- Icona KBO2001
- Verified purchase
Element burned out after 18 months
The element in the kettle burnt out after 18 months of light use, being turned on a couple of times a day. Delonghi don't care either, hard to recommend a product when the company that makes them don't stand behind their product. Go buy a sunbeam instead still working after 8 years and cost a whole lot less then this piece of junk.
December 21st 2017 Update: Element died after 14 months of use
Used a couple of times a day, the kettle only lasted for 14 months before the element went in it. For a kettle that costs $100 the quality of the k...ettle was questionable. The retailer I bought it from no longer exists and DeLonghi weren't interested in it. Have replaced with a similarly priced sunbeam kettle, hopefully this one lasts a but longer.
terrible product and warranty
I purchased the kettle in March 2017 from Harvey Norman and used it more than once every day. Within 4 months, the kettle has rusted inside and outside. When contacted the manufacturer under the warranty, I was given the run around - to take to an agent who will forward the product to the Delonghi and wait for their decision. You have to live without a kettle during that time. What a terrible product and what a terrible service. Please don't buy this product. I will not buy any of their product in my life time.
- Icona KBO2001
- Verified purchase
Reliable, quality kettle
We purchased 20 Icona kettles for our boutique hotel. We were initially concerned about this specific model after reading some bad reviews about the product, but our retailer gave us a written assurance that we would be covered if anything went wrong, so we went ahead and invested in 20 of them because the look really suited our room design and colour scheme. We have had these kettles in the hotel rooms for over two years now and not had any problems with any of them. I am aware some people think their kettle is rusting on the inside. We though...t we had that problem with our last kettle model until we realized that it was a brown discoloration of the stainless steel caused by people boiling the kettle with very little water in it. The stainless steel overheats and turns rusty brown. Our housekeepers now ensure that all the kettles have at least three cups of water in them each day and so we have not had any problems with discoloration of the stainless steel with the Icona kettle. None of them are showing any paint peeling either, so I am am not sure why one of the other reviewers experienced that. After two years of extensive use by many people, all of our kettles still look good and we get quite a few positive comments about their attractive design.
Icons vintage kettles
After two years kettle started to pack up as when boiling the water it cuts out as the switch is faulty and no parts to fix the problem just another throw away and buy a new one then the winge about land fill but as I say no spare parts for these kettles
Paint is peeling
The kettle works fine, but the paint is peeling and the the plastic top of the lid is cracked soon after purchase. There is scale on outside of the kettle, but we don't know how to remove it without removing the paint with it. Doesn't look good any more. Expensive kettle, but the quality is disappointing.
Looks nice, stopped working @13 months.
Yes - looks great. Functional too.
Lid is a little stiff to get off.
Sad part was when it stopped working at 13 months. DeLonghi have agreed to replace it... after some phone calls. Not sure we will buy any more DeLonghi stuff; did not expect it to fail so soon.
Takes forever to boil!
seems all good, but takes forever to boil! Takes 5:48 to boil. Unsure if this is the norm for all kettles? This is when it is full, will be timing when it is not full as that seems to take the same amount of time too. Will update review when I have timed it from not full.
So very disappointed
Bought the kettle and toaster from Harvey Norman. I really couldn't afford it but thought if it was expensive it had to be good. Very cheap bits on it. Now it has decided to heat up to a certain point (not boiling). Now I have to throw out over $100. Not impressed. I thought it was a trusted brand, never again.
Bought this Kettle along with the Toaster in Black to match - Looks terrific in the kitchen but I do think it's an expensive kettle for just looking good. As previous reviewers have stated it is loud, something I noticed straight away after my last kettle. (still working and put away, I just wanted matching kiitchen items) I'm used to the noise now. Not really much more to say, expensive, it boils water and it looks good. Hopefully I will get the time out of it to make it worth the money I spent.
Love this kettle - going strong after years and very attractive
Love this kettle - has had a lot of use especially when baby needed bottles made all the time and things needed to be reheated.
Easy to clean inside, wipes down a treat outside and looks great - stylish but not a "trend" or "fad" look in my opinion. I got mine in black gloss, but the colour range I saw was incredible. I regret not buying another colour for something different.
Bought it with the matching toaster, look great together.
It is a tiny bit noisier than other kettles, but that doesnt bother me much, it is barely noticeable.
Flybuys purchase. Not what I hoped for, very tinny, unstable on the base, hard to fill via the spout and the lid is not easy to remove. the would not purchase again if I have to replace it. I think they are specifically made for flybuys as other models seem better quality.
Bought the matching kettle and toaster thinking costs more but great brand.Will last!
Unfortunately it rusted near the element and became noisy when boiling within 2 months, sent the info to De Longhi who recommended a return to store.Returned it and swiftly got a new one.
Excited went home and boiled the kettle, whisper quiet and thinking we had a one off misfortune, a lemon so to speak.
This kettle slowly got noisier after 4 weeks and Bingo rusting again.....so frustrated as its not going to last.If I take it back and get something else it...
Lovely, but flawed
I really liked the look of this kettle; quite stylish for the kitchen and the same colour as our food processor. (The DeLonghi Sherbet kettle matched the Breville Sherbet Food Whizz better than the new Breville Sherbet kettle we have!)
No complaints really except that it started rusting just inside the lid and on the kettle where it made contact with the lid within 2-3 weeks. I started cleaning it away with the intention of just living with it, but really, it wasn't good enough. We replaced it with a Smart Kettle and the one thing I miss is the freedom to boil a smaller amount of water; the Smart Kettle has a minimum of 500mL. Pity. The look was awesome.
Questions & Answers
Is the kettle noisy? I currently have a Bosch kettle and it's really noisy any advise?
I have a delonghi kettle kb02001r I would like to clean it on the inside as it almost look like a cooper colour inside.I bought a kettle cleaner and the instructions on the bottle says not to use it on aluminium or magnesium alloy kettles. What is the interior of this kettle and what do you recomend to clean the kettle interior with?
Thanking you in anticipation for your reply.
I've never used a "kettle cleaner" as such. What I have done in the past is cut up a lemon into chunks, pop them in the kettle with water level at MAX and boil twice. Empty out the lemon and water. Refill with clean water and boil. Rinse and repeat. Good to go. I've done this with all of my kettles over the years, whether they be metal or plastic and have had no issues. Mum and Nan passed this down to me :)
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