Erratic beeping will drive you insane
This heater looks fantastic and when it works heats up an area well. However, there is a serious flaw. There is an annoying erratic and sporadic beeping. The instruction manual does not address it. I have two, which for no reason, will switch on and off and beep incessantly. My parents also bought one, which has the same problem. I would not recommend this product, unless you have enormous patience.
Purchased in June 2018.
2nd yr June. Started having the same issue as "Heater not working as described " found the timer being the issue. As the buttons are hard to see at night they may have been pushed. Delayed start and Delayed stop were adjusted and this stopped the multi icons coming up
Now running as it was. Heats a large room. Happy with the fam as this quickly warms up the air then you can cut it back to maintain temp.
Heater not working as described
Bought Friday (2 June) tested heater in store. Set up lounge / dining worked well 1st night temp @ 27/28 with fan for some of time. 2 nights later heater keeps cutting off with multiple beeps & flashing of all panel so switch off @ power point as the off button not responding. Unplugged & left for a while then plugged back in restarted & it happened again. Not happy. Have taken heater to HN (9 June) they have 'tested' in the store and can find no fault, H Norman saying it could be the power point that it's plugged into. Now i have to collec...t my heater and take home and if fault happens again i am to video with my phone! Disappointing as i have an older column heater which i was updating with this one and the column heater works fine works fine from this power point. Whatever happened to the customer is usually right. The HN ppl keep telling me that the 'testing' they have done shows it's fine and if they refund me they (HN) will send back to Delongi and if heater tests OK with them HN will not get their money back! something i didn't need to know. Ah yes the over sharing is a sign of the times.
The heater is heavy and easy to store as all parts can be removed, it does not take too long to warm up. I could use it in bedroom or dining room. It does not take long time to cool down. it s easy to carry and good looking too!
Performs well, only minor issues
This heater is easy to setup and use. We use it to heat our 20sqm bedroom, which it does quite well. It is completely silent and does have a fan setting. One of the issues that i have is with the thermostat. I have a room thermometer which indicates the room is at the temperature set on the heater, however the heater will still be pumping out heat constantly on the highest setting. The only way I can get around this is if I switch on the 'eco' setting, which as expected immediately brings the heater down to the lowest setting or sometimes switc...hes the heating off. The other problem being that the buttons are impossible to see at night, and because they are the indented touch type, you can't just run your finger down them and count to see which one you need as you will end up pushing all of them. Still a descent heater and would defiantly recommend.
I was a bit sceptical before purchasing this as the claims seemed off. I reluctantly purchased it and was not disappointed with the functionality. It seems to heat up the room relatively quickly but I also noticed the power drain to be quite mediocre compared to its competitors. Despite this, it's a great product.
Heats up the bedroom extremely well. Thermostat works well though it seems to heat the room itself to a greater temperature than is selected, probably because heat rises and the heater is on the floor. Good looking unit. Easy to assemble, easy to use and very quiet. Does a great job. The fan is nice and warm.
It's a good product. It's very quiet and good when watching tv or in the bedroom. It's asthetically pleasing and works really well. I love the settings for it and it's very user friendly. It's a beautiful heater and keeps the room nice and warm all day and night long.
Great value for money
This heater is great. I love the digital display and its ability to maintain a desired temperature on low power settings. It runs silent on all modes except the highest. The only reason I did not give 5 stars is because the fan mode is louder than I expected. Overall very pleased with this product.
Questions & Answers
Delonghi HCX9124E error 1.9
Hi, my Delonghi heater is broken. It goes to start up when I press power but then the screen starts blipping quick quickly and then all the screen lights up and it shows the number 1.9 ?
These heaters actually appear to have terrible reviews that detail this as a common occurrence and malfunction. Do you know what this could be, and whether it is worth trying to fix the issue?
Lucy, save yourself the heartache and dump it. As we had received 2 equally dud replacements with neither manufacturer nor retailer giving satisfaction I took mine apart to look close up at the cheap crappy parts inside then happily binned the lot.
I then got a Kogan brand replacement delivered to my door within 48hours which is better and at $120 approx., a third of the price. So long DeLonghi - never again!
hahahahah! oki, cheers Bazza. I'm glad you have some reliable warmth now :)
Can I fix my heater. It’s winter again and just out of storage. Back to the same old problem of error messages and random shut downs.
This is a warranty replacement already. It took ages and many phone calls and persistent trips up the Parramatta Road to get the first one changed.
This one has been working very well but today, keep having this issue with plug icon on the panel and not working, but its 100% plugged. We tried all the pluggs on our wall but the same. at the end of panel display, it shows 3.1. I wonder this is some kind of error number display... anybody has this issue?
Get an answer from our members and DeLonghi representatives
|Heater Type||Convector & Panel and Portable|
|Dimensions||555 x 820 x 75 mm|
|Features||Energy Saving Mode, Thermostat and Timer|
|Additional Features||Anti-Frost Function and Thermal Cut-Off|
|Manufacturer Warranty||7 year(s)|
|Colour / Finish||White|
- GTIN13: 8004399131118
- MPN: HCX9124E
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