Erratic beeping will drive you insane
This heater looks fantastic and when it works heats up an area well. However, there is a serious flaw. There is an annoying erratic and sporadic beeping. The instruction manual does not address it. I have two, which for no reason, will switch on and off and beep incessantly. My parents also bought one, which has the same problem. I would not recommend this product, unless you have enormous patience.
Purchased in June 2018.
Heater not working as described
Bought Friday (2 June) tested heater in store. Set up lounge / dining worked well 1st night temp @ 27/28 with fan for some of time. 2 nights later heater keeps cutting off with multiple beeps & flashing of all panel so switch off @ power point as the off button not responding. Unplugged & left for a while then plugged back in restarted & it happened again. Not happy. Have taken heater to HN (9 June) they have 'tested' in the store and can find no fault, H Norman saying it could be the power point that it's plugged into. Now i have to collec...t my heater and take home and if fault happens again i am to video with my phone! Disappointing as i have an older column heater which i was updating with this one and the column heater works fine works fine from this power point. Whatever happened to the customer is usually right. The HN ppl keep telling me that the 'testing' they have done shows it's fine and if they refund me they (HN) will send back to Delongi and if heater tests OK with them HN will not get their money back! something i didn't need to know. Ah yes the over sharing is a sign of the times.
Good but beeps are too loud
Good quiet heater does the job very well but if you want it to turn itself off of delay start the beep is so loud. Really annoying and you cannot turn it down or off . So if that’s not a problem then you’ll love it . If you don’t like noise then avoid
Suits our requirements perfectly.
We chose this heater for a bedroom and while it is large for a 3x3 room, it operates so quietly with minimal power use that we were pleasantly surprised. Also keeps the room at an even temperature.. On a higher setting it heats our open plan living room. The heater is light, well designed and sturdy. We are delighted!
Very good electric heater
Very good electric heater bought to heat large living room during winter so as not to operate reversible air conditioner for sake of few hours, ceramic technology and easy to use controls, is very safe around young children and pet animals who cannot be easily burnt accidentally. Very good design and produces warmth very quickly.
Ok but not suitable for large areas
This heater performs well, but doesn't heat up large open areas well, such as living room. This is to be expected. Also, I found the controls not very easy to use as they're the same colour as the panel, hence it's easy to press the wrong control without having a good look especially if the room is dark. Plain simple buttons in a lighter colour (i.e. colour different to the control panel itself) would have been better.
This is WOW product
It is look Pannel heater but! has fan inside!
First day..I feel was soso hum...cuz any oil or ceramic heater could smell one day...
From 2nd day! OMG!
This product really quiet that I need to double check it has been turn on properly!
And super fast heat up the room.
Actually I hav one of this in my living room ..of course the sellers recommend that this size won't be enough to heat up big living room. But I need it for my son's play area in the morning. It heat up well enough! cuz where I'm living has not that cold except morning. for ...me didnt have to I feel hot just abit warm air in a big living room ~ this is the product for me and son! And Hav one more in the room~ of course warm enough and dont have to wait even 5min to feel warm! Perfect so far! (wanna see next few yrs also but, manufacturers' warranty is 7yrs. It says on the box)
Great for kids room
We bought this heater for use in our toddlers room as our house is freezing at night. We've been able to keep the temperature consistent without the air getting to dry or fear of burnt little fingers. It makes it much easier to figure out how to dress our boy overnight.
Best Heater ever purchased
Very quiet and silent operation.
Safe for kids, not very expensive and has 2 years warranty with it. The body of the heater looks elegant and looks good in the living room.
Beautiful heater, it is very convenient and warm during winter. Worth the money to buy for this heater. I was told by my friend to buy this and I wouldn't agree more to recommend it to others.
We bought this heater to go in the nursery- it is very quiet and keeps the room nice and toasty overnight. The panel is also very safe to touch- no burns here!. The electronic controls are a great feature aesthetically although I doubt they are as sensitive as the digital display likes to suggest- be aware that the display casts a significant amount of light, so if you want a totally dark room then get a model with manual dials instead. Lastly, the digital touch buttons will please some with their ease of use but may annoy others because it can be very difficult to see the buttons in a dark room.
Beautiful heater, it is very convenient and warm during winter. Worth the money to buy for this heater. I was told by my friend to buy this and I wouldn't agree more to recommend it to others. It would keep the room temperature warm also and keep our body well
I bought this panel heater because it looked sleek and I read good reviews. It has wheels so you can easily move it around. It comes with 7 year manufacturing warranty too!
Not sure if it's because it's new but it took a little while to heat up and it smelled bad for the first hour.
I'm definitely happy with my purchase!
Review update: it warms up the room where the heater is pretty quickly and it doesn't get uncomfortably hot. It does warm up the other rooms too but it takes a little longer. No more bad smell either! Which I read in the manual is normal the first time you turn it on anyway.
Still happy with my purchase.
Great for heating a small room
We use this to heat my daughter's room at bedtime and for midnight feeds. It's great - absolutely silent on the first three settings and works really quickly to heat the room. Only complaint is that the buttons beep when touched/activated which would be fine in any situation but trying to switch it off when my child is asleep (although so far so good). The buttons are self explanatory and easy to use but a little sensitive so it's easy to accidentally raise the temperature by a few degrees. The silence of it is so good it would be easy to forget it's on which is both a pro and a con.
Great Item and value
This is a wonderful heater, visually stream look with digital display. Heats really well and distribution of heat is great. Not too noisy so doesn't interfere if its in a lounge room or a kids room. For the price of this unit compared to others on the market it is value for money and I wouldn't hesitate to recommend this to other people
Questions & Answers
Delonghi HCX9124E error 1.9
Hi, my Delonghi heater is broken. It goes to start up when I press power but then the screen starts blipping quick quickly and then all the screen lights up and it shows the number 1.9 ?
These heaters actually appear to have terrible reviews that detail this as a common occurrence and malfunction. Do you know what this could be, and whether it is worth trying to fix the issue?
Lucy, save yourself the heartache and dump it. As we had received 2 equally dud replacements with neither manufacturer nor retailer giving satisfaction I took mine apart to look close up at the cheap crappy parts inside then happily binned the lot.
I then got a Kogan brand replacement delivered to my door within 48hours which is better and at $120 approx., a third of the price. So long DeLonghi - never again!
hahahahah! oki, cheers Bazza. I'm glad you have some reliable warmth now :)
Can I fix my heater. It’s winter again and just out of storage. Back to the same old problem of error messages and random shut downs.
This is a warranty replacement already. It took ages and many phone calls and persistent trips up the Parramatta Road to get the first one changed.
This one has been working very well but today, keep having this issue with plug icon on the panel and not working, but its 100% plugged. We tried all the pluggs on our wall but the same. at the end of panel display, it shows 3.1. I wonder this is some kind of error number display... anybody has this issue?
Get an answer from our members and DeLonghi representatives
|Heater Type||Convector & Panel and Portable|
|Dimensions||555 x 820 x 75 mm|
|Features||Energy Saving Mode, Thermostat and Timer|
|Additional Features||Anti-Frost Function and Thermal Cut-Off|
|Manufacturer Warranty||7 year(s)|
|Colour / Finish||White|
- GTIN13: 8004399131118
- MPN: HCX9124E
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