Great until it stops working correctly...
We loved this heater so much we bought two for our sons rooms. Knowing it has digital temperature function helped knowing they wouldn’t get too hot and it would turn off at the temperature we selected. But sadly after three years one has stopped working correctly at all. Our son kept waking and through the baby monitor we could hear a very loud banging and clicking noise. I rang customer service and was told to take it to a repair centre which upon showing them they agreed the unit wasn’t working as it should and sounded like it was trying to c...onstantly click on or off. However after they spoke to a DeLonghi service manager, it was deemed a “normal” noise. They were embarrassed to call me and tell me they couldn’t do anything further even though the noise doesn’t sound right. It’s constant and extremely loud and never used to make this noise. I know these heaters can make some noise (our other one will make one click when it turns on or off) however for it to repetitively make a noise so loud it wakes us up from the baby monitor then it’s far too loud. Extremely disappointing customer service. It’s not a cheap product at $199.95. It’s not working as we bought it or how the other identical model works but to them... the noise is “normal”. Yeah right, thanks DeLonghi. I have lost all faith in your company and it’s products.
- Radia S TRRS1224EG
- Verified purchase
Good heater overall
Purchased this heater about 1.5 months ago.
Overall: Happy with the heating it provides. Would prefer analogue control rather than digital.
Heating: We bought it knowing that it won't be actively circulating heated air. More than enough to heat up a bedroom ~15sqm at 5.30am within about 15 minutes. It would take about 5 minutes to heat up a small bathroom with tiles. Our primary living room is larger (~35sqm) and has timber flooring and multiple windows with very poor insulation - so the heat seems to get lost very quickly. To be fair, this ...is not the fault of this heater. Digital control: Looks nice, but if I were to buy again I would buy one with analogue control. The timer is only capable of delayed start OR stop (eg. start in 2 hours or stop in 4 hours) - not both. Also, it is NOT capable of starting at a designated time on the 24hr clock. Additionally, this CANNOT be circumvented by using a smart-plug or an external timer at the power point, because the power button needs to be pressed manually after the "plugging in" in order for the heater to start working. In other words, it cannot be automated because merely plugging in to power does NOT start heating - someone MUST be there to press the ON button first. Robustness: The unit seems to cope with continued usage of ~12 hours at max output. So far, so good.
Background heat only, not warm
Extremely disappointed with the heat emitted. If you stand very close to the heater, within one inch, YES it is warm. It does not effectively heat a room that is 20 square metres, it only provides background heat and for me, didn't feel like it took the chill off the room, DEFINITELY NOT WARM Enough. Bought from Harvey Norman for $199 who would not allow me to publish review on their website as it did not meet their guidelines. I ended up buying a $34 bar heater from Bunnings (3 heat settings: 750, 1500 and 2200). The 750 watts emitted from the cheap Arlec heater is proving to be far more effective than the Delonghi 2400 watt 'background' heater. Not worth the $199 spent. Don't waste your money.
Perfect heater for bedroom
Heat up very fast in my master room, nice modern grey color with digital display. Eco mode and timer is also a good features. I am thinking getting another one for my other room :)
Also it’s come with 7 years warranty and the salesman couldn’t be bothered to sell me extend warranty. Lol
Sleak and working!
My previous Delonghi model had non-stop noise issue so I had to get a new one. This one looks so sleak and operates quietly, digital screen is a plus and thanks to temperature reading. Timer has to be set every time. I recommend this one and this pros will last long.
Was a litte more expensive then other similar units but is super quiet and doesnt make any crackling noises.. I do advise running it for an hour or so before first use as there is an oil smell first time using it but other then that it heats up very quickly and radiates heaps of heat
Great product, very good looking heater. and the digital panel is quite easy to use compare to the old model.
I bought it when the winter came this year, This heater can easily heater up a 20 square meter master room. in about 30 - 40 mins.
the cons is it's quite smell in the first few weeks. after about 2 weeks the smell are less and more acceptable.
Bought a unit from the good guys on April.
Works pretty well and seems it warms up the small bedroom that we have pretty quickly.
The temperature setting let's me keep the room temperature to our desired temperature.
Wish it had been equipped with a remote control unit as well.
Questions & Answers
can you set the heater to come on at a specific time of day?
Hi, I've just explored the timer settings and it does not have a clock as such but it can be easily set to turn either on or off for many hours in 30 minute increments. Last night I turned it off at 10 pm and set it to come on in 7.5 hours. You can also set it to turn off at half hour increments. I'm not sure if it's possible to set both a turn off and turn on programme but I don't need that. What I want is for it to do a good morning warm up before the 7 am peak power rate cuts in and it does that quite well. I would highly recommend this heater. Due to the huge increase in gas prices, I'm hoping this will be my main heater this winter. I'm in a cool climate with mornings as low as -8 (Armidale NSW). I hope this info helps.
|Heater Type||Fin & Column and Portable|
|Colour / Finish||Grey|
|Dimensions||650 x 277 x 592 mm|
|Features||Energy Saving Mode, Thermostat and Timer|
|Additional Features||Anti-Frost Function and Tip Over Protection|
|Number of Heat Settings||3|
|Manufacturer Warranty||7 year(s)|
- GTIN13: 8004399850927
- MPN: TRRS1224EG
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.