DeLonghi PrimaDonna Avant ESAM6700 (Stainless Steel and Black)

Good machine, once set up properly makes great coffee – We’ve had this machine probably for over four years, there are three coffee drinkers in our house and this machine has been used non-stop for the whole time. Now we have purchased a brand-new top of the range DeLonghi for home and have decided to take this machine to work as my old DeLonghi at work is probably close to 10 and is starting to give some issues.

This machine has made 4800 coffees in total and still works the way it did when it was new.

Roughly one month after the warranty finished milk frother stopped working and DeLonghi happily approved a warranty claim even though the warranty had run out (I was very happy with DeLonghi) the issue took two or three visits to the repair centre but was finally fixed under warranty.

After that made perfectly hot cappuccinos and milk based drinks (probably worked better than ever before).

I have been very happy with this machine and would definitely recommend it.

Terrible quality, not worth buying – I paid $2974 for this machine in 2009, and as someone pointed out, makes good coffee when it works. However, I spent ore than $1400 on repairs. Terrible quality of parts and possibly workmanship. Never again! Spare parts extremely expensive and I tend to believe that DeLonghi is just a seller from who knows where...the name is just a ploy.

More problems than its worth – This is our second Delonghi automatic coffee machine purchased and paid a lot of money for as I'm very happy with my first purchase. We have had problems from the start.The problem is with the milk jug.The milk is lukewarm a know issue with these machines and its also spurts and spits out milk on all settings.We have done all trouble shooting had machine serviced however its always back to same issues unfortunately.Only able to have it on cappuccino setting to get a decent amount of milk.Its a discontinued model for a reason i guess but so is my ever reliable other machine we love and use alot. I personally cannot recommend purchasing and am stuck with a dodgy machine that meant for a gift.

What a piece of Junk! Stay clear of Delonghi – So disappointed in this coffee machine! Thought I was buying the best top of the range coffee machine. This machine has cost me a fortune. Constantly in the repair shop. Now the screen has gone, so I think it will now turn into landfill because I don't want to pour one more cent into it. My cheap coffee maker from Aldi has made more coffees for me than this crap box. I will never buy Delonghi again.