Deco Rug Physical store

Decorug Belrose
Store presentation was excellent
Staff were exemplary . The company was excellent in allways .
Quality of communication and follow up was the best we have ever experinced.
The shutters were competitively priced of excellent quality and installed on time .
Regards
Geof and Sue Green 06/12/2019.

Dealing with decorug was a breeze ! Mr Zirk was particularly amazing and he went out of his way to ensure that the fitting and installation all went smoothly. He ensured that all went well. Would totally recommend his services !

The whole experience was very smooth and amazing. I purchased new flooring and window shutters from Auburn store. Sale representative "Akmal" was very knowledagble and helpful. He completely understood what I was after and gave me a very accurate quote accordingly with explaining the whole scope of works. Then he organised a site measure to firm up the quote. The installation was booked exactly on the dates I requested and the installers "Gerard" for flooring and "James" for window shutters did and extraordinary job and went over and above my expectations.
Thanks to Decorug team who made my place look spectacular. I will definitely use them in the future, and recommend them to my friends and family.

I experienced terrific customer service from Zain at the Caringbah Store in regards to purchasing Vinyl Floor boards. The team went above and beyond to order the particular product that i wanted, and guaranteed that they would make it happen, and it did. Also the communication between Zain and myself was great, always keeping me up to date with the progress, which is key to great service.
Yasin my installer, Was wonderful. He is a very efficient worker and got the job done very well.
Very pleased with my overall experience with Decorug, My floors look amazing, and i would recommend them to my family and friends.
Thankyou!

Angela at Decorug Prospect went above and beyond her call of duty to make our shopping experience wonderful, we took ages to agree and she was so helpful and patient .

Dealt with Steve from DecoRug Alexandria and he was by far the best salesperson we dealt with for new carpets. He came in after hours (8pm) to measure and arranged for the installation to be completed within 2 days! The installers we're excellent, they made quick work of the old carpet and the new carpet was put in perfectly.

After receiving excellent service from Zain at the Caringbah store it was time for installation.
Yasin installed the flooring and has done an excellent job. His attention to detail is outstanding. He explained how the job would progress and always happy to answer any questions I had.
I couldnt be happier with the result.

We just had new carpet installed on the downstairs level of our home. The carpet is wonderful quality and is beautiful to walk on because it is so soft. The service from Decorug was very good throughout the process but the work by the two installers Omer and Cihan was exceptionally good. They were friendly , polite and worked very hard throughout the day. Nothing was too much trouble for them to do and anything I asked them they were happy to help. Thanks gents.

We choose the laminated floating floor to replace our carpets in our apartments and they are beautiful once all is installed. The installer - Yasin has done a great job and great finishing. Love the colour and material.

Mark and his team were, great. Very professional and happy to explain everything, very patient too. The installer Gerard did a great job, a very fine finish. Happily recommend them.

Excellent service akmir was very attentive and very professional and the carpet they laid was of great quality the carpet layers were very quick and also were very professional at all times

We visited the Prospect store for some rugs. The service we received from Angela was fantastic! Even when we needed to exchange a rug she was so helpful and ensured we were 100% happy with our choice. Would recommend her!!

Steven from Prospect Deco Rug provided great service. Was very helpful from the beginning and followed through with great service till the end. Would highly recommend to anyone who requires carpet

Yasin was absolutely brilliant! Extremely efficient and professional, he went above and beyond during the whole floor installation process. I appreciate the time he took to also explain how things are done, he knows exactly what he is doing. We love our floors.

I purchased cellular top down bottom up blinds from the Auburn store. As with all all my other purchases there, Sassan was very helpful and thorough with the quoting process.
Also very happy with the measurement and installation process from Eric which was very precise. I got a wonderful product and it looks amazing.

I am very happy with Decorug Prospect - Alex in particular but also his team were very patient with me and answered all my questions with relevance and expertise. Alex was professional, honest and knowledgeable, the process was smooth and transparent. Omer Yaman our installer did an awesome job, he was professional, courteous, patient and hard working
Our project ran to schedule and Alex,Omer and his team were a big part of this
I highly recommend Deco rug Prospect and their HQ team. Excellent value for money

Had another great experience in Decorug store in Prospect. Angela has served me each time and has been very helpful and pleasant to deal with. Alex was great too. Will come back again
Gordana
Greystanes NSW

Yasin had a big challenge with our apartment. He worked extremely hard every day, had excellent knowledge and skills and was committed to achieving the best outcome for us. He is a real professional. The advice from Decorug was high quality and professional without the pressure tactics of other companies.