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DeLonghi PrimaDonna Class ECAM 550.75.MS

DeLonghi PrimaDonna Class ECAM 550.75.MS Questions & Answers

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6 questions from our users

Erhan O.
Erhan O.asked
PrimaDonna Class ECAM 550.75.MS

How does the cup warmer works on the top ?

1 answer
DeLonghi
DelonghiDeLonghi

Hi Erhan O,
The machine has a heating element at the top of the machine that will warm up when on, this is great in winter when you can leave cups upside down on the cup warmer tray and the cups will warm up helping to keep a hot coffee

wsc
wscasked
PrimaDonna Class ECAM 550.75.MS

I just bought a refurbished machine from a retailer. Received the machine tonight. General warning sign upon turning on the machine, looked at manual which indicated general warning sign means very dirty internally. I took all the insides of the machine out and everything looks clean to me. The warning sign is still on amd I cant use the machine. The retailer's not interested in troubleshooting. Hoping to get some help from delonghi here.

2 answers
Adie W.
Adie W.

I’ve had mine for 3 years and not ever had that warning sign come up sorry, I’d be returning it. Good luck!

DeLonghi
DelonghiDeLonghi

Hi wsc, did you buy a new machine or was this second-hand? A new machine should not be giving warning lights saying the machine is dirty?
Have you taken the brewing unit out to clean? This is located behind the water tank.

Srinivasan R.
Srinivasan R.asked
PrimaDonna Class ECAM 550.75.MS

Does this model make Doppio plus?

1 answer
DeLonghi
DelonghiDeLonghi

Hi Srinivansan, yes this model does make the Doppio + :)

Christine J.
Christine J.asked
PrimaDonna Class ECAM 550.75.MS

Does it make nice hot coffee

4 answers
Adie W.
Adie W.

Makes great coffee at the right barista temperature (so not super hot).

Paola
Paola

It makes nice hot coffee - a million times better than the one in a pod. I love mine

Christine J.
Christine J.

Thank you very much for your reply - helpful

Christine J.
Christine J.asked
PrimaDonna Class ECAM 550.75.MS

Does it make nice hot coffee?

1 answer
DeLonghi
DelonghiDeLonghi

Hi Christine, yes it does make nice hot coffee. What is your grind setting on? and have you increased the coffee temperature and turned the eco mode off in the settings?

Christine J.
Christine J.asked
PrimaDonna Class ECAM 550.75.MS

Does it make hot coffee

1 answer
DeLonghi
DelonghiDeLonghi

Hi Christine, yes it does make hot coffee! A few way you can make your coffee hotter would be by increasing the coffee temperature in the settings and turning off eco mode. Also depending on which coffee you are having, the cappuccino mix recipe is a hotter coffee too. If you want further tips you can direct message us your best contact and we'll get in touch with you to help :)

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DeLonghi PrimaDonna Class ECAM 550.75.MS

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