I love my new kitchen !!
Thank you to Davis & Park for making my dream Kitchen a reality. Our initial appointment with Alana set us on such a good path. Her ideas and promptness amazed us. We had been waiting weeks to hear back from other quotes.. Hers came within days!
The showroom staff were so helpful
The installation process was all organised and the team of workers at our home were polite and got on with the job. We are so grateful and amazed at the end result. Absolutely thrilled.
Worst after sales service I have encountered
Our kitchen was installed 5 years ago and initially we were reasonably happy with the process despite a sensor light not working which they blamed on us despite us proving it was their electricians fault. Also the kick boards did not join correctly which took 12 months and two repair visits to have repaired. The tradies who came for the install were good guys and easy to deal with. Approximately 2 years ago we encountered paint splitting in several locations in the kitchen which are not related to wear and tear. The only response to our complaints is that we must have caused it, which is untrue. After several calls over nearly 2 years and finally an inspection, they admitted other customers had noticed similar issues and requested our tin of touch-up paint for colour matching and they would replace the worst affected section. We were notified of an install date and we removed our fridge and freezer to allow for the install. The date came and went with no one turning up and no communication. We called and were told they weren't happy with the product they manufactured and couldn't say when the repair would be done. Now 3 months later we have gone back in to collect our paint to try and fix the damage ourselves only to find they have used almost all of the touch-up paint. When I questioned the amount of paint remaining [name removed] said they only provide a small quantity of touch-up paint anyway and they wouldn't have used our paint. [name removed] and [name removed] have lied to us throughout the process and I strongly warn anyone from using their services. I'd be happy to be contacted if any potential customers would like to hear our story. They appear very nice initially but just hope you don't have anything go wrong!
I love my kitchen!!
I had been highly recommended to Davis & Park from a few friends and now I can highly recommend everyone to them too! The whole process start to finish was very enjoyable and I am over the moon with my kitchen. Thanks to all the team for making it all come together.
It’s been a year since I had my Davis and Park kitchen delivered to the house and I still love it. I have to thank Alice and Lloyd who came up with the most beautiful design. They also organised everything for me, including tradespeople. I can’t speak highly enough of Davis and Park
Got kitchen 9 years ago wanted to get price for re- spraying doors and draws, as they have crazed and cracked, top of cupboards timber showing... Lloyd gave me another company to call, as they are too busy. (who I will not be calling) Was trying to find out weather this is normal with the 2 pack polyurethane, and how long it is suppose to last -have spoken to other customers that have had small problems with the company, but the outcome was POSITIVE. Instead of listening to my finished conversation.. Lloyd hung up on me... So VERY RUDE.. I am in shock...Communication and listening skills - NIL ...DISGUSTING MANNERS. Just hope no one asks me about Davis & Park Kitchens, because boy!! haven't I got a story to tell them.
Love my new kitchen
Love my new kitchen. Davis and Park were very professional and helpful with the design of our tiny kitchen. Tradesmen were all excellent and punctual. It looks great and opens out the area. Quality of cupboards is excellent as was the work carried out by the tradesmen. Lots of compliments from friends. Price was great.
Thankyou, l just love it! and would not hesitate to recommend to others.
Can't rate them too highly
Davis and Park fitted out our Kitchen and Laundry in Aberfoyle Park. They were happy to work to our design, gave us great tradesman contacts for building work which needed to happen first and did a fantastic job. Price was great. They were recommended by a friend and I would recommend them to anyone.
Top quality design and manufacture
Our kitchen renovation project has been quite a lengthy project because it involved not just the kitchen, but also the laundry and all the floor tiles in those areas. The overall result is excellent!
We obtained quotes from four suppliers - Davis and Park were the second cheapest (all the same materials etc). The early designs from the four suppliers were quite similar. Each supplier was given the opportunity to "be creative". Davis and Park were the only supplier to come up with the concept of an appliance cupboard and a 90cm free standing cooker. This was a winning design.
A tour through the manufacturing area was provided and showed the cutting edge technology being used. And gradually it started to happen ...
- "Check measure" appointment: Fantastic work by Tim to make sure that the design and the manufacture were actually going to work. Tim really knows his stuff and he gave us confidence that it was all going to work.
- Installation: I cannot speak highly enough of Bill and Tony. Their professionalism, skill and attention to detail was outstanding.
- Issues: There were a couple of minor issues but they were dealt with quickly and efficiently.
My only (minor) criticism is that there project management is not as robust I would like. We decided to use Davis and Park's recommended electrician and plumber because they said, "We will coordinate them". However, it was left to me to coordinate.
But all in all, the quality of the materials, the craftsmanship and attention to detail are outstanding. Apart from that, they are good people to deal with.
Questions & Answers
Sorry, there are no questions yet.