Erratic beeping will drive you insane
This heater looks fantastic and when it works heats up an area well. However, there is a serious flaw. There is an annoying erratic and sporadic beeping. The instruction manual does not address it. I have two, which for no reason, will switch on and off and beep incessantly. My parents also bought one, which has the same problem. I would not recommend this product, unless you have enormous patience.
Purchased in June 2018.
Heater not working as described
Bought Friday (2 June) tested heater in store. Set up lounge / dining worked well 1st night temp @ 27/28 with fan for some of time. 2 nights later heater keeps cutting off with multiple beeps & flashing of all panel so switch off @ power point as the off button not responding. Unplugged & left for a while then plugged back in restarted & it happened again. Not happy. Have taken heater to HN (9 June) they have 'tested' in the store and can find no fault, H Norman saying it could be the power point that it's plugged into. Now i have to collec...t my heater and take home and if fault happens again i am to video with my phone! Disappointing as i have an older column heater which i was updating with this one and the column heater works fine works fine from this power point. Whatever happened to the customer is usually right. The HN ppl keep telling me that the 'testing' they have done shows it's fine and if they refund me they (HN) will send back to Delongi and if heater tests OK with them HN will not get their money back! something i didn't need to know. Ah yes the over sharing is a sign of the times.
Questions & Answers
Delonghi HCX9124E error 1.9
Hi, my Delonghi heater is broken. It goes to start up when I press power but then the screen starts blipping quick quickly and then all the screen lights up and it shows the number 1.9 ?
These heaters actually appear to have terrible reviews that detail this as a common occurrence and malfunction. Do you know what this could be, and whether it is worth trying to fix the issue?
Lucy, save yourself the heartache and dump it. As we had received 2 equally dud replacements with neither manufacturer nor retailer giving satisfaction I took mine apart to look close up at the cheap crappy parts inside then happily binned the lot.
I then got a Kogan brand replacement delivered to my door within 48hours which is better and at $120 approx., a third of the price. So long DeLonghi - never again!
hahahahah! oki, cheers Bazza. I'm glad you have some reliable warmth now :)
Can I fix my heater. It’s winter again and just out of storage. Back to the same old problem of error messages and random shut downs.
This is a warranty replacement already. It took ages and many phone calls and persistent trips up the Parramatta Road to get the first one changed.
This one has been working very well but today, keep having this issue with plug icon on the panel and not working, but its 100% plugged. We tried all the pluggs on our wall but the same. at the end of panel display, it shows 3.1. I wonder this is some kind of error number display... anybody has this issue?
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|Heater Type||Convector & Panel and Portable|
|Dimensions||555 x 820 x 75 mm|
|Features||Energy Saving Mode, Thermostat and Timer|
|Additional Features||Anti-Frost Function and Thermal Cut-Off|
|Manufacturer Warranty||7 year(s)|
|Colour / Finish||White|
- GTIN13: 8004399131118
- MPN: HCX9124E
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