Dealership Direct

Sale went through relatively smoothly, an unroadworthy item was mostly willingly resolved and I was grateful to have the Ute delivered to me in regional Victoria. Despite assurances, the Ute was delivered without a jacking kit. It took numerous requests and almost 2 months of ongoing, emails, a letter from an Isuzu dealer and finally the threat of going to VCAT to be supplied with a suitable jacking kit. Warranty was extremely un-cooperative, unwilling to communicate with other members of the dealership and blamed me for being unhelpful. I wouldn’t buy from them again. Be very careful!

Had to spend money to fix oil leaks and no air filter on supercharger.said it was just serviced tryed to sell me warranty which won’t cover aftermarket parts which is supercharger and most of the vehicle

Team at dealership direct were amazing. Their description of the Ranger I purchased was spot on. Got my finance sorted and then delivered it direct to me over 300kms from the dealership. All within a week of inquiry. Totally stoked with vehicle and highly recommend them

DO NOT TRUST THEM

I bought Kia Sorento GT line in September 2020 from Dealership Direct during the Covid-19 process.

There were 4 issues with the car:
1. dent on the paint
2.scratch on the wheel
3. major a tains on the leather car seat
4. no cleaning
...

Just bought a 2014 Jeep Grand Cherokee and honestly couldn’t be more happy with the condition of the car.
The car drove smooth and was exactly as advertised, Andrew as well as the ladies over at delarship direct we’re very help full in making the process easy to understand and make sure I was aware of everything, honestly hats off to these guys great job

I was advised by the Volkswagen authorised repairer that this vehicle has a major failure. A report was prepared by the repairer and it stated that all my injectors needs replacing as it is leaking diesel into the main engine. The engine needs to be removed, including the gearbox, to replace the seal between the gearbox and the engine which is a major repair and only Volkswagen can attempt to complete

After more than 4 attempt's to contact the company send me the message to come and look at the car. because of coronavirus to make appointment to see it i message Time After Time call them no answer it is a bad service no one should ever buy any vehicle from here now the vehicle says on hold what a joke to this company I was the first one to contact

Purchased Audi 2009 Q5 from a Gold Coast dealership on condition that Audi South Port would fix the problem. Problem was fixed and took delivery of vehicle. Within a week the problem that Audi fixed played up again. Rang dealer and told to contact Audi South Port as they had everything on record. Car taken down to get fixed early March at no cost due to part under warranty. Told them to check why yellow engine light came on. Told the bill to fix the car was $4000. They explained what was wrong. OK. Given a loan car for two days. A week later go...

Not happy with [name removed] at dealership direct. Purchased a 2011 Skoda Octavia for $8000 with driver's side window not winding up/down fully. [name removed] assured that it will be fixed under the stat warranty. So I paid full in cash and took delivery of the car. But then unpleasant things started to dawn on me. Few days later [name removed] told me to come down and bring the car to get it checked at a workshop (called One Stop Brake). I took half a day off work and did so. He then informed me the part needed to be replaced and I had to wa...

Just bought my 2014 Audi Q7 from Andrew and his service was second to none, made buying the car really simple and easy with no stress, the car was also in such good condition I was blown away, definitely Recommend them to anyone looking to buy a car!

I would like to recommend anyone to visit dealership direct if you have plan to buy the car. Andrew,Jemmah,Michael& Jaide are always welcome their customers. I dealt with Jaide who went above and beyond to help us to find a car for us. Very frindly people always ready to help people. We really apperciate you all what you have done for us to find our car.

Recently I have got new Toyota Corolla ascent sports from Chadstone Toyota and It was very unexpected delivery as they deliver wrong car by doing some blunder in contract which we sign without notice. The salesperson Fredrick Arora explained deal for car with sat-nav and we had negotiation on that in between he visited his manager for approval and came with different deal paper which we did not notice and when we got actual car delivery we came to know this car does not have sat-nav. We confirmed multiple times with salesperson person that car deal is with sat-nav before leaving showroom and he also said yes. Now he is lying what has been discussed and they do not have Audio recoding.

Was looking at purchasing one of their vehicles only to realise they are advertising it as the wrong model. They saying it is a higher model but it is clearly not as it does not have the extra features. They should know this because they have a different vehicle with that model that they are selling/advertising and the features are different. This is misleading.

I phoned them and informed them of the error but they didn't admit to it and have not changed the vehicle description. The difference in price and features between the models is signif...

After reading a terrible review, i felt compelled to write and say that we have now bought two cars off Dealership Direct and cannot thank and Andrew and the newly engaged Jaide a glowing endorsement.
I love my new Toyota Hilux and my wifes Asx that we bought last year hasn't missed a beat. Will be back for sure. Cheers Guys David.

One Star is generous. Dealing with a sales rep under name of Andrew hope he had learned manners or run harder during employment interview. Incredible how easy they loose a deal because of poor costumer service. Hope their boss has deepnpocket to keep them employed. Wish him and his team the very best in their future endeavors. Meanwhile, will pray to see them go broke in a very near future