Received amazing service and product with our plantation shutters. Alex from Decorug prospect was amazing in helping me find the right shutters fitted for my house - if you want excellent service ask for him. The job took 4 hours, which was shorter than expected and the did a fantastic job.

We had hybrid laminated flooring installed by our local Decorug store and were initially happy with the quote and selection of of the actual flooring. Our installer Gerard was fantastic, very friendly and even went out of his way to help us when we found a small imperfection on one of the boards. We were less happy with the overall service of the local store: calls and emails were not returned quickly and there has been no after sales follow up or service. The gentleman at Decorug Head Office was friendly and professional, but he was let down by several contractors not being professional.

The installer Ryan was conscientious and methodical in completing the job. He kept in touch to make sure everything was perfect. He cleaned up afterwards. Can’t expect any better service. Great job. Highly recommended

We went to Decorug Marsden Park Store and we were assisted by Les. He also came to our property for measuring. He is informative and helpful. The flooring was installed by SRI and his boys. They are polite, friendly and professional and the installation was excellent. We are very pleased with the quality of their work. Higly recommended.

One of the worst installation received from Deco Rug. Look at the bottom pictures. It was done 4th of October 2019. I have contacted Deco Rug and made multiple complaints and deco rug doesn't do anything about it. Deco rug also remove my door from bedroom, when they install the carpet and door never return to the door frame. Absolutely dangerous and illegal in Australia. I have raised the issues with Fair Trading to escalate and follow up to get my money back. Dear all, DO NOT TRUST DECO RUG. They are fully Scammers and work as Doggy retailers and Ripping innocent people money. Be aware and Careful. My next Aim to take them to Current Affairs Show. Stay away from this Deco Rug Retailer.

I experienced terrific customer service from Zain at the Caringbah Store in regards to purchasing Vinyl Floor boards. The team went above and beyond to order the particular product that i wanted, and guaranteed that they would make it happen, and it did. Also the communication between Zain and myself was great, always keeping me up to date with the progress, which is key to great service.
Yasin my installer, Was wonderful. He is a very efficient worker and got the job done very well.
Very pleased with my overall experience with Decorug, My floors look amazing, and i would recommend them to my family and friends.
Thankyou!

- Paid premium amount for so called VERISHADES. Look great but start falling on very first day. Sent several emails. Installed on 17 June. Not been fixed yet. After sales service is very bad.