The coffee is very good and convenient, however the capsules are expensive - too expensive and a good selection of coffee types and flavours. The coffee maker is very easy to use and easy to clean, all the bits go in the dishwasher. I am happy to recommend the coffee maker but be aware the capsules are expensive.
Tried others, but this one is perfect for me
This coffee machine has changed my world, so easy to clean and makes the perfect cup of coffee. I love milk in my coffee and this one has the option of putting milk into the coffee as it makes it, so it comes out piping hot. I use 2 capsules for that extra strength and bigger cup, but it is a very nice drop. Definitely happy with my purchase
Don't waste your time or money
We purchased our machine last year and it was working fine (although we hardly used it) then as I started using more frequently this year (which was only once a day for a few weeks) the taste changed dramatically to an unexplanable bitter/undrinkable taste. I then descaled as they state to find it still had the same problem. I then rang Nespresso who seemed really helpful, returned it to get it looked at, sent back and was told there was nothing wrong with it. This is where big problems started. Nespresso would not return calls after promising ...me time and time again they would - this literally went on for 2 months - not one person called me back. Every time I called I would be left on hold forever, have to go through the details again and be promised a 'manager' would call me back. In the end the only way to get someone to speak to me was get consumer affairs involved. I was then told by Nespresso to send it back again to which it came back yet again with the same problem. Again nothing is happening, this is still an ongoing dispute (it has now been 3 months) and I don't see any light at the end of the tunnel. From reading other reviews it seems to be an ongoing problem with this machine and I highly advise consumers to be very careful purchasing these machines.
Froth comes out lukewarm.
The espresso coming out of this machine is perfect but the milk froth is lukewarm. Unfortunately if you make Cappucino there is more Milk than Coffee so you end up with a Cappucino that is overall lukewarm. It's quite disappointing.
As a Manual Coffee machine user I've learnt that the final temperature of Cappucino is pretty much defined by the the Froth Temperature (has to be 65degrees or a little more).
Easy to customise
A small mishap with the 1st machine that simply didn't work and was straight out of the box. No problem was exchanged for a new machine via Myer and Nespresso with no difficult questions asked. The exchanged new machine I have had for 6months and it has worked well from day 1. I love this machine and so do all my guests. I have customised my machine to give me a long coffee with smaller amounts of milk. Short black and ristretto are well made and the temp is correct for coffee. The machine is made in Italy which surprised me because most delong...hi appliances are made outside the EU. The Nespresso brand coffee pods that I select are superior to any generic brand pods from the supermarket. I recycle the pods and reccommend that everyone does this. My only negatives are the drips from both the coffee spout and milk spout .... annoying but I sponge it down.
Would be perfect if the coffee was hotter ...
The taste is determined by the pods you select. There are a number of non-brand pods available that are Nespresso compatible, so be sure to try them until you find the perfect brew for your buds. You will find these at, but not limited to Woolworths and Coles. The machine is extremely easy to use. Only complaint I have it that it makes coffee that needs to be consumed almost immediately, it will be cool within 5 mins if you are a slow casual sipper. For me, I personally like to sip my coffee over 10 to 15 mins, not rush it down like a luke warm...beverage. They should have included a milk warming frother that heated the milk better. The best milk temperature for Caffe Latte or Cappuccino is between 60 C and 70 C. This machine is well short of achieving this.
Very Happy With My Purchase, Excellent Performance And Easy To Use.
Great machine, good coffee and easy to use and clean. Great service from Nespresso, capsules are a little expensive but quality is high. Phone assistance is available 24/7 but unlike my last machine the Maestria, I haven't needed to use the assistance line at all. It is worth calling when you buy to program your favourite coffee setting in the machine.
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