- Essential Queen
Queen size Few cm short in width, no support at the edge
I came across to this brand on FB, and don't have much budget. Their mattress price is fair, and I like the firmness of it.
But a bit disappointed with the width of the mattress is a few cm short. (I've opened the mattress 24hrs before placing on my frame)
the edge of the mattress doesn't really have support, u pretty much would slide off your bed if u on the edge.
Cause the width of the mattress is short, my bed sheets is even bigger then the mattress.
Contacted the customer service after reliezing the width is at least 3cm shorter, th...ey tell me is because it still haven't fully expend so waited a week to see if any thing changed, but nope. Contact them again, but apparently 20yrs warranty does not cover this. (which is normal) but didn't expect when u get a mattress that is not the proper size. (have just received last week) Price is fair and the firmness is gd, but I don't think I will ever purchase from here again.
Purchased in April 2020 for $350.00.
Was hoping it was a bit firmer
The bed is nice and I feel it is good value for money. I had thought you could adjust firmness and would really like it to be a bit firmer than it is. A bit if sagging i was not expecting. 74 kilos, so its not a weight issue. If you can advise if there is a way to adjust firmness, i could really love this bed! The material are nice. We bought the pedestal for it and the whole bed just looks so nice. A bit of a glitch in the delivery process, but overall, A good bed for price. If i learn that i can adjust firmness, that would substantial...ly improve my score (and my sleep). Nice bed. NOTE.. waited a few days to post this, hoping someone would contact me but they have not. Disappointing. My review of the bed remains the same. I have no idea if the mattress can be made firmer and the company has not yet reached out, which says a lot to me about their customer care. With two more beds yet to purchase, it would have been good to get some CX
Purchased in January 2020 at Online.
Not as firm as I would have hoped.
The delivery was fast (4 days) and the mattress was well packaged. I've had pocket springs mattresses before and have never actually felt the springs. For this one, I obviously did not feel the springs because of the mattress top but I was surprised to feel them on the sides. It offers good support and is comfortable but I was really hoping to have something more firm.
Purchased in November 2019 at E-Living Furniture for $215.00.
The reviewer stated that an incentive was offered for this review
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Questions & Answers
20 year warranty? on what? Nothing would last that long on any mattress.
With the Deep Dream ... is it soft on the top ? Like a pillow top? Is the Green Tea necessary ? What does that do ?
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|Type||Gel Memory Foam and Pocket Spring||Gel Memory Foam and Pocket Spring||Gel Memory Foam and Pocket Spring||Gel Memory Foam and Pocket Spring|
|Thickness||34 cm||34 cm||34 cm||34 cm|
|Manufacturer Warranty||20 year(s)||20 year(s)||20 year(s)||20 year(s)|
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