires 31 January in the following year.

Fees and Charges

The David Jones American Express Credit Card comes with a 44 day interest free period and an interest rate of 20.74% p.a. on purchases, so if you're looking for a longer interest free period or lower interest rate, this isn't the best card for you. For overseas travel or shopping online from overseas merchants, you won't get any complimentary travel insurances and you'll have to pay a 3% foreign transaction fee, so keep that in mind when deciding if this card suits your needs.

CategoryRewards Credit Cards
Card TypeAmerican Express
BenefitsCashback Offer
Minimum Credit Limit $2,000
Minimum Income $40,000
Minimum Repayments2.5%
Rewards ProgramAmerican Express Membership Rewards and Qantas Frequent Flyer
Points Earn Rate 3 points per $1
Points Conditions
  • 3 points per $1 spent at major supermarkets and petrol stations,

  • 2 points per $1 spent at David Jones,

  • 1 point per $1 spent everywhere else.

Contactless PaymentsApple Pay, Google Pay and Samsung Pay
Rates & Fees
Purchase Rate20.74% p.a.
Cash Advance Fee2%
Late Payment Fee$30
Annual Fee$99 p.a.
Foreign Transaction Fee 3%
Interest Free Period 44 days
Introductory Offers
Introductory Offers

Receive $200 back when you apply by 29 June 2022 and spend $1,500 outside David Jones within the first 3 months

Release date
Visit official website

Contact info for David Jones American Express

Reviews

79 reviews
Shaju
ShajuNew South Wales3 posts
 
AJR
AJRSouth East Queensland, QLD2 posts
 

Good if you shop at David Jones frequently

Offers some good rewards if you shop at David Jones frequently. Points add to up $$ which can be spent on ebay (via paypal), amazon etc. The interest free promotion has a monthly fee plus admin fee to set up - so although no interest there are still other charges. Also has some promotions with discounts at various stores - have to remember to apply these to your card or they won't work. All in all not a bad card but limited to where it can be used as many business have higher % charges for using an Amex. Card closure is very fast and efficient should you ever wish to discontinue the card. Show details
Rates and Fees
JHC
JHC
 
Sandra K
Sandra KSydney, NSW
 

Terrible Customer Service

When you ring the number, the representatives will say all
the right things. However, the matter is never resolved. You have to keep ringing. Show details
Rewards
Application Process
Lisa B
Lisa BSydney, NSW9 posts
 
Application Process
Kirsty
KirstyGreater Melbourne (Metropolitan), VIC2 posts
 

Excessive charges and statements impossible to read

I have found it difficult to open my statements because the link didn't work and therefore wasn't sure how much I owed. It turns out, because of fees and interest, I now owe more than the original credit I borrowed even though I've been paying it off. Complete rort. Don't use this card. Show details
Transparency
Customer Service
Application Process
Richard
RichardSydney, NSW5 posts
 

Disappointing

Spending Over $1,500 Only To Receive 15,000 Points!
Believing It Would Be 50,000 Points, Extremely Disappointed.
Told To Refer To Terms And Conditions. Not At All Worth It Considering What The Points Are Worth.
Then $99 Annual Fee To Top It Off And Encouraged To Refer Offer To Family And Friends!
No Thank You.
Be Careful With This One. Show details
Customer Service
Rates and Fees
Rewards
Online Experience
Application Process
Cynthia O
Cynthia O
 

No Customer Service AMEX!

Be careful if you intend to use a combination of reward points and balance on the credit card to make a purchase on David Jones AMEX online. I was very unfortunate toe experience a technical glitch and my transaction did not through. The transaction on the card had been reversed by David Jones.. However, the rewards points about 120,000 points have yet to be reinstated back on my card until now. Attempts to get customer service to commit to a date to get this issue resolved are futile. The issue has been ongoing for more than a month now. Shocking service from AMEX these days, there is no customer service I'm afraid.  Show details
Rates and Fees
Numan K.
Numan K.Greater Melbourne (Outer), VIC2 posts
 
Sydney Guy
Sydney Guy5 posts
 

Terrible service from a company who doesn’t care

Having transferred from David Jones to Country Road as an employee I was told I’d be entitled to the $0 annual fee staff DJs Amex card as an employee of both. DJs sent an automated notification to Amex to cancel my staff card and did not tell Amex that Country Road employees were eligible (5 months earlier). Furthermore, Amex didn’t provide me with the ability to prove my eligibility. The whole experience left me detesting the David Jones and Amex brand. It was a thoroughly disappointing experience. What a way to reward your employees! Show details
Rates and Fees
Rewards
mllllllll
mllllllll24 posts
 
Transparency
Customer Service
Application Process
Emily
EmilyBrisbane7 posts
 
Naomi
Naomi
 

Watch out for extra charges

I cancelled the card as the high fees were not worth it to me. They then changed the way statements were delivered so that I ended up accumulating a few months worth of non-payment fees and extra interest. Show details
Transparency
Rewards
Application Process
Sheila
SheilaGreater Melbourne (Inner), VIC8 posts
 

No stars infact minus stars. Warning do not use!!!!

I have top credit rating yet the services from american express David Jones customer service (which is named so incorrect) is so bad. I cancelled the whole thing. I highly advise people not to use this very crap item Show details
ARCHANA
ARCHANASydney, NSW2 posts
 
Rewards
Application Process

Questions & Answers

couriersb1tchplease
couriersb1tchplease

Are there direct debit charges?

Richard
Richard  

I Haven't Used This Method.
I B/Pay Funds Owing Back Onto My Account. Fast, Efficient, Few Delays. Therefore Contact American Express And Indicate The Type Of Credit You're Interested In, And They'll Only Be Too Happy To Assist.

LynetteEllen
LynetteEllen

where can i use my david jones american exoress card

joshgladwin
joshgladwin

Hello. Is there any way of obtaining a higher credit limit than $2,000 or is that the maximum credit limit? I've had the card for over 2 years and have made numerous requests for credit limit increases, only to be declined every time. I have more than sufficient evidence of income.

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