RUSTY AFTER A MONTH
It has taken 2 weeks to get rid of the very tinny taste. Also 3 weeks later the inside has rusted . Taking it back to good guys today as not happy. I absolutely love the look of it and was so excited to buy it but very dissappointed! Going for a different brand. I thought $100 for a kettle was steep and it is if it rusts within the month.
Wouldn’t buy a new one
Loud, very loud for a premium kettle, taste is fine. It’s slower than most, but that’s because of the 1.7l volume, which is larger than most.
Had this kettle now for 5 yrs now, average 3 boils a day, but it disappointed me from the very first year for what you would be touting the looks. The chrome started peeling the first year and asked if something could be done about, the staff at the good guys said it wasn’t an issue that could be resolved.
Was super excited to have saved up to afford a kettle that i had been wanting for quite some time.
I was under the impression that DeLonghi was a good brand. Only backed by a 1 year warranty should have warned me. In 14 months I noticed the outside of the kettle rusting. Upon further inspection the inside of the kettle rusted as well. Was so shocked by this. Would not purchase another item from this brand.
Purchased in March 2019 for A$120.00.
Worst kettle design possible
The lid is very difficult to come off or get back in. When it does come off, the residual moisture trapped in the lid gets everywhere. The water meter does not reflects the actual water level. The last bit of water would never come out without spilling everywhere. The worst is that it takes like 3 times the time to boil the same amount of water with other kettles. The worst possible kettle ever.
Purchased in January 2019.
My first kettle lasted about 2 yrs then stopped working so we bought another one and same thing happened after 2 yrs stopped working , expected more for the price these sell for. Wouldn’t buy another one
Purchased in January 2018.
Best kettle I’ve ever owned.
This is definitely the best kettle I’ve ever owned. The pouring spout is perfect, never spills a drop, it doesn’t leak when boiling, and the water tastes great.
It wasn’t cheap, but definitely worth the extra money, plus it looks great in my kitchen (I got the dark blue), doesn’t even show finger marks like most other kettles do. Highly recommend!!
- Icona / Icona Vintage Kettle
- Verified purchase
it must be 1-2 years out of warrenty but it keeps stopping working, i'm a bit worried it might be dangourous. Not very good as I paid to get a good product and only lasted a few years. Not impressed with China produced goods. Update : having said this review, we have gone and purcchased another delonghi this weekend, for hte price, functionality and look, we think it is good value even if it fails after 4-5 years. Probably no different to any other brand these days.
Purchased in April 2016.
A quality product with a stylish look and great colour. Works well and gives that extra look to our kitchen.Just bought another kettle along with the matching toaster as backup, incase DeLonghi changes the design. Love the look.
November 14th 2019 Update: Great design
Had this kettle for three years now and have just bought a back up one as Delonghi seem to be changing there design and I wanted to keep the look in our kitchen.
The quality is top notch and this little work horse never misses a beat.
Good quality finish as well.
Would definitely recommend.
I have had this kettle for near 6 years and absolutely love it. I love the look of it, I have lived in several places since owing it and it has looked great in every kitchen. It gets used daily and sometimes several times per day and is still as good now as it was new. The only thing I am disappointed about is that the Beige colour has now been discontinued so I cant buy a back up for when this one eventually stops- hopefully that isn't sometime soon. Will definitely be looking at another DeLonghi when the time comes.
Purchased in January 2014 for A$149.00.
This kettle has lasted me 4 years!!! And I have tea around 3 times a day. Very impressed with it, except only recently it has started to leak when I tip it to pour water into my mug. Otherwise.. i think it lasted pretty well for a kettle that gets used so much.
Looks good. Bought from Myers.
Water tastes fine, level hard to see. Speed of boiling okay. Colour very nice. Downhill from here. Lid is very tinny and ill fitting. The worst fault is how quickly the inside base discolours. Every couple of days I boil a couple of cut lemons in it to remove the stains. Even this doesn't work 100% each time. My old cheap red Kmart kettle leaves this expensive one for dead. Glad I didn't throw it out!
Purchased in April 2019 at Myers.
Don't judge toaster and kettle by its cover!!
I have always admired De Longhi products but they were a little out of my price range. Last year one of the major supermarkets offered a De Longhi package deal which I could afford. Well, I was really impressed with their beautiful pastel colours instead of traditional silver or black and I thought how well the pale blue toaster and kettle would look in my kitchen, so I bought them on the spot!
Here's the judging by cover part; I have always thought that De Longhi was a good brand, unfortunately, the products I purchased quickly turned to disa...ppointment! The kettle spout is too narrow to allow a stream of water to fill up the kettle. I started to use this way to fill the kettle after the lid kept falling into my cup! The lid requires a resounding bang for it stay on. The 4 slice toaster though is the big disappointment; there are 6 browning settings on the toaster and turning the somewhat tinny knob to 4.5 setting it will still only toast one side and barely the other; I don't know how many times I have to toast the bread twice to get a decent colour. I have had a $10 jug in the past, the same with a toaster, and, even though they were as cheap as chips, I had more bang for my buck as the expression goes!
Purchased for A$130.00.
- Icona KBO2001
- Verified purchase
Looks nice but noisy
Love the look of this kettle!! The lid is a little hard to remove when filling and the water level feature is hiding under the handle which makes it a little hard to see. The element is hidden but it is noisy when boiling. But it looks smart with its glossy finish.
Purchased in June 2019 at Qantas store for A$120.00.
- Icona / Icona Vintage Kettle
- Verified purchase
Worth the wait...
The kettle is wonderful, I am highly satisfied with taste of water, time it takes to boil, the water level is something I had to get use too. But easy once I retrained myself.
The kettle can get hot, but like anything its just the product doing its job.
I waited and got a bargain not only in price but the quality of the product lives up to the what you would believe it to be.
Slow but reliable
Reliable, stylish and easy to use. I bought the red and the colour is great, I also bought matching toaster.
It doesn't taint the water, scale doesn't build up and it works fine with tank water.
Lost a star as it takes quite a while to boil. Linger than my previous cheapo supermarket brand, but apart from that I am happy.
It certainly looks nice on the bench!
A nice kettle
The kettle I purchased was lovely to look at, the water books quite quickly when full and has a great water level indicator. It’s a stylish, simple design which would match many styles of homes.
I was disappointed with the chrome that is on the lid and around the base of the kettle as it peeled and chipped off soon after purchase. This was a real negative as I paid for a great product which it wasn’t in the end.
Stylish but needs a few design issues fixed
Purchased about 3 weeks ago from The Good Guys in silver with the matching 4 slice toaster (look up my toaster review) & so far it’s still working yay! After comparing so many average kettles on the market this seemed to be the best out of the bunch despite price. After using it we are finding the base is frustrating to manage. It’s so thin & light that the cord won’t stay locked into the cut out groove. We have to duct tape it in. The handle is slippery & dangerous due to a smooth high gloss finish open ended design with no grip. Perhaps next ...model should consider safety of the handle design. The water indicator is opaque making it difficult to read at times & the internal mesh filter is a bit tricky to remove & clean. If only it came with a flip lid and heavier base that locks the cord in place it would be perfect otherwise. Apart from the above we like the size, the colour range, the vintage style and the pouring spout is very good with not one drip.
Kettle and toaster were bought secondhand from a friend moving abroad. Both are used several times a day and the kettle in particular has heavy use. No rust, no spills, pours beautifully and is perfectly weighted. Cannot see what all the fuss is about as we really love ours.
Purchased in September 2018.
Faulty. The worst customer service. Zero stars.
We usually love De Longhi products. Have always bought them with no issues. Until we bought the de longhi black icona kettle.
From day one it has been a hazard: splatters everywhere! Once the water has boiled. We’ve burned our hands, our two year old and made a mess after every pour.
I went to return the kettle, within warranty time, at the Harvey Norman it was purchased at however, even with proof of our purchase they did not return or replace our product because they couldn’t see the fault we took video evidence of.
We have also tried to...contact the ‘customer service’ and complaints for de longhi with zero resolution. The woman we spoke to on the phone was incredible rude and defensive. The behaviour was unbelievable. Our next step is going through consumer affairs out of principle. We will never buy de longhi products again because this entire replacement process has been one huge stress and headache.
Thought I was buying a high end kettle, it stopped working
I purchased the Delonghi matching kettle and toaster as I thought they would look good in my new kitchen, they were expensive and very modern in design - the truth is that they work exactly the same as any ordinary kettle and toaster but they "did look good". I've had them for just over two years and the kettle on/off button has stopped working, I really expected a lot better than this, I've just found my very basic kettle as I really felt like a cup of tea and voila, the very daggy, basic kettle works just fine. In my very humble opinion - t...he Delonghi kettle looks nice but doesnt work anymore - it cost me more than $100, my $12 kettle which is much older, it's no where near as pretty but it still boils water, I have my cup of tea, my $100 would have been better spent on something else. I have nothing kind to say about my Delonghi kettle except Oh, it looks nice!
Purchased in October 2016.
Questions & Answers
My black Delonghi kettle is scratched and has a chip on the outside coating? Can this be repaired?
Inside coating of kettle at bottom started flaking what is the coating and is it dangerous to use once peeled off
What is the inside of kettle coated with. My kettle lasted three years and coating started flaking off
The inside of the kettle is not coated with anything, it’s stainless steel - which is the best material for cookware because it’s ‘non reactive’ meaning it doesn’t rust, corrode, or produce harmful chemicals or metallic flavours when heated.
HI Vicki, what you might be seeing is scale build up from hard water. You can descale the kettle to keep the stainless looking shiny and new.
I do mine every month or so because our water here tends to build up scale in the kettle pretty quickly.
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