I was hesitant to buy this kettle when I originally saw it because of the price tag. I love the look of it and couldn't resist. This kettle has never failed, I have had no problems, no switches have broke and have had it for years. I really like it.
waste of money
4 days after use switch broke and had to turn it on and off at the power point
1 week later it started to leak water
purchased it with fly buy points and seemed to difficult to get a refund so i threw it in the bin
for a kettle at this price a lot more is expected , went back to using out $6.99 kettle which had been going for 5 yrs now
- Icona KBO2001
- Verified purchase
Element burned out after 18 months
The element in the kettle burnt out after 18 months of light use, being turned on a couple of times a day. Delonghi don't care either, hard to recommend a product when the company that makes them don't stand behind their product. Go buy a sunbeam instead still working after 8 years and cost a whole lot less then this piece of junk.
December 21st 2017 Update: Element died after 14 months of use
Used a couple of times a day, the kettle only lasted for 14 months before the element went in it. For a kettle that costs $100 the quality of the k...ettle was questionable. The retailer I bought it from no longer exists and DeLonghi weren't interested in it. Have replaced with a similarly priced sunbeam kettle, hopefully this one lasts a but longer.
Delonghi Icona Toaster
Bought this toaster 13 months ago and it is now cutting the power in the whole house. Contacted Delonghi and they refuse to repair or replace. Worst customer service ever. Avoid purchasing Delonghi products as they are overpriced rubbish. A $15 toaster from Kmart will last longer. Avoid Avoid Avoid
Love the colour and the vintage style.
Got this kettle via Qantas redemption to replace our aging breville kettle.
Love the red colour and the vintage style that seems to be trendy nowadays.
kettle does the job, decent boiling speed. A bit louder when boiling compared to our previous breville.
only negative after using our breville is that the lid needs to be pulled off completely as compared to the 'modern' designs that flips the lip back, not really Delonghi's fault but i guess its the styling.
I purchased both the Vintage Icona Kettle and Toaster. After 6 months of moderate use, (1 adult and 1 teenager) the kettle started to fade its Colour (blue). The toaster hasn't faded at all. As they sit on the bench side by side, it is very noticeable. The kettle works perfectly with no rust or scale build up, however am pretty disappointed as I paid a lot for it.
terrible product and warranty
I purchased the kettle in March 2017 from Harvey Norman and used it more than once every day. Within 4 months, the kettle has rusted inside and outside. When contacted the manufacturer under the warranty, I was given the run around - to take to an agent who will forward the product to the Delonghi and wait for their decision. You have to live without a kettle during that time. What a terrible product and what a terrible service. Please don't buy this product. I will not buy any of their product in my life time.
- Icona KBO2001
- Verified purchase
Reliable, quality kettle
We purchased 20 Icona kettles for our boutique hotel. We were initially concerned about this specific model after reading some bad reviews about the product, but our retailer gave us a written assurance that we would be covered if anything went wrong, so we went ahead and invested in 20 of them because the look really suited our room design and colour scheme. We have had these kettles in the hotel rooms for over two years now and not had any problems with any of them. I am aware some people think their kettle is rusting on the inside. We though...t we had that problem with our last kettle model until we realized that it was a brown discoloration of the stainless steel caused by people boiling the kettle with very little water in it. The stainless steel overheats and turns rusty brown. Our housekeepers now ensure that all the kettles have at least three cups of water in them each day and so we have not had any problems with discoloration of the stainless steel with the Icona kettle. None of them are showing any paint peeling either, so I am am not sure why one of the other reviewers experienced that. After two years of extensive use by many people, all of our kettles still look good and we get quite a few positive comments about their attractive design.
Icons vintage kettles
After two years kettle started to pack up as when boiling the water it cuts out as the switch is faulty and no parts to fix the problem just another throw away and buy a new one then the winge about land fill but as I say no spare parts for these kettles
Disappointed to say the least!
I have never bought a DeLonghi product before and I certainly will not be buying another! I was so excited when I came across the Icona Vintage Kettle and toaster range online. I bought the kettle and toaster and they looked awesome in my country kitchen. Didn't take long for the Kettle to start peeling, I was shocked at how cheaply these products are made. The toaster takes ages to toast... I can't believe I replaced my trusty 10 year old Tefal Toaster with this crappy one! DeLonghi products look beautiful...you pay a fortune for them because you think you are investing in something that's going to last...NOT. Ripped off big time!!!
Paint is peeling
The kettle works fine, but the paint is peeling and the the plastic top of the lid is cracked soon after purchase. There is scale on outside of the kettle, but we don't know how to remove it without removing the paint with it. Doesn't look good any more. Expensive kettle, but the quality is disappointing.
Kettle stopped working after 2 years
Bought kettle from good guy's after the first one broke down due to a whistling noise ie it was supposed to silent. We bought a different model which just broke after 2 years. Never again will i buy a delongi kettle very dissapointed with the product. Kettles shouldnt break down after 2 years when it was expensive to pirchase
Worst kettle and most expensive I have ever purchased
The kettle will not lift off the base. You need two hands, one to hold the base and another to lift the kettle as it sticks so tightly and I have been using it for only nine months with this issue beginning a few months ago. Delonghi cares only that it is a few months over warranty so will do nothing at all. They will not fix it and dont care to see it to access this issue, so I have to throw it away and buy another. They offered me 30% off another kettle, as if i would ever consider another one of these duds. Their customer care department...could only keep repeating it is over one year and therefore they offered to do nothing to help me. This is the worst customer service experience I have encountered and it is clear that Delonghi do not have confidence in their product as they are not willing to stand behind it and step up to ensure customer satisfaction.
Looks lovely in my kitchen and works impressively
Very pleased with the kettle my only criticism si the window that shows the water level is not very clear. Would certainly recommend the brand and as my Nespresso is a Delonghi brand l was very confident of this brand.Very stylish looking kettle and very pleasing to the eye holder
3 years, still working
We bought the Delonghi Icona kettle and 2 slice toaster 3 years ago and both appliances are still working well. Very happy with them.
The lid on the kettle is quite tight and difficult to open but my hubby adjusted the clip inside and it's all good. Will buy delonghi again if I need to.
Looks nice, stopped working @13 months.
Yes - looks great. Functional too.
Lid is a little stiff to get off.
Sad part was when it stopped working at 13 months. DeLonghi have agreed to replace it... after some phone calls. Not sure we will buy any more DeLonghi stuff; did not expect it to fail so soon.
Our 6 year old black Icona kettle died today. We bought it with a matching 4 slice retro toaster which is still going strong. Hubby and I were really impressed to get 6 years out of the kettle so are now on the hunt to buy another in hope that it will last just as long.
Kettle has stopped working!
After 7 months the kettle has just stopped working. Little orange light comes on but water does not boil. Australian Delonghi won't replace it as it was bought in the UK. Not good enough when it says it comes with a warranty period of 1 year. Very disappointed as i bought it with the matching toaster.
Takes forever to boil!
seems all good, but takes forever to boil! Takes 5:48 to boil. Unsure if this is the norm for all kettles? This is when it is full, will be timing when it is not full as that seems to take the same amount of time too. Will update review when I have timed it from not full.
4 years old and still going well!
I've had my DeLonghi icona vintage kettle and 4 bread toaster for 4 years next month and it's still like new! It does have a slight crack/peel starting on the silver rim near the base but otherwise all good. (Can't complain about that though after 4 years) It gets used every single day! I have 2 kids so I've also done the constant boiling for the bottles and water as you do! I love it and think it was worth every cent spent on it! I don't find it cheap looking or don't think the parts on it feel cheap either! My brother bought the diamond looki...ng one which was cheap looking and didn't last long. I'm very happy with my set! I guess if you look after your things they will last longer. (I have never dropped it and I don't use chemical cleaning agents on it and it's been through 3 moves)
Questions & Answers
KBO2001, Vintage KBOV2001 from around switch arealeakng
My black Delonghi kettle is scratched and has a chip on the outside coating? Can this be repaired?
Inside coating of kettle at bottom started flaking what is the coating and is it dangerous to use once peeled off
|Category||Electric Kettles||Electric Kettles|
|Features||360° Swivel Base and Water Gauge|
|Construction Material||Stainless Steel|
|Colour / Finish||Black|
|Manufacturer Warranty||1 year(s)|
|Release date||June 2010|
- GTIN13: 8004399771550
- MPN: KBO2001W and KBOT2001AZ
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