delonghi kettles (crome) silver, stainless steel around kettle has come off. would not recommend. tried to get refund but no joy price was expensive. at the price you would like to think it would last.
Peeling and not good quality
Bought the kettle and matching toaster. Peeling and fire hazard. Not worth the close to $300 that was spent on their products. They look good but poor quality. Not impressed.
Purchased in October 2014 for $300.00.
Do not buy this!
Kettle heats water, tastes like any other but it sounds like I've got cars backfiring in my kitchen, have to yell over it, turn the tv / radio up to hear it whilst it's boiling. Loudest kettle I have heard. The lid is stiff to get off & on, it's a pain. Toaster does not toast evenly. Terrible!
Purchased in June 2020 for $100.00.
Stylish, noisy, slow, rusty and dangerous.
The noisiest kettle I have ever owned. Can’t hear the tv or hold a conversation. Cannot use if someone is sleeping!
Takes too long to boil.
Bottom of the kettle has a black rust within months. Water tastes burned.
Difficult to refill. Stiff lid is a struggle. Measure is useless, allowing over boil.
Dangerously hot to touch!
Purchased in August 2019 at Myer for $139.00.
Chic looks, fragile design
We bought this in red along with a matching DeLonghi toaster as they were quite stylish but it proved be a big mistake. I'll discuss aesthetics firstly, and the good looks didn't last long before the chrome ring around the lower section began peeling off. Then the black vent on the lid simply cracked in half with one side simply falling off exposing bare rusted metal to conveniently burn yourself on every time you try to remove the lid to refill. And that is quite an effort too. It is stubborn to take off and put back on again, as someone el...se referred to. The water level indicator running along the back is pointless as it never accurately displays the true volume of water leading to more hand burning as I'm left to remove the broken top to check the level. Apart from the fact that the chrome and plastic (or is it Bakelite?) lid broke, this is one of the noisiest kettles I've ever heard, or owned. I have to turn it off to hear conversation from someone talking to me in the same room, and I have to turn the volume on the TV in the next room up to continue hearing any show I'm watching until the kettle boils and turns itself off. I could not recommend this kettle to anyone, and I'll be staying away from DeLonghi in future. I guess that'll teach me for choosing design over function (but to be fair, I couldn't do a sound check in the store).
Fake fake fake!!! When I pay nearly $300 for the pair, I want the real deal and not Chinese!! What a rip off!
Chinese fake product!! What else needs to be said... Disgusting. How is this allowed in Australia? It should be a clear statement that this product, despite the high price, it's made in china!!!
Purchased in September 2020 at MyDeal.com.au for $284.00.
RUSTY AFTER A MONTH
It has taken 2 weeks to get rid of the very tinny taste. Also 3 weeks later the inside has rusted . Taking it back to good guys today as not happy. I absolutely love the look of it and was so excited to buy it but very dissappointed! Going for a different brand. I thought $100 for a kettle was steep and it is if it rusts within the month.
Purchased in August 2020 at The Good Guys for $94.00.
Was super excited to have saved up to afford a kettle that i had been wanting for quite some time.
I was under the impression that DeLonghi was a good brand. Only backed by a 1 year warranty should have warned me. In 14 months I noticed the outside of the kettle rusting. Upon further inspection the inside of the kettle rusted as well. Was so shocked by this. Would not purchase another item from this brand.
Purchased in March 2019 for $120.00.
Worst kettle design possible
The lid is very difficult to come off or get back in. When it does come off, the residual moisture trapped in the lid gets everywhere. The water meter does not reflects the actual water level. The last bit of water would never come out without spilling everywhere. The worst is that it takes like 3 times the time to boil the same amount of water with other kettles. The worst possible kettle ever.
Purchased in January 2019.
- Icona Kettle
Perfect pretty little but awesome kettle
This "Delonghi icona capitals red kettle" has been quite helpful and reliable unit of kettle that I have ever owned. Importantly, it is also very safe to use and to operate.
Purchased in July 2019 at The Good Guys for $116.10.
The reviewer stated that an incentive was offered for this review
My first kettle lasted about 2 yrs then stopped working so we bought another one and same thing happened after 2 yrs stopped working , expected more for the price these sell for. Wouldn’t buy another one
Purchased in January 2018.
Best kettle I’ve ever owned.
This is definitely the best kettle I’ve ever owned. The pouring spout is perfect, never spills a drop, it doesn’t leak when boiling, and the water tastes great.
It wasn’t cheap, but definitely worth the extra money, plus it looks great in my kitchen (I got the dark blue), doesn’t even show finger marks like most other kettles do. Highly recommend!!
Purchased at Myer for $139.00.
- Icona Kettle
it must be 1-2 years out of warrenty but it keeps stopping working, i'm a bit worried it might be dangourous. Not very good as I paid to get a good product and only lasted a few years. Not impressed with China produced goods. Update : having said this review, we have gone and purcchased another delonghi this weekend, for hte price, functionality and look, we think it is good value even if it fails after 4-5 years. Probably no different to any other brand these days.
Purchased in April 2016.
A quality product with a stylish look and great colour. Works well and gives that extra look to our kitchen.Just bought another kettle along with the matching toaster as backup, incase DeLonghi changes the design. Love the look.
November 14th 2019 Update: Great design
Had this kettle for three years now and have just bought a back up one as Delonghi seem to be changing there design and I wanted to keep the look in our kitchen.
The quality is top notch and this little work horse never misses a beat.
Good quality finish as well.
Would definitely recommend.
Purchased in November 2019 at Peter's of Kensington for $89.00.
I have had this kettle for near 6 years and absolutely love it. I love the look of it, I have lived in several places since owing it and it has looked great in every kitchen. It gets used daily and sometimes several times per day and is still as good now as it was new. The only thing I am disappointed about is that the Beige colour has now been discontinued so I cant buy a back up for when this one eventually stops- hopefully that isn't sometime soon. Will definitely be looking at another DeLonghi when the time comes.
Purchased in January 2014 for $149.00.
- Icona Kettle
Worth the wait...
The kettle is wonderful, I am highly satisfied with taste of water, time it takes to boil, the water level is something I had to get use too. But easy once I retrained myself.
The kettle can get hot, but like anything its just the product doing its job.
I waited and got a bargain not only in price but the quality of the product lives up to the what you would believe it to be.
Purchased in May 2019 at The Good Guys for $50.00.
Kettle and toaster were bought secondhand from a friend moving abroad. Both are used several times a day and the kettle in particular has heavy use. No rust, no spills, pours beautifully and is perfectly weighted. Cannot see what all the fuss is about as we really love ours.
Purchased in September 2018.
Faulty. The worst customer service. Zero stars.
We usually love De Longhi products. Have always bought them with no issues. Until we bought the de longhi black icona kettle.
From day one it has been a hazard: splatters everywhere! Once the water has boiled. We’ve burned our hands, our two year old and made a mess after every pour.
I went to return the kettle, within warranty time, at the Harvey Norman it was purchased at however, even with proof of our purchase they did not return or replace our product because they couldn’t see the fault we took video evidence of.
We have also tried to...contact the ‘customer service’ and complaints for de longhi with zero resolution. The woman we spoke to on the phone was incredible rude and defensive. The behaviour was unbelievable. Our next step is going through consumer affairs out of principle. We will never buy de longhi products again because this entire replacement process has been one huge stress and headache.
Purchased in April 2018 at Harvey Norman for $89.00.
Expensive kettle and water gauge is next to useless
When filling kettle the gauge is almost useless - a simple bead floating on the water would solve the problem
When the kettle is on the bench it is almost impossible to tell if it has sufficient water to turn it on
Purchased in April 2019 at TheGood Guys Frankston for $89.00.
Not a safe product. Outer shell gets very hot.
Outside gets very hot despite doble “insulared” shells! Cannot clearly see level of water. I got burnt touching the outer shell. We bought matching RED toaster.
Look good but that’s all about
Purchased in January 2017.
Questions & Answers
|Category||Electric Kettles||Electric Kettles|
|Colour / Finish||Black|
|Construction Material||Stainless Steel|
|Features||360° Swivel Base and Water Gauge|
|Manufacturer Warranty||1 year(s)|
|Release date||June 2010|
- GTIN13: 8004399771550
- MPN: KBO2001W and KBOT2001AZ
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