??!
1 photo
Deco Rug Physical store

Deco Rug Physical store

4.4 from 200 reviews · View Statistics

Reviews

3.4

5 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    4.0 (4)
  • Return Claim MadeYes (5) · No
  • Customer Service
    5.0 (3)
  • Warranty Claim MadeYes (0) · No (2)
Previous
Next

Reviewer Photos & Videos

tan

tanSydney, NSW

  • 2 reviews

Yasin is the best

published

We had Yasin lay our floor board for us nothing was to much trouble he made sure we where happy with everything before he left us ...
Thank you so much

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jayb

Jayb

  • 2 reviews

Fantastic customer service!

published

We visited the Prospect store for some rugs. The service we received from Angela was fantastic! Even when we needed to exchange a rug she was so helpful and ensured we were 100% happy with our choice. Would recommend her!!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationProspect
Warranty Claim MadeNo
1 comment
Deco Rug
Deco R.Deco Rug

Hi Jayb, thanks for taking the time to leave a review. We are so glad to hear that you love your new rug- we'll be sure to pass your feedback on to Angela. Have a lovely day!

Carolyn

Carolyn

  • 3 reviews

Very happy and loved the service.

published

We had to replace our timber floors due to unforseen problems. Deco Rug head office and Prospect could not have been more helpful and prompt!!
Great installers..thanks Ryan, and beautiful craftsmanship!!

Customer Service
Product Quality
Return Claim MadeYes
Store LocationProspect
1 comment
Deco Rug
Deco R.Deco Rug

Hi Caroyln, thanks for taking the time leave a review. So glad to hear that you are happy with your new flooring- we will be sure to pass your feedback on to the Prospect team, the head office team and our installers. Have a lovely day!

Home Decor Shops

Find out how Deco Rug Physical store compares to other Home Decor Shops

Know better, choose better.

Compare all
JCA

JCABrisbane

  • 2 reviews

Do not use this company!

published
Return Claim MadeYes
1 comment
Deco Rug
Deco R.Deco Rug

Hi there, thanks for taking the time to leave a review.
We are very to hear that you have had this experience with your flooring installation.
Could you please send me through your order number so that we can look into this for you?
Thanks.

not a good result beware consumers

published

Asked them to give me a plan on fixing our floor and told us we would have to clear out our bottom level of the house and it would take 2 weeks to fix when the original install took 2 days feel like they are trying to make it to hard to have it fixed now they are not calling back

Product Quality
Return Claim MadeYes
1 comment
Deco Rug
Deco R.Deco Rug

Hi there, thanks for reaching out to us. Our apologies that you have had issues with your flooring. Could you please send through your order number so that I can look into this for you? Thanks.

See all Deco Rug reviews

Questions & Answers

Sorry, there are no questions about Deco Rug Physical store but you can read 3 questions about Deco Rug.

Get an answer from our members and Deco Rug representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.