has had the keyboard replaced 3 times in last 2years (under extended bought warranty)
terrible. we have had to replace keyboard 3 times in last 2 years, luckily under the 'extra 2 yrs warranty we purchased'. there has also been odd 'not turning' on moments as well on an off and periods where it seemed to get very hot, while charging. i think the battery is also running out a lot quicker already, item was only purchased in dec 2019. not happy, won't be buying again, need to upgrade for yr9 next year as I am confident keyboard will fail again.
Purchased in December 2019 at Dell Australia for $700.00.
I bought this same machine with 32gb HD, no-one said "beware" that I should install any programs on ext USB. The first time it updated windows it ran out of room and ever since May it has been telling me to free up space. I put it away for 5 months, now I have spent hours on the phone and the Dell Tech has removed all updates and anything he could find and now I have 720 mb of space! It will not even reformat itself so Dell can start again - because, you guessed it - I need to free up space. The Dell man has gone away to seek further help on what to do meanwhile he could not log my call as their system has a problem, Says it all really, fingers crossed for Friday when he is supposed to call me back!
Worst laptop and service from DELL
Initially this laptop, Dell Inspiron 3179, was good value for money but then in March 2018 (less than 11 months old) the battery died and I had it replaced after alot of painful back and forth with Dell's support team. Now in Sept 2018 the battery has died again and I'm told by Dell they won't replace it as it's out of warranty even though I had it replaced in March, unfortunately they don't have records of the replacement as the technician did not note the battery replacement in their system. The support team told me not to expect the Dell bat...tery for this model to last long, I'm surprised considering it was less then a year old when it died. I've used apple, acer and lenovo laptops and all their batteries lasted for years. Really disappointed in this Dell laptop and the terrible service I've received. I've learnt my lesson and I'll never invest in Dell again.
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Terrible! Just a rubbish
I bought it $330. First 11 month, there was no problem. But after that, storage became full and I tried clean up which didn't help. Storage cannot reduce then I seek expand storage. Dell cannot activate expand function. 30GB is too small and unable to expand is not fair! When I tried to expand, I lost windows 10.
Dell Inspiron 11
Bought the device August 2017. It functioned ok till November. I put it away until Jan when uni started. Started preparing for uni Jan 2018 and it overheated within minutes. It stopped working. Rang customer support bc they close at 8pm. Except they’re closed in my time zone. Dell continues to go downhill. if anyone can recommend a decent touchscreen 11-15 inch, I’d appreciate it.
Very poor build quality and reliability
Bought this laptop at JB HiFi on 8-Jan-15. I was setting it up and was registering it when I noticed the keyboard was bouncing with each keystroke. Eventually 4 keys came off the keyboard! I was really surprised by this seeing such good reviews for this laptop. I bought this for my daughter's schooling (BYO device). I am not confident at all that this laptop will last. Absolutely disappointed by this experience.
Update: The unit was replaced the next day with a new unit. 6 months later, the new unit would not turn on (even with the charger p...
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