I'm so happy with my purchase. I've had other coffee machines but this is the cream of the crop. Simple to use and the most delicious coffee. Total barista style coffee in my own home. Loads of different options and I love the way you can set the different ways each person likes their coffees to be made. The machine itself is aesthetically pleasing as well. It's the first thing my friends comment on as they enter the kitchen. The in home Delonghi Elite Experience was fantastic. Joe showed me how to get the most out of my machine and how the different settings changes your coffee. He was so informative yet it was simple and not overwhelming. Thanks a million!
The machine is the best that I have ever used. I loved that we got to experience a Barista come to our home and show us how to program and use to our own taste. The whole experience was amazing. Love using my machine. Once you have mastered the use of programming everything in, it basically does everything for you. Well worth spending the money. Easy to maintain.
Best purchase and experience!
I purchased this machine recently and could not be happier. I’ve previously owned a few different machines before hand that weren’t Delonghi but can confidently say there is no comparison. Exceptional quality machine produces a perfect cup every time with the benefits of customising each option to suit me.
Very thankful for Delonghi’s in-home service as well as part of their Elite Club.
good coffee machine but not as smart as it should be
We've had this machine since Xmas. It produces great coffee and is easy to clean. We love the customised coffees as well as standard selections. However, it's a bit annoying when the water level is low (hard to keep an eye as there's a reserve level), the machine doesn't calculate at the time of making a coffee how much water is required to make that coffee and we're often left with half made coffees...I was expecting more from a smart coffee machine like this.
Fantastic coffee machine
We use the machine daily in our business making coffee the fact we can obtain a perfect cup of coffee everytime fantastic the texture of each coffee is perfect we adjust the coffee temperature by adding hot water
I adore this coffee machine!
I have to say that I’ve owned this coffee machine for a year and I don’t know how I’ve ever lived without it!. Love having fresh ground coffee everyday and the best thing about it is not having to worry about cleaning it every time you use it. It has a reminder to let you know if the water needs refilling or the used coffee needs to be tipped out. It’s so easy to use!.
You won’t regret this purchase!
Purchased in July 2018.
- Verified purchase
Stop buying coffee outside, make it at home!
I purchased this ECAM65055MS two weeks ago from appliances online, and I have been using it for 2 weeks. Yesterday, the professional elite came to my house to teach me how to use every single function, she helped to set up the most suitable temperature and the best taste for me and my husband, and showed me how to add our personalized drinks within our iPhone app. Learnt a lot from her, and I have to say delonghi is the best coffee machine which can make the best coffee. Definetly better than the one from my office and all café around my spot. 100% recommend it to everyone, very easy to use and maintain.
Fantastic Coffee Machine
Purchased the Prima Donna Elite 650.55ms about 2 weeks ago and after having the Elite in home experience with a qualified Delonghi employee we are enjoying fantastic coffee everytime. The consistency of the coffee is great along with the temperature (we have our machine set to Max) and i have found this is perfect for us. Very easy to clean and maintain and very easy to use. Love the personalised profiles, this allows us to modify the coffee to suit our own tastes. Couldn't be happier with this purchase.
Very Happy BUT Coffee Could Be Hotter!
We have had our Prima Elite Coffee Machine now for 3 months. Just had the in home consultant come and show me a few extras things on my phone regarding how to set our coffees the way we like, that I didn't realize which was great. This machine makes a fantastic coffee and we are still adjusting it to each of our liking's but the only disappointment I have it that the coffee is not as HOT as we like our coffee even though I put boiling water into the glasses prior for 5 minutes or so. Other than that, we love the machine, it's so easy to use and clean. Would highly recommend the machine.
- Verified purchase
Great coffee machine
This is a great coffee machine, it can be fully automatic if that is what you want, or you can customize your coffee preferences. Very easy to use and it makes great coffee. Best thing is that the coffee is NICE & HOT too. Fully recommend it to anyone.
- Verified purchase
A Good Coffee Machine let down by poor user manual!
This machine makes great coffee - if it is set up correctly!
If you live in a major city (and Newcastle is not rated as a major city in Australia) part of the purchase price is an in home demonstration and a professional setting up session. You need this because the instruction manual is pathetic! We live out of the "set-up area". I rang DeLonghi to let them know I was very disappointed with the machine (I've owned DeLonghi machines for 12 years). DeLonghi did end up agreeing to arrange an in home set up for us. It made all the difference. The...
Does not make hot coffee nothing but trouble
I purchased this thinking it would make my life easier with a touch of a button. It does not make hot coffee coffee is lukewarm even on the maximum heat button you need to put it in the microwave for a further 10 seconds to have it at a reasonable temperature. Mine has just come out of the two year mfr warranty and luckily with Harvey Norman I am into my extended warranty and the machine has just been taken away for about the fourth time because I’ve been away on holidays for two weeks and come back and it won’t start. Do not buy this machine ...because you will have nothing but trouble. when you spend a few thousand dollars on a coffee machine you do not expect to have a mountain of trouble with it. I am a coffee connoisseur and like I reasonably hot coffee and good quality. I maintain my machine when it’s due for a water filter it gets changed right away when it needs to scaling it will tell you it’s always to scales on time so this machine is well-maintained but it just doesn’t meet any particular standards whatsoever. Thanks DeLonghi but I will not be buying another DeLonghi brand coffee machine ever oh it takes 40 minutes to descale its never ending.
- Verified purchase
Cafe Quality at Home
Bought to replace an Eletta that had served us well for 4 years. Waiting on in home demo to allow us to personalise but have used manually. Have also played with the app and made coffee from my phone which was a spinner. If this is as good as it's predecessor then I'm going to be very happy.
Perfect finishing touch for our new kitchen
We bought this machine after we remodeled our kitchen. The modern design suits perfectly! The machine itself is so easy to use, perfect for busy mornings when you need a great cup of coffee. Personalised settings available if your tastes vary from others at home. So simple! An amazing coffee with a touch of a button!
- Verified purchase
The best 3330 coffees we ever had
I bought this machine in March 2014. We had a few difficulties with temperature of the milk but after ringing the DeLonghi centre we were sent a couple of grommet-like things which were supposed to fix it up, and they did. You have to fiddle with the settings a little in order to get things just how you like them, and since then we've made 3330 coffees - I never have coffee out anymore - other coffees just don't measure up. Every coffee was perfect and this machine was making coffees every day.
I loved the statistics feature on this mach...ine. It tells you the number of coffees delivered, how many litres of water it used, .... so it was easy to work out how much money I saved over the 4 and 3/4 years. From the 4th year it started to make the occasional clunky noise, and then occasionally a message would say that there was a faulty circuit, but it always recovered ... but today it stopped working completely. It's a sad day.
Makes a great coffee provided you use good beans you can alter all functions to suit your preferences.
The milk is not exactly hot.
The descale takes quite a bit of time.
I tired to use pre ground beans and it completely clogged and wouldn’t operate but since only buying full beans I have had no issues.
- Verified purchase
A little over a year on and this machine is still the heart of the kitchen
After buying this machine I can no longer stomach a bad coffee. The problem is that all coffee now, with the exception of some cafes that make specialty blends are not up to standard anymore. I recently had an issue with this machine foaming milk. I contacted the DeLonghi service department and was told a technician would come to my house to service it and if he could not finish it then he would provide a loaner until it was fixed. He arrived today and thankfully the problem was not the machine but the caraffe. It seems I was washing it to...o much and should have been using milk cleaner instead. However, a replacement jug was ordered and I will receive it in a few days. The machine is great and the after purchase service is just as good. The wifi program is a little old and needs to be upgraded to allow for more customisation. It really sucks that you cannot program it to give you a triple shot of expresso.
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Questions & Answers
Any idea of the life of these machines. I saw a review that one packed it after 6 years. We have been offered one that is 8 years old but not been in storage for the last 2 years. Would live to hear from you
Hi Dianne, we recommend to always buy from an authorised retailer or directly from us as we are unsure of how the machine has been maintained, used etc if it is second hand. Thanks, De'Longhi Australia
How do I change the settings for the different kinds of coffee I can make using the "speed buttons" (espresso, coffee, long etc.)?
Good Morning Karl,
There is a section in the User Manual which goes through the step by step process of selecting and making coffees.
I have attached the link below for the User Manual for you.
What is the tallest cup seize that you can use. Will it fit a 16cm mug.
No wont take thst size to about 12 dont buy it its crap look at the breville one touch which i bought its excellent and makes a hot coffee
Wow, that is a BIG mug. My measurements show that the distance from the base to the back of the spout assembly at its highest is just over 160 mm. However, this would mean the spouts will end up under the surface of the coffee when the mug is full. Not a good idea. The other issue is the milk spout. This spout is also just over 160 mm, but I am not sure that it will work correctly because it also points down into the coffee.
While it may be possible to use a 160 mm mug, I doubt it will be totally successful. Hope this helps and good luck.
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