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Deals.com.au

Deals.com.au (page 3 of 17)

3.6 from 330 reviews · View Statistics

Reviews

3.6

330 reviews
5
(182)
4
(38)
3
(4)
2
(6)
1
(100)
  • Product Quality
    4.4 (16)
  • Return Claim MadeYes (11) · No (25)
  • Shipping
    3.4 (5)
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Reviewer Photos & Videos

Kathie

KathieSydney, NSW

Great customer service

published

Was dealt with great customer service, patience and taking time to resolve my issue. Thankyou soo much. I had dealt with another team member just before this one and was told pretty much to do it myself. Thankyou again Mae

1 comment
Deals.com.au
Sue T.Deals.com.au

Best online store in Australia

published

Deals always have great bargains in their website. I have used many of them from car care and service to electronic goods. There is always quick delivery and fair postage prices

1 comment
Deals.com.au
Sue T.Deals.com.au
Sabrina

SabrinaSydney, NSW

So good I’m going back for more!

published

I purchased a voucher for The Watershed in Darling Harbour. I was so impressed I’ll be buying more and taking lots of friends with me! Such a great deal, the staff were very attentive and the food is excellent. Thanks deals!!

1 comment
Deals.com.au
Sue T.Deals.com.au
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Ali

AliCentral Highlands and Goldfields, VIC

  • 2 reviews

Great range of products

published

I shop for just about everything on Deals. Awesome service, always very prompt and correct every time. Bedding, cosmetics, personal hygiene products, just everything you'd expect to see and more on this type of site. Thank you Deals!

1 comment
Deals.com.au
Sue T.Deals.com.au
Rebecca

RebeccaSydney, NSW

  • 2 reviews

Fair customer serviceq

published

I had recently bought a Groupon for the wrong place and Deals were able to quickly change the location by refunding my voucher and allowing me to repurchase the deal.
I have emailed Deals about another voucher I had bought, which the business has now closed and therefore can not redeem the voucher, but I am still waiting for a response from them.

1 comment
Deals.com.au
Sue T.Deals.com.au
Tadpole

TadpoleSydney, NSW

  • 2 reviews

Sailmaker Seafood Buffet

published

Overrated Seafood buffet and overpriced even though it was half priced. Basic seafood - large king prawns that looked great but had no taste at all. Very limited and poor selection outside of the average seafood.

1 comment
Deals.com.au
Sue T.Deals.com.au

Great customer support team

published

Great customer service crew at deals! The customer support staff member went above and beyond to assist me. Thanks very much.

1 comment
Deals.com.au
Sue T.Deals.com.au

Very good offers

published

Had the misfortune of a restaurant deal purchased where restaurant closed before we could use the voucher. Staff at online chat for deals.com arranged a credit for me immediately and efficiently.

1 comment
Deals.com.au
Sue T.Deals.com.au
jpr28610

jpr28610

  • 3 reviews
  • 5 likes

Made me sign up before telling me deal not available.

published

Saw a deal for a seafood buffet. Signed up to get the deal for it only to saw deal is unavailable. Basically false advertising. Saw a previous review regarding movie world tickets and it is very disappointing i had the same problem.

Unless you fix this crap up and misleading people to sign up and give you their details, then there is no point of giving that crap reply saying you are disappointed with out experience and you will private message us blah blah blah.

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inhale

inhaleGreater Melbourne (Inner), VIC

  • 11 reviews
  • 21 likes

Misleading

published

Took the click bait for an ad with 50% off Movieworld tickets. Followed the prompts including signing up for daily emails (which I didn't really want), only to 'view the deal' and see that it didn't actually exist. That is misleading in the extreme and should not be allowed. So dodgy.

1 comment
Deals.com.au
Cecilia T.Deals.com.au
stuart

stuartCRANBOURNE WEST

Terrible

published

Had vouchers purchased for a restaurant and had trouble loging in to deals.com and by the time I could log in again the voucher had expierd . Verry bad experience don't use theses this site there are plenty of better ones.

1 comment
Deals.com.au
Cecilia T.Deals.com.au
sassyspirit55

sassyspirit55South East Queensland, QLD

  • 3 reviews
  • 3 likes
  • Verified customer

Unresolved and unsatisfactory outcome

published
2 comments
Deals.com.au
Cecilia T.Deals.com.au
sassyspirit55
sassyspirit55

UPDATE: FINALLY I am happy to report that this issue has been resolved! The merchant extended the expiry date of the voucher so that I could make a booking that suited us both. :)

Judy

JudySydney, NSW

  • 2 reviews

Customer Service

published

I didn't read the actual delivery time so I emailed Deals and I very polite message came back to me letting me know the estimated time and if I hadn't received it by then who to contact. It was a very pleasant message and I'm happily waiting for my delivery

Sandra

SandraMelbourne

Some very good deals can be had

published

I've used Deals quite a lot and have found them very good value. My one suggestion would be to be able to contact by phone when any problem arises although I realize this can be done via email - it's just that I find phoning more accessible

Hopeless!!! Don't use this company.

published

Each time we've rung them we've been out on hold so long we've had to hang up and they don't answer their emails- although they state a 72 Hour response- that's 3 days to respond to an email- which never happens anyway.
We've waited three weeks for chairs that were supposedly in stock.
Don't use this website or company for anything and the positive review MUST Ave rubbish because our experience has consistently been terrible!!!

1 comment
Deals.com.au
Adam S.Deals.com.au
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Striker

StrikerSydney

Amazing response from Annabel

published

I had an issue with a company closing down after purchasing a voucher from Deals.Com, not blaming them at all.

I decided to email help desk without expecting much. However, I was amazed at the efficiency this issue was resolved by Annabel to my utmost satisfaction, customer for life now. Well done.

1 comment
Deals.com.au
Adam S.Deals.com.au

Goods not delivered yet and unable to contact

published

I bought 3 items 2 months ago. and only one of them I have received. and sent enquiry twice but no response yet. its more than a week. so no help when you needed and there is no contact number.

1 comment
Deals.com.au
Adam S.Deals.com.au

Excellent support service from Deals.com.au

published

I have bought a number of items from Deals over the years and have rarely had any problems. Recently, there have been problems with availability of one item and delayed delivery of another. On both occasions my requests for assistance from the Support Team have been answered promptly and the problems resolved satisfactorily and within 24 hours. I have complimented the team on their courtesy and efficiency.

bad service product not arrived till months, when received was damage ,rubbish fake site

published

bad service product not arrived till 2 months, when received was damage ,rubbish site very unreliable
.................... ordered omo and wella shampoo

1 comment
Deals.com.au
Adam S.Deals.com.au
Helen

HelenMelbourne

  • Verified customer

Ease of use

published

Purchased dinner voucher very easy to make a booking without needing an actual voucher.
Great idea not needing to print out vouchers.

Page 3 of 17
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Questions & Answers

Peter C.

Peter C.asked

I purchased a meal deal in Feb 2020 with Voucher No. FHFQSK5R which was due to expire on 30 April 2020. I tried to book in late March early April but Essence Restaurant said they were not taking bookings due to COVID-19. They said to hold onto the voucher and I will be able to use it after the expiry date when things get back to normal. I rang the restaurant again today and they told me they were not open for meals. They advised me to get in touch with Deals.com and to request a refund which I am doing now. Could you please refund the money that I paid back into my credit card. please acknowledge this request. Thanks. Peter Collina

1 answer
Deals.com.au
Bea A.Deals.com.au

Hi Peter,

Thank you for your time in contacting DEALS!

We're so sorry to hear that you are unable to keep your voucher at Essence Restaurant as they will not be open during this time. We hope that you are safe and we are more than happy to assist you with your refund query.

Please check your inbox for our private message to urgently look in to this for you.

We hope to hear back from you soon!

Kind regards,
DEALS

dogsbody55

dogsbody55asked

I am trying to redeem but it won’t let me do it it keeps sending me to purchase another one for 24.99 pounds subsequently I have purchased more so I want those cancelled and to redeem the original one. This is rediculous try making it simpler. Thank-u Carmel McCawley.

1 answer
Deals.com.au
Bea A.Deals.com.au

Hi Carmel,

We are sincerely sorry to hear that you are unable to complete your voucher redemption as it keeps re routing you to a different site. We will certainly be reviewing this further for you in order to provide you the best fit resolution.

Please check your inbox for our private message asking for your voucher details to assist you urgently.

We look forward to hearing back from you soon and may you have a lovely day!

Kind regards.
DEALS.com.au

Lynda

Lyndaasked

Discount code wont apply NOVCR10, meets fine print, dinner is $59, expires 17/11, today is 16th.

1 answer
Deals.com.au
Cecilia T.Deals.com.au

Hi Lynda!

Thank you for reaching out.

Kindly check your inbox for our PM to assist you further with the promo code.

Have a nice day!

Kind regards,
DEALS.com.au

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