- Verified purchase
Truly terrible product and service
I ordered from the UK. The website had repeated messages come up stating how people we’re ordering from the UK. No mention of any additional postage fees. Product arrived late (over a month) and I has to pay £12 import fee. I have contacted the company several times with no reply to my email. I thought the cost might be worth it but the product is quite disgusting- overly sweet and artificial tasting. Nacho cheese flavouring just taste of cumin. I’m really appalled at this crappy company. Feels like a con.
- Verified purchase
Tastes nothing like advertised
Firstly I opened the cheap plastic package noting the lids were flimsy and the smell was nothing like bacon, reminded me of those $1 packet pastas you get at the supermarket. However I pushed ahead and attempted to sprinkle onto some home made pasta. It doesn’t sprinkle at all - comes out in heaped spots. But I stirred it through. The flavour was more bbq tasting and not very nice, no one finished their meals that night (2 adults 3 kids)
We then tried the nacho cheese flavour and again doesn’t taste like cheese but it did smell a bit better. A...
Too high in sodium, and tastes nothing like bacon
Maybe it works for vegans who never ate actual bacon.
I bought all 5 flavors, and well... OK... The Original, the BBQ, and the cheesy are just salty (as salty as MSG in Chinese food), the maple smells sweet, and taste sweet (but nothing like maple syrup or bacon). Overall, it doesn't taste healthy at all... and they even use children in their ads. Parents, please, don't buy their idea to make your kids eat vegs by adding this. They might eat their vegs, but then suffer from high blood pressure.
Worst Customer Service
The company’s products are okay. Most of the seasonings taste like a basic BBQ chip seasoning.
The worst part is that the website will say free shipping on International orders. This is also confirmed on the payment screen. When the product eventually arrives (which can be a bit of a wait at times) you won’t be able to get it! I’ve received calls from FedEx stating that there’s around $25 owing in shipping fees after I spent over $100.
I emailed the company’s customer service to only receive an automated email back with my tracking number.... I sent 4 follow up emails in the days after this as well. No response. It wasnt until all of this happened that I realized that I was not alone and my experience was like many others. Save yourself the time and money. Do not buy from this company.
- Verified purchase
Do not buy!
I only gave 1 star because I have to give at least that to write the review. Do not spend your money here. They are using COVID-19 delays as a reason why my order is not even on the way! It's been a month and when I did hear back from customer service (only via email) they gave me 2 fake tracking numbers. One from DHL (DHL's customer service says their tracking numbers are 10 digits, the one they gave me was 14 digits) never returned info except that a label was created 2 days after my order. Then they emailed me a USPS link (not tracking numb...er) saying that now USPS had the package. The link shows no information at all! I waited a while longer and eventually asked for a refund. My request for a refund was ignored by the company. They told me to just 'wait a little longer'. This company appears to be scamming people. ***keep your money, don't buy!
Doesn't live up to the hype
I noticed this being sold in Woolworths, so I kept an eye out for when it went on special. Bought it for only $3.90 so didn't waste too much money on it thankfully. Doesn't taste like bacon, I don't really know how to explain it. It doesn't even at least smell like it. The packaging is rubbish too, I find it hard to shake out the seasoning onto anything hot.
I tried to leave a review on their website, but was obviously not accepted, since I bought it from woolies not direct. Will not be purchasing again. I agree with another reviewer, it might taste like bacon to someone who has never eaten it? Leave the vegan products for the vegans!
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